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Turner Chevrolet

(608 reviews)
2023 consumer dealer award
View 1 awards
2023 consumer dealer award

Reviews

(608 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Turner Chevrolet from DealerRater.

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I took my car in for service and they they denied the

I took my car in for service and they they denied the warranty. Then they are charging me $50 a day storage fee. Absolutely dishonest xxx dealership. Steer clear of these ungodly crooked xxx clowns. I wouldn't ever go there again. Warranty are worthless.

I took my car in for service and they they denied the

I took my car in for service and they they denied the warranty. Then they are charging me $50 a day storage fee. Absolutely dishonest xxx dealership. Steer clear of these ungodly crooked xxx clowns. I wouldn't ever go there again. Warranty are worthless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Listened to request, repaired what asked for, and done

Listened to request, repaired what asked for, and done when promised. Explaind repairs that needed attention and let the me decide to have them done.

Listened to request, repaired what asked for, and done

Listened to request, repaired what asked for, and done when promised. Explaind repairs that needed attention and let the me decide to have them done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your review! We are glad you are happy with our work and we hope to see you next time here at Turner Chevrolet!

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Alyssa the service rep was very personable and work was

Alyssa the service rep was very personable and work was performed in a timely manner.

Alyssa the service rep was very personable and work was

Alyssa the service rep was very personable and work was performed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your confidence in Turner Chevrolet! We appreciate your business and will be sure your kind words reach Alyssa.

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Have never had a problem until today with my oil change

Have never had a problem until today with my oil change and tire rotation appointment

Have never had a problem until today with my oil change

Have never had a problem until today with my oil change and tire rotation appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing this feedback. If there is anything you would like to discuss about your appointment, please reach out. We want to ensure that we are providing you with the best service possible!

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Staff is welcoming and helpful .

Staff is welcoming and helpful . The inspection of my car was completed in under the estimated time.

Staff is welcoming and helpful .

Staff is welcoming and helpful . The inspection of my car was completed in under the estimated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

There is nothing better than a great review. Thanks for giving Turner Chevrolet your business!

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Excellent service and just if not more important,

Excellent service and just if not more important, excellent communication. I had a lot of under warranty work done and was kept informed every step of the way. Alyssa of the service dept is incredible keeping me informed and explaining everything that was being done and in a polite and courteous manner at all times. I understand and agree completely the designation MARK OF EXCELLENCE AWARD WINNER. Dalton, the service technician explained everything that.was done and answered every one of questions. His actual work on the car was excellent and I could not have asked for a better outcome. A sincere and heartfelt thank you to everyone involved in this purchase experience Thomas, and subsequent repairs Alyssa and Dalton. Wishing the entire Turner Chevrolet a very Merry Christmas and Happy New Year.

Excellent service and just if not more important,

Excellent service and just if not more important, excellent communication. I had a lot of under warranty work done and was kept informed every step of the way. Alyssa of the service dept is incredible keeping me informed and explaining everything that was being done and in a polite and courteous manner at all times. I understand and agree completely the designation MARK OF EXCELLENCE AWARD WINNER. Dalton, the service technician explained everything that.was done and answered every one of questions. His actual work on the car was excellent and I could not have asked for a better outcome. A sincere and heartfelt thank you to everyone involved in this purchase experience Thomas, and subsequent repairs Alyssa and Dalton. Wishing the entire Turner Chevrolet a very Merry Christmas and Happy New Year.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Carl, thank you for choosing Turner Chevrolet and for sharing your glowing feedback about Alyssa and Dalton. We’re thrilled they made your service experience seamless and informative. We wish you a Merry Christmas and a Happy New Year! See you next time!

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Wonderful service.

Wonderful service. Staff is very friendly and professional. Good communication ,they make sure your car is up to the date and everything is working properly. Nice waiting room.

Wonderful service.

Wonderful service. Staff is very friendly and professional. Good communication ,they make sure your car is up to the date and everything is working properly. Nice waiting room.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for choosing Turner Chevrolet and for sharing your experience! We’re proud to deliver excellent communication and care, Aayla.

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Eli is absolutely fantastic, he is very prompt and very

Eli is absolutely fantastic, he is very prompt and very friendly. Go see him everyone !

Eli is absolutely fantastic, he is very prompt and very

Eli is absolutely fantastic, he is very prompt and very friendly. Go see him everyone !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I always receive friendly and efficient service at Turner

I always receive friendly and efficient service at Turner Chevrolet. My latest appointment was scheduled to bring my truck in for state inspection, an oil change, and tire rotation. I received a friendly greeting from Alyssa as soon as I walked into the service center. She already had my paperwork ready and confirmed that I would be waiting, and my truck was taken in for service almost immediately. While waiting, I poured myself a cup of coffee and read the newspaper. After reading the paper, I got up to stretch my legs and checked out the new vehicles on the sales floor. As I was walking back to the waiting area, Alyssa came out and informed me that my truck was ready. After a quick check out, I was on my way!

I always receive friendly and efficient service at Turner

I always receive friendly and efficient service at Turner Chevrolet. My latest appointment was scheduled to bring my truck in for state inspection, an oil change, and tire rotation. I received a friendly greeting from Alyssa as soon as I walked into the service center. She already had my paperwork ready and confirmed that I would be waiting, and my truck was taken in for service almost immediately. While waiting, I poured myself a cup of coffee and read the newspaper. After reading the paper, I got up to stretch my legs and checked out the new vehicles on the sales floor. As I was walking back to the waiting area, Alyssa came out and informed me that my truck was ready. After a quick check out, I was on my way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Alyssa and our team! We’re so happy that you enjoyed your visit from start to finish. See you next time at Turner Chevrolet!

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Bought my truck from Turner in 2018,have always taken it

Bought my truck from Turner in 2018,have always taken it back for service. They have treated me with respect and do an excellent job. Alyssa is great to deal with.

Bought my truck from Turner in 2018,have always taken it

Bought my truck from Turner in 2018,have always taken it back for service. They have treated me with respect and do an excellent job. Alyssa is great to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and sharing this positive feedback! It's great to hear that Alyssa and our team continue to provide outstanding service. We truly value your business, and we hope to see you back at Turner Chevrolet for all your future service needs!

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