Reviews
Did not plan to buy that first visit but did.
Planned on just looking at a vehicle, but the salesman Rick Hawk was great and answered my questions, the rest of the staff was very prompt and friendly. They were willing to work with me on a few things and I decided to go ahead and purchase the vehicle that I was looking at. I would buy from them again if I need another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
This is fantastic news! Thank you for sharing your car-buying experience with us. Welcome to the Smart Kia Family!
Best car buying experience ever !
5 star experience !! From the moment we walked in the door to signing the paperwork everyone we worked with was friendly and professional. Great car shopping experience !! Kudos Smart Kia of Davenport !!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This is great to hear! We really appreciate the feedback from our customers, so thank you for sharing.
Amazing Team
Rick H. (Salesman) was great, had me excited to get to dealership from the beginning. He was a great salesman, made the buying process a great one. He even checked the next day to see if my ride home was a safe one. The team worked together to get the sale to be as smooth as possible. Drove to the Davenport store from 2 1/2 hours away, the vehicle lured me in, but the staff will have me coming back!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Meaghan, welcome to the Smart Kia Family! It is so great to hear that you went the extra mile (two and a half hours worth) to experience our top-tier service. Thank you for sharing your car-buying experience with us.
Satisfaction achieved
Absolutely wonderful to do business with. Highly recommend this group. I was treated as if I was the only customer there. I felt appreciated and like I was with family. Thanks gentlemen!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for shopping with us!
Purchased a used car.
Jay G. salesman, Tony in the finance department were a great team to work with. Helpful, considerate and a pleasure to work with. Jay took the time to help me get my phone connection going and showed me how to use the options that the car had, things I never had before. Tony took extra time explaining about the warranties that were available and I agreed to purchase one plan so that I don't have to worry about what may come up with the 2013 car I purchased. All in all a great day and I love the car. God Bless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the great review, Patty. It was a pleasure serving you as a customer.
My opinion
Very kind and welcoming. Mr. Hawk was both informative and polite. Mr. Hawk did a great job of answering all my questions starting with my phone call to locate the little car I had found on your market place site.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We love hearing great reviews from our customers, thank you Cheryl!
Very Pleased!!
Very pleased! The entire Hyundai crew was amazing. Alway patient and pleasant when helping me chose the perfect vehicle. Thank you! I would encourage any one to trust them with their new car decision. Shout out to Eugene, my salesman!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for coming in Erin, it was a pleasure!
Smart kia sales man Rick work hard to get me in a
I recommend smart kia customer service was great and didnt push a car on me that wasn't right for me the building was clean and comfortable
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Jan!
buying a preowned vehicle
we found jay to be very personable and knowledgeable. we tested 3 different vehicles before deciding what we wanted. he was very patient with us. the sales process was effortless.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hey Shirley, thanks for sharing! We love to hear it.
Excellent customer service!
I purchased a vehicle at Smart Kia, and it was a wonderful car buying experience. Jay Glover went above and beyond and made the entire process very easy and enjoyable. Tony in finance was great to work with, too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for shopping with us and for taking the time to leave a review!
