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Bedford Chrysler Dodge Jeep Ram

(645 reviews)
2023 state dealer award
View 6 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2016 consumer dealer award

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(645 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bedford Chrysler Dodge Jeep Ram from DealerRater.

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Very professional crew.

Very professional crew. I would highly recommend this dealership.Mechanics ,Service Department And Sales Are all top notch.

Very professional crew.

Very professional crew. I would highly recommend this dealership.Mechanics ,Service Department And Sales Are all top notch.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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First time customer.

First time customer. Relaxing environment. Welcoming atmosphere. Diego handled my issues and the crew turned my vehicle around quickly. He also addressed my concerns on a future maintenance issue with honesty.

First time customer.

First time customer. Relaxing environment. Welcoming atmosphere. Diego handled my issues and the crew turned my vehicle around quickly. He also addressed my concerns on a future maintenance issue with honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, jrom126! We're thrilled to hear you enjoyed your first visit and felt welcomed. Diego and the team strive to provide honest and efficient service, and it’s great to see that reflected in your experience. We look forward to seeing you again!

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The sales and service managers, service writers,

The sales and service managers, service writers, technicians as well as the administrative staff are all welcoming, accommodating and professional. Highly recommend this dealership.

The sales and service managers, service writers,

The sales and service managers, service writers, technicians as well as the administrative staff are all welcoming, accommodating and professional. Highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jeep! We're thrilled to hear about your positive experience with our team. Our staff works hard to provide exceptional service, and your recommendation means a lot to us. We look forward to welcoming you back soon!

Consumer response

That’s sincere. Chuck Opperman

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This is the second review I’ve done for these guys and

This is the second review I’ve done for these guys and I’ve never reviewed anybody before. Had a problem with oil leak leaking on the bottom of my car. They were two weeks out to see my car. They were able to squeeze me in on an emergency basis two days later and really helped me out in a jam. On top of all that the car was washed and everything was covered under the warranty. These are some solid people that haven’t gave me the typical dealer experience that I have come to hate from dealing with nonsense for 25 years. I highly recommend Bedford Jeep.

This is the second review I’ve done for these guys and

This is the second review I’ve done for these guys and I’ve never reviewed anybody before. Had a problem with oil leak leaking on the bottom of my car. They were two weeks out to see my car. They were able to squeeze me in on an emergency basis two days later and really helped me out in a jam. On top of all that the car was washed and everything was covered under the warranty. These are some solid people that haven’t gave me the typical dealer experience that I have come to hate from dealing with nonsense for 25 years. I highly recommend Bedford Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear about your positive experience! Our team always strives to provide exceptional service, especially in emergencies. Thank you for trusting us with your vehicle and for your kind recommendation. We appreciate your support and look forward to serving you again!

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Mark was honest, informative and quick.

Mark was honest, informative and quick. He made the experience a pleasant one. Would definitely recommend.

Mark was honest, informative and quick.

Mark was honest, informative and quick. He made the experience a pleasant one. Would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review! We're thrilled to hear that Mark provided you with such a positive experience. Your recommendation means a lot to us. We look forward to serving you again!

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Bedford Jeep made it easy to get the vehicle with the

Bedford Jeep made it easy to get the vehicle with the options I wanted, and made the paperwork and delivery easy too.

Bedford Jeep made it easy to get the vehicle with the

Bedford Jeep made it easy to get the vehicle with the options I wanted, and made the paperwork and delivery easy too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you had a smooth experience with us. Our team works hard to ensure everything is hassle-free, and it’s great to know you got the perfect vehicle. Enjoy your new ride!

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Diego, my service person was very easy to deal with.

Diego, my service person was very easy to deal with. Provided me with a quick appraisal of the situation and stayed in communication with me throughout. I would use them again without hesitatation.

Diego, my service person was very easy to deal with.

Diego, my service person was very easy to deal with. Provided me with a quick appraisal of the situation and stayed in communication with me throughout. I would use them again without hesitatation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear about your positive experience with Diego. Our team strives for clear communication and exceptional service, and it’s great to know we hit the mark. We look forward to assisting you again in the future!

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Fast, easy in/out, Michael Cane was awesome (not the

Fast, easy in/out, Michael Cane was awesome (not the actor) but looks like bill burr. Setting up pricing over the phone was easy and straight forward with no hidden numbers and no run around. Definitely recommend this dealer.

Fast, easy in/out, Michael Cane was awesome (not the

Fast, easy in/out, Michael Cane was awesome (not the actor) but looks like bill burr. Setting up pricing over the phone was easy and straight forward with no hidden numbers and no run around. Definitely recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the fantastic review, Jam! We're thrilled to hear you had a smooth experience with us and that Michael made a great impression. We appreciate your recommendation and look forward to helping you again in the future!

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My experience with Bedford Chrysler Jeep was an overall

My experience with Bedford Chrysler Jeep was an overall great experience. My Sales Associates were easy to work with and informative. I would recommend Bedford Chrysler Jeep.

My experience with Bedford Chrysler Jeep was an overall

My experience with Bedford Chrysler Jeep was an overall great experience. My Sales Associates were easy to work with and informative. I would recommend Bedford Chrysler Jeep.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you, Mishie! We’re thrilled to hear you had a great experience with our team. Your kind words and recommendation mean a lot to us. We're always here to help you with your automotive needs!

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Excellent service staff.

Excellent service staff. Efficient. Smart. Courteous. Best that we have worked with in 5 years.

Excellent service staff.

Excellent service staff. Efficient. Smart. Courteous. Best that we have worked with in 5 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're thrilled to hear you enjoyed our service and found our team efficient and courteous. Your feedback means a lot to us, and we look forward to continuing to provide you with the best experience possible!

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