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Bill Estes Ford

(2,822 reviews)
Visit Bill Estes Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:00pm
Sunday Closed Closed
New (888) 276-8213 (888) 276-8213
Used (866) 319-9763 (866) 319-9763
Service (317) 559-6581 (317) 559-6581

Reviews

(2,822 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Mitchel listened, was very response, and knew his stuff!...

Mitchel listened, was very response, and knew his stuff! He worked hard at the end of a Friday to close the deal for us. He is the guy you want guiding you through a trade in and new purchase in this tight market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jacob did a great job and has a great sense of humor. He...

Jacob did a great job and has a great sense of humor. He was able to help us find a vehicle that met all of our requirements.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience and exceptional service. Emma...

We had a great experience and exceptional service. Emma laughlin was great at helping us find our car that fit our family and needs.5/5

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Love this dude. He was so wonderful to work with and was...

Love this dude. He was so wonderful to work with and was very knowledgeable helping my parents buy a new truck from Bill Estes Ford in Brownsburg. This guy is very personable, friendly, and was great fun to work with. Made the process smooth and easy. Thanks Mitch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mitch was very nice and accommodating to our family!...

Mitch was very nice and accommodating to our family! Very funny guy and super helpful! Love our new truck and would recommend Mitch to anyone buying a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

One of my best buying experiences to date. Mitchel and...

One of my best buying experiences to date. Mitchel and Cheri listened to all my needs and had two vehicles lined up for me to look at upon arrival. Both fit exactly within the scope of what I was wanting. The negotiating of the price, terms, and rate went without any issues or pressure. I highly recommend working with both of these sales professionals and will do business with them again when I'm in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

First-time visitor. I called in advance for an...

First-time visitor. I called in advance for an appointment with Steve Angle, an extremely knowledgable and friendly sales advisor. Steve walked me through the many new features of the F150. He showed a genuine interest in making sure the truck fit me and my needs. Steve introduced me to a number of people of the Bill Estes staff who are experts in their fields. The visit was a very pleasant experience - I left with the truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks to Haily and Steve for a great experience, no...

Thanks to Haily and Steve for a great experience, no pressure and great experience. You guys are the best and I will always come back to you...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great car buying experience at this dealership. I have...

Great car buying experience at this dealership. I have recently visited other Ford dealerships in the area and left without making a purchase. If you are thinking about buying a car, I would highly recommend Mitchel Dotson - awesome customer service! Before you take your car home, they have tech employees who show you all the features of the car - thank you Scott!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tremendous salesman and great experience when buying a...

Tremendous salesman and great experience when buying a used Honda Civic. Greatly appreciated the service and effectiveness from Mitchel Dotson at Bill Estes Ford in Indianapolis.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.