Reviews
They are busy with customer but serving me good enough.
They are busy with customer but serving me good enough. Maybe need more staff, specifically weekend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I felt like Corsheilia Walker was the best dealer I have
I felt like Corsheilia Walker was the best dealer I have ever experienced 10/10 rating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service and attitudes of the sales team was
The service and attitudes of the sales team was extraordinary. I was given full support and attention throughout the whole process. Which went entirely smooth. I was presented with several protection and extended options of my choosing. The overall experience was fantastic ! I would like to give a special thanks and shout out to two individuals. Experience Guide Ms. Corsheilia Walker and Sales Coach Mr.Ryan Hoffman. Both are “Amazing People “! They went out of their way to make this all happen and to make my visit unforgettable. I will definitely pass on my experience to others. Again thank you very much, Mr.Richard Myles…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership team was very receptive to what I needed
The dealership team was very receptive to what I needed for my trade-in. The service was very good with Fattah Thompson. I only would recommend that they fill my car with a full tank of gas. It seems they have policy of a half tank of gas. I have also recommend to my friend to come see Fattah for her next car. He is very Knowledgeable of the cars and she is in the market for a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
This dealership has some of the most experienced,
This dealership has some of the most experienced, knowledgeable and nicest staff members. Really, really enjoyed my experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service was provided.
Excellent service was provided. From the point of entering the dealership the staff/salesman that assisted me was friendly and helpful. They provided detailed information about the vehicle I purchased. It was hassle free and their goal was to get you into the vehicle you desired at the best deal. Christy was awesome!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Echopark does NOT file form VTR-346.
I wasn't offered my plates when I traded my vehicle in. 18 months later, my old plates are accruing toll tags fines. When I called the dealership, I was told it was MY responsibility to file form VTR-346! I was NOT told that at the time of the trade-in. Consequently, It is my responsibility to pay these erroneous fines! So upset!!
- Customer service 3.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Connie, we appreciate your feedback and honesty. Gives us an opportunity to improve reviews like these. Our priority is you, so please contact us so we can talk further. We hope to hear from you soon! Melissa Roberts Guest Loyalty Lead melissa.roberts@echopark.com Cell: 346-639-9421
Echo Park - Used Car Purchase Experience
Great experience and fantastic sales rep - CoCo. No pressure. Continuously followed up until we found what we wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Houston (North Freeway) they made your day. Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.
Quick,friendly, professional experience Abraham and
Quick,friendly, professional experience Abraham and Austin did an amazing job. Much appreciated gents! Texas Style Service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick,proficient and Informative is and was my experience
Quick,proficient and Informative is and was my experience today at Echopark North Houston. Abraham and Austin did an amazing job keeping me Informed and update throughout the entirety of my buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car