Reviews
Julian in Service makes ones visit to Jaguar pleasant,...
Julian in Service makes ones visit to Jaguar pleasant, productive and quick. Coordinates a very positive experience. Explains everything clearly and precisely. Returns calls promptly. Could not imagine a better representative for Jaguar Land Rover.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write a positive review! We are glad to hear Julian went above and beyond to assist you with a high level of customer service throughout the process. We appreciate your positive feedback, and we look forward to taking care of any for your auto needs in the future at Land Rover Engelwood.
Excellent service. Mr. Mike Kim was very helpful and...
Excellent service. Mr. Mike Kim was very helpful and professional. Issue with a LR Discovery (that another dealership was baffled by) was fixed in a day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, Peter! Thanks so much for your shout-out about our Service Department at Land Rover Englewood and for your five-star rating. We always aim to figure out what the right solution is, and that means thoroughly investigating the cars that come in to us for service. May yours keep you company for many years to come!
Daniel did a great job in finding the parts they needed...
Daniel did a great job in finding the parts they needed for my repair and was able to get me back the car in the same day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review! We are glad to know that you had an enjoyable experience working with both our Parts and Service Departments. Please let us know if we can be of any further assistance to you!
Excellent sales and service. Very easy to deal with. No...
Excellent sales and service. Very easy to deal with. No pressure. Honest dealership. Reputable, fair and trustworthy. Vehicle was ready when promised , clean and ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your excellent review for our team at Land Rover Englewood. We're always happy to assist with your vehicle needs. See you again next time, Buddy.
One of the finest run service departments. I have had...
One of the finest run service departments. I have had service several times and never disappointed. Professional kind and knowledgeable. I also want to acknowledge Pedro at the body shop. I was surprised that every step of the way proven to be perfect.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! It's great to know that you enjoy working with our Service Team. Please let us know if we can be of any further assistance in the future.
The service team is professional, friendly and services...
The service team is professional, friendly and services were completed in a timely manner. Highly recommend the Englewood location on over the Paramus location which is subpar.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent review! We are pleased to learn that the Land Rover Englewood team exceeded your expectations with our prompt and personable service. If we can do anything else for you, please be sure to let us know.
I would highly recommend Mr. Mike Kim. He is very...
I would highly recommend Mr. Mike Kim. He is very friendly , very well organized with customer service and just awesome. Also, he speaks Korean. That’s plus!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Englewood! Thank you again for choosing us, and we hope to see you again soon!
The customer service representative I worked with was...
The customer service representative I worked with was excellent - promptly serviced my car, advised me of the status every step of the way, was courteous, polite and professional.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your excellent feedback for Daniel at Land Rover Englewood. We're super glad to see your satisfaction. Let us know if we can assist with any other services in the future!
Hi the service at this location is always 5 star. Thank...
Hi the service at this location is always 5 star. Thank you to Christian in sales and Julian in service. You guys are the best your customer service skills and professionalism always make the experience of coming into your location a pleasure. Thanks again Julian and Christian of land Rover of Englewood New Jersey my 2020 Range Rover hse sport is perfect thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive review and for letting people know about your recent visit with us! We can't tell you how nice it feels to hear that Julian and Christian went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your 2020 Range Rover!
Oliver hooked me up with a 2021 range rover sport. Had a...
Oliver hooked me up with a 2021 range rover sport. Had a hiccup with the lease application but Oliver and his guys were able to make the deal happen for me at the original price we negotiated.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping at Land Rover Englewood! Enjoy your new ride!