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EchoPark Automotive Houston

(853 reviews)
Visit EchoPark Automotive Houston
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(866) 583-6956 (866) 583-6956

Reviews

(853 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Houston from DealerRater.

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They are busy with customer but serving me good enough.

They are busy with customer but serving me good enough. Maybe need more staff, specifically weekend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I felt like Corsheilia Walker was the best dealer I have

I felt like Corsheilia Walker was the best dealer I have ever experienced 10/10 rating.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The service and attitudes of the sales team was

The service and attitudes of the sales team was extraordinary. I was given full support and attention throughout the whole process. Which went entirely smooth. I was presented with several protection and extended options of my choosing. The overall experience was fantastic ! I would like to give a special thanks and shout out to two individuals. Experience Guide Ms. Corsheilia Walker and Sales Coach Mr.Ryan Hoffman. Both are “Amazing People “! They went out of their way to make this all happen and to make my visit unforgettable. I will definitely pass on my experience to others. Again thank you very much, Mr.Richard Myles…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

The dealership team was very receptive to what I needed

The dealership team was very receptive to what I needed for my trade-in. The service was very good with Fattah Thompson. I only would recommend that they fill my car with a full tank of gas. It seems they have policy of a half tank of gas. I have also recommend to my friend to come see Fattah for her next car. He is very Knowledgeable of the cars and she is in the market for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This dealership has some of the most experienced,

This dealership has some of the most experienced, knowledgeable and nicest staff members. Really, really enjoyed my experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent service was provided.

Excellent service was provided. From the point of entering the dealership the staff/salesman that assisted me was friendly and helpful. They provided detailed information about the vehicle I purchased. It was hassle free and their goal was to get you into the vehicle you desired at the best deal. Christy was awesome!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Echopark does NOT file form VTR-346.

I wasn't offered my plates when I traded my vehicle in. 18 months later, my old plates are accruing toll tags fines. When I called the dealership, I was told it was MY responsibility to file form VTR-346! I was NOT told that at the time of the trade-in. Consequently, It is my responsibility to pay these erroneous fines! So upset!!

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Connie, we appreciate your feedback and honesty. Gives us an opportunity to improve reviews like these. Our priority is you, so please contact us so we can talk further. We hope to hear from you soon! Melissa Roberts Guest Loyalty Lead melissa.roberts@echopark.com Cell: 346-639-9421

Echo Park - Used Car Purchase Experience

Great experience and fantastic sales rep - CoCo. No pressure. Continuously followed up until we found what we wanted.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive Houston (North Freeway) they made your day. Thank you for the kind words. Happiness is what we do, so thank you! And if there’s anything else we can do, let us know.

Quick,friendly, professional experience Abraham and

Quick,friendly, professional experience Abraham and Austin did an amazing job. Much appreciated gents! Texas Style Service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick,proficient and Informative is and was my experience

Quick,proficient and Informative is and was my experience today at Echopark North Houston. Abraham and Austin did an amazing job keeping me Informed and update throughout the entirety of my buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.