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Smart Kia of Davenport

(327 reviews)
Visit Smart Kia of Davenport
Sales hours: 9:00pm to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00pm–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:30am–3:00pm
Sunday Closed Closed
New (563) 265-8722 (563) 265-8722
Used (563) 293-2005 (563) 293-2005
Service (563) 514-4872 (563) 514-4872

Reviews

(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smart Kia of Davenport from DealerRater.

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Did not plan to buy that first visit but did.

Planned on just looking at a vehicle, but the salesman Rick Hawk was great and answered my questions, the rest of the staff was very prompt and friendly. They were willing to work with me on a few things and I decided to go ahead and purchase the vehicle that I was looking at. I would buy from them again if I need another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

This is fantastic news! Thank you for sharing your car-buying experience with us. Welcome to the Smart Kia Family!

Best car buying experience ever !

5 star experience !! From the moment we walked in the door to signing the paperwork everyone we worked with was friendly and professional. Great car shopping experience !! Kudos Smart Kia of Davenport !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

This is great to hear! We really appreciate the feedback from our customers, so thank you for sharing.

Amazing Team

Rick H. (Salesman) was great, had me excited to get to dealership from the beginning. He was a great salesman, made the buying process a great one. He even checked the next day to see if my ride home was a safe one. The team worked together to get the sale to be as smooth as possible. Drove to the Davenport store from 2 1/2 hours away, the vehicle lured me in, but the staff will have me coming back!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Meaghan, welcome to the Smart Kia Family! It is so great to hear that you went the extra mile (two and a half hours worth) to experience our top-tier service. Thank you for sharing your car-buying experience with us.

Satisfaction achieved

Absolutely wonderful to do business with. Highly recommend this group. I was treated as if I was the only customer there. I felt appreciated and like I was with family. Thanks gentlemen!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for shopping with us!

Purchased a used car.

Jay G. salesman, Tony in the finance department were a great team to work with. Helpful, considerate and a pleasure to work with. Jay took the time to help me get my phone connection going and showed me how to use the options that the car had, things I never had before. Tony took extra time explaining about the warranties that were available and I agreed to purchase one plan so that I don't have to worry about what may come up with the 2013 car I purchased. All in all a great day and I love the car. God Bless!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for the great review, Patty. It was a pleasure serving you as a customer.

My opinion

Very kind and welcoming. Mr. Hawk was both informative and polite. Mr. Hawk did a great job of answering all my questions starting with my phone call to locate the little car I had found on your market place site.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We love hearing great reviews from our customers, thank you Cheryl!

Very Pleased!!

Very pleased! The entire Hyundai crew was amazing. Alway patient and pleasant when helping me chose the perfect vehicle. Thank you! I would encourage any one to trust them with their new car decision. Shout out to Eugene, my salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks so much for coming in Erin, it was a pleasure!

Smart kia sales man Rick work hard to get me in a

I recommend smart kia customer service was great and didnt push a car on me that wasn't right for me the building was clean and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Jan!

buying a preowned vehicle

we found jay to be very personable and knowledgeable. we tested 3 different vehicles before deciding what we wanted. he was very patient with us. the sales process was effortless.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hey Shirley, thanks for sharing! We love to hear it.

Excellent customer service!

I purchased a vehicle at Smart Kia, and it was a wonderful car buying experience. Jay Glover went above and beyond and made the entire process very easy and enjoyable. Tony in finance was great to work with, too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for shopping with us and for taking the time to leave a review!