Reviews
My Oakes Kia of NKC was a great experience with nice
My Oakes Kia of NKC was a great experience with nice people and a great selection of new and used cars. I also had an awesome sales associate to help me through the process fast and seamlessly. Thanks Taylor we appreciate all the help and we love our new car! Don’t hesitate to stop and give and take a look at Oakes Kia of NKC!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Car was purchased for our granddaughter Have not heard
Car was purchased for our granddaughter Have not heard any feedback from her so I assume all is well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Did really good until the temp tag wasn't on the car.
Did really good until the temp tag wasn't on the car. She was good about keeping in touch.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing this feedback with the Oakes Kia team. We apologize for any inconvenience with the temp tag, and if you need any additional help, please reach out!
I came to the dealership with an idea of the car I
I came to the dealership with an idea of the car I wanted, but I also wanted the chance to look around. I was able to do this freely without feeling pressured - just a few friendly check-ins from salespeople to make sure I was doing okay. I eventually found the car I had in mind and went inside to start the process. Kyle assisted me with everything, from the test drive to the paperwork. He was very friendly and made the process quick and easy. Overall, it was a great experience, and I’ve been very happy with how smoothly everything went. I would definitely recommend this location to anyone looking for a new car!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re so grateful for your feedback! It's awesome to hear Kyle and the team made everything smooth and pressure-free. Enjoy your new car, and thanks for choosing Oakes Kia!
They force you into signing a paper that says you
They force you into signing a paper that says you acknowledge you may only receive one key. I was told if there’s a second key, it’ll be sent with title paperwork. They keep all the second keys off site. Where’s the logic in that?? The tag on my key had “1 of 2” written on it. And I contacted the prior owner of my car who confirmed she gave them TWO KEYS when she traded the car. I drove three hours to buy the car I wanted and was forced to sit thru an extended warranty sales pitch. The girl who did it was very nice, not pushy at all. I know she was just doing her job. But I was ready to get home and that took an extra hour. I will be lodging a complaint with the Better Business Bureau and I definitely won’t be recommending Oakes Kia to anyone. Oh and if they want that signed copy of the title, they’ll get it when I get my second key. Bunch of scammers at Oakes. Shop elsewhere, folks. They get two stars bc they did fill up my gas tank before I drove home. Otherwise it would be one star.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Christine, we apologize for the miscommunication regarding the keys and the inconvenience it may have caused. However, we are happy that we could address your concern, and you should be receiving the second key in the next few days. Thank you!
Lyric was amazing from start to finish!
Lyric was amazing from start to finish! He was very good at communicating and really worked hard to make this deal happen! Would absolutely recommend!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Meaghan, thank you for choosing Oakes Kia and for recommending Lyric! We're so glad he provided excellent communication and support throughout the process.
Bailey made the whole process of buying enjoyable, with
Bailey made the whole process of buying enjoyable, with no pressure whatsoever, excellent communication, and was able to provide me with any information needed so fast! Bailey's patience and friendliness make her an awesome asset to the dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service from start to finish.
Excellent customer service from start to finish. They are always available to answer any questions I have.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review! We are always happy to help at Oakes Kia!
Best prices I could find after shopping around for over a
Best prices I could find after shopping around for over a week. I don’t know why there’s a 15 word minimum.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Oakes Kia! We are grateful for your feedback and hope to see you again down the road. Take care!
Stacey was awesome!
Stacey was awesome! We were in and out with a good deal very quickly! Definitely recommend her for no nonsense and action!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're elated to hear that Stacey made your experience at Oakes Kia smooth and efficient! Thanks for recommending her and for choosing us. Enjoy the new ride! Safe travels!