Reviews
They worked with me on the pricing and helped reach a
They worked with me on the pricing and helped reach a deal I was content with.
They worked with me on the pricing and helped reach a
They worked with me on the pricing and helped reach a deal I was content with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Doris, we're delighted we could deliver an excellent experience! - Ourisman Honda of Tysons Corner Team
My experience at Honda was very nice.
My experience at Honda was very nice. As soon as I walked in, I was greeted by a friendly and knowledgeable team eager to help me find the perfect vehicle. The selection of Hondas they offer is incredible. I was impressed that they already have 2026 models out! What really stood out to me, however, was the level of customer service. My sales representative, Razana, was incredibly patient, very personable and took the time to answer all of my questions. She was very accommodating and overall took great care of me and my parents.
My experience at Honda was very nice.
My experience at Honda was very nice. As soon as I walked in, I was greeted by a friendly and knowledgeable team eager to help me find the perfect vehicle. The selection of Hondas they offer is incredible. I was impressed that they already have 2026 models out! What really stood out to me, however, was the level of customer service. My sales representative, Razana, was incredibly patient, very personable and took the time to answer all of my questions. She was very accommodating and overall took great care of me and my parents.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for sharing your glowing review with the community, Julie! We especially appreciate your kind words about Razana - she is a wonderful asset and will be happy to hear your feedback. The entire team at Ourisman Honda of Tysons Corner wishes you and your family safe travels!
Steve was great!
Steve was great! Very personable, knowledgeable and he made me laugh! I think it’s time you all made him a manager or at least give him a raise, and also refinance my civic so I can pay less! 🤪
Steve was great!
Steve was great! Very personable, knowledgeable and he made me laugh! I think it’s time you all made him a manager or at least give him a raise, and also refinance my civic so I can pay less! 🤪
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul, your feedback made us smile! We’re happy to hear that Steve made your experience a great one. We’ll be sure to pass along your kind words. Thanks for choosing Ourisman Honda of Tysons Corner!
Had oil change and another car maintenance item done.
Had oil change and another car maintenance item done. Excellent service a short wait to get work done
Had oil change and another car maintenance item done.
Had oil change and another car maintenance item done. Excellent service a short wait to get work done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Nancy, we're glad to hear you had excellent service and a short wait at Ourisman Honda of Tysons Corner. We look forward to seeing you again! Drive safely!
Service was excellent.
Service was excellent. They went over everything- what inspection found, what needed immediate attention and what was suggested but optional at this time. All my questions were answered directly and in language I could understand. I recommend this dealership wholeheartedly.
Service was excellent.
Service was excellent. They went over everything- what inspection found, what needed immediate attention and what was suggested but optional at this time. All my questions were answered directly and in language I could understand. I recommend this dealership wholeheartedly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're happy to hear our team took excellent care of you! Thank you for recommending Ourisman Honda of Tysons Corner. See you next time!
Our buying experience was great!
Our buying experience was great! From our initial phone contact with Jorge Rivera, who went out of his way to provide complete information, answering all of our questions & sending us a walk around video of the vehicle, with our visit to the location every staff personnel we encountered were professional, courteous, no pressure & a pleasant buying experience! Highly recommend!
Our buying experience was great!
Our buying experience was great! From our initial phone contact with Jorge Rivera, who went out of his way to provide complete information, answering all of our questions & sending us a walk around video of the vehicle, with our visit to the location every staff personnel we encountered were professional, courteous, no pressure & a pleasant buying experience! Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Pam, we are so grateful for your kind words! It's fantastic to hear that Jorge and the rest of our team went above and beyond to assist you. Thank you for recommending Ourisman Honda of Tysons Corner! Enjoy your new vehicle!
It was my first time taking my vehicle for service.
It was my first time taking my vehicle for service. Everyone was pleasant and answered my questions to my satisfaction.
It was my first time taking my vehicle for service.
It was my first time taking my vehicle for service. Everyone was pleasant and answered my questions to my satisfaction.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Colleen, thank you for sharing your experience! We are happy to hear our teamwork left a great impression. See you next time! -The Ourisman Honda of Tysons Corner Team
Very disappointed with my recent service.
Very disappointed with my recent service. I had to ask three times what would be done for the 12,000-mile service, and no one asked if I’d be waiting or dropping off. That mistake cost me $39 for an Uber. On top of that, I was charged an extra 3% fee, and past service advice might have contradicted my SUV’s manual. I’ll be taking my business to another Honda dealership.
Very disappointed with my recent service.
Very disappointed with my recent service. I had to ask three times what would be done for the 12,000-mile service, and no one asked if I’d be waiting or dropping off. That mistake cost me $39 for an Uber. On top of that, I was charged an extra 3% fee, and past service advice might have contradicted my SUV’s manual. I’ll be taking my business to another Honda dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Ricardo, I'm sorry to hear about your experience and the inconvenience it caused. We strive for clear communication and transparency with our services, so it's concerning to know we fell short here. If you're open to discussing this further or have any questions, please feel free to reach out. Thank you, Ryan Parton - Service Director - ryan.parton@ourisman.com
The appointment went smoothly.
The appointment went smoothly. Victor was the person that helped me throughout the whole process. He answered and explained all the questions I had about the maintenance of the car very well and made the experience very easy.
The appointment went smoothly.
The appointment went smoothly. Victor was the person that helped me throughout the whole process. He answered and explained all the questions I had about the maintenance of the car very well and made the experience very easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Elmer, we're happy to hear Victor made your car maintenance experience smooth and informative. Thank you for choosing Ourisman Honda of Tysons Corner and for sharing your feedback!
For my first time at this dealer, everything went very
For my first time at this dealer, everything went very smoothly. And very professional . I
For my first time at this dealer, everything went very
For my first time at this dealer, everything went very smoothly. And very professional . I
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Aydee, thank you for choosing us! We'll see you next time. Safe travels! - The Ourisman Honda of Tysons Corner Team