Jenkins Hyundai of Jacksonville

When I bought the car, I left it to install the license plate. Later, when I bought the car, I saw that they had installed the license plate incorrectly and I took it to the service to fix it. But they could not unscrew it and they ordered a new trunk lid. This took a few months and then they replaced it. But after that, whenever it rained or I washed the car, the lid watered. It's filling up. I waited for months again and they replaced it again, but the problem was not solved (by the way, they are constantly trying to sell me a new car). It's been 2.5 years and they don't even contact me anymore. It's like I'm the culprit. That's why the electrical fault constantly breaks down and I pay money to have it fixed.😡

DO NOT BUY A CAR FROM THESE PEOPLE. SERVICE DEPT STINKS! Our 2019 Tucson has 52,000 miles. Had all kinds of problems - bad catalytic converter, bad starter. And now, off and on for the last year P1326 error - knock sensor issue (KSDS). 5 times in a year this has occurred! This svc dept doesn't seem to have a clue what is causing this. Hyundai extended the warranty to 150,000 miles/15 yrs. Now they want $856 to run a diagnostic. Each of the 4 times previous attempted repairs were under warranty, but not this time. May have to sell it for scrap as it can't be driven.

Great experience with purchasing a 2033 Pallaside Calligraphy…Mr. David Mitchell was an awesome Salesman who ensured my questions were answered and I was offered the best deal. Other car dealerships were extremely expensive and way over the MSRP.

I came in on August 17th for a synthetic oil change. I was was a walk in appointment, due to Key Hyundai dropping the ball along with Hyundai of Orange Park. One couldn't schedule me until late September, the other forgot I had an appointment in the first place on the 17th. I walked in and they took care of me here. I was in and out within 2 hours and due to the hassle of what I encountered with the other service departments, they provided a free synthetic oil change and provided coupons for any service in the future. Toni the service manager is who I dealt with and I will continue to come back and praise this department for their hard work. They didn't try to recommend any maintenance not required, and also attentive to my service records I brought in with me and were overall a pleasure to interface with, as compared to Key Hyundai or Hyundai of Orange Park. Also, I'd like to praise them on their waiting area.

Had my yearly checkup ( oil change etc ) & Jonathan - Service Mgr. - was above expectations. Great customer service experience! And the free coffee was a nice bonus.

Never disappointed whether leasing a car or having my vehicle serviced everyone is friendly and courteous...absolutely recommend Jenkins Hyundai to anyone needing to lease buy or have service done

David Mitchell was my salesman and he along with the sales manager Todd helped me find the car that I needed. Both gentlemen were very polite and respectful of my time and my financial situation. I would definitely recommend Jenkins to my family and friends

Brandon was very helpful as well as knowledgeable. From the initial phone call to the follow up the next day, Brandon "walked the extra mile". I bought a Kona and love it! I would definitely recommend this dealership to anyone.

Savannah is the service representative we work with and she is amazing. She does a great job communicating and keeping us up to date when we have our vehicle in for service. She is professional, proactive and responsive to voice messages left for her.

We went out last year to purchase a used car and we came home with a new one. We love our little Venue, never seen one till we bought ours.