Findlay Mazda

Just purchased a car from Findlay Mazda and I have to say it was a seamless experience. I called to setup the appointment, I drove the car with the salesperson (Nick G), then we negotiated a fair price and completed the process. I couldn't be happier with the experience. The appointment setting, salesperson and price discussion were beyond my expectations. Thank you Findlay Mazda. Ray

Our experience with Findlay Mazda has been nothing but a headache from day one of purchase. The vehicle did not come with a manual or a second key fob. When we finally received the second key fob it did not have a back on it?? So they put a used one on that was so scratched. Finance department- they did not pay my trade in off within the 10 day buy out period, which added on interest and short paid my trade in loan. I still don’t understand how this happened since I emailed the finance manager with the exact dollar amount on the Monday after we bought the Mazda. I was left with a balance on my trade in that in the end the dealership reimbursed me for but this should have never happened as it did. Service department- the most incompetent, dishonest, careless workers I’ve come across at a dealership. Our instrument cluster and display cover was scratched to S!$T! They agreed to replace it but the one they replaced it with was even more scratched and had massive fingerprints and residue on it. Instead of being honest and transparent with us from the get go and telling us that our original piece that was removed was cracked on removal and we have to put the one that just came in and was clearly used in the vehicle until they can get a new one they tried to pull a fast one on us thinking we wouldn’t notice the scratches and fingerprints. Oh we did…Now we have the “new” piece installed. Not only does this instrument cluster still have scratches but their technician got grease on the upper part cloth of the interior roof in two spots, left white residue on our leather seat, scratched the middle console and left shards of plastic and debris on the drivers side mat. This dealership is a complete nightmare to dealer with. I would not recommend the to anyone.

My experience with this dealership has been A+. I can got an appointment in a timely manner. Brought my Mx-5 in to fix another shops damage to my car I was offered a loaner. Seth always kept me up to speed on everything taking place…..Will always bring my car here from now on

Low pressure, transparent sales process. Pleasant experience, and would recommend. Further, this declarant sayeth naught.

My experience with this dealership is always A+. I can always get an appointment in a timely manner. Waiting for my car to be done is not bad but I’m always offered a loaner car if my car will take longer. Will always bring my car here.

My experience with Findlay Mazda has been A+. The service department has always been fair and thorough. I recently purchased a new Mazda and with Amanda's help I am now extremely satisfied with the sales department as well. Without qustion, I recommend Findlay Mazda.

Provided attention to detail and provided good customer service during the negotiation process and sale. Appreciated being picked up at the airport and driven to the dealership for a test drive.

Always a pleasant experience when I bring my Mazda in for maintenance. Courteous and knowledgeable staff.

The claim RELIABLE SERVICE, WORLD-CLASS HOSPITALITY No courtesy car, no shuttle, no Lyft services. Sales team made the sale. Service team lost future sale.

This was my 3rd time buying a Mazda. The process was smooth and easy. I would certainly recommend Findlay Mazda to anyone looking for a Mazda. Breana Romano was terrific.