Car Castle

Don’t shop here unless you’re expecting to be deceived and taken advantage of. The sales rep was good but once finance started talking numbers the car was 41% more than advertised. They said it’s a normal practice to get people to contact them about their inventory. Just advertise what the car costs!! After a few back and forth emails and calls they said it’s normal to deduct 20% down payment online and not include reconditioning fees or other fees “incase” the car breaks down after purchase. If you know these costs just advertise them instead of being slimy and deceptive 41% increase from advertised! Ridiculous

I was invited to an interview with Jay. waited to be interviewed with one of the partner and I waited for an hour and a half. She never show up and I was told she was stuck in traffic. No professionalism at all. After I waited an hr and a half, I left this dealership. She could ve call me to state her excuse. Nobody can be stuck an hr and 1/2 in traffic. I'm glad I left this place and don't have to work under her. Its a pity someone has this power, but I dont respect her.

I'm glad I was able to read the past reviews because it is true, there are some dealerships, this one including in which the price showed is NOT the final price, the price you see in the ads are prices that you will only get with certain incentives which are really hard to get and if you do, then you still will end up paying way more when you include financing and warranties from them, very deceptive ways to do business

super shady dealershp. They advertise the price 20% lower than the actual price "because they factor in your 20% down payment" in the advertised price. We all know when we are car hunting we are looking at prices and factoring our own expected down payment. this is just SHADY and I worked in the auto industry for YEARS

Don’t buy the price does not include a 20% down payment. They will come back at you with a ridiculously high price and then try to tell you it’s a good deal.

Purchased a GLC from these guys and they made the process very smooth. Would definitely recommend this place to anyone looking to purchase a vehicle.

Everything started off great until I called to complain about the loose exhaust 3 days after purchase. Steven said it considered ware and tare and not covered under 30 day warranty. Vinnie the manager didn't return my calls. Poor customer service is my summary.

Deceptive advertising! The government should be involved here. The price this list is after a 20% down payment. The actual price on the car is 25% higher than the listed price! Don't give any business to a company that operates this deceptively. Who knows what else they are going to try and get away with!

Bait and Switch. Prices are fake and they will not sell the a car for the price they list. Why not list an honest price? Why does cars.com allow fake prices? Scam.

Like all the other reviews say. Bait and switch prices. Very sketchy. Do not recommend.