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Reed Chevrolet

(58 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:30am–3:00pm
Sunday Closed Closed
New (816) 396-5285 (816) 396-5285
Used (816) 396-5295 (816) 396-5295
Service (816) 396-6571 (816) 396-6571

Reviews

(58 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Reed Chevrolet from DealerRater.

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Completely satisfied

Very courteous and professional.Every visit has been very satisfying and we plan to keep coming back.When we leave we felt like we received the best service possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Great service time and again!

Everyone at Reed Chevrolet has been excellent to work with - personable, friendly and professional. All of my needs and wants were met with every visit to the store - exceeded my expectations!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

Great Experience

It was a pleasant experience from the time I arrived in the lot. I could not have asked for better customer service and no PRESSURE!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Happy with the service

This is the 2nd vehicle I have purchased from reed Chevrolet I would recommend them. Andrew was my salesman and Todd irvan was the sales manager. I'll be coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Used truck purchase from out of state.

I recently went shopping for a used Chevrolet Avalanche. Randy Reed's website was very helpful and accurate. I contacted them via email and was responded to by Jeff Davey. Jeff was very responsive,knowledgeable and never too aggressive ! I felt like he was working for me and not just trying to "make a sale". It was important to me to have this trust level as I live 550 miles from the dealership. We agreed on a price, Jeff arranged for shipping and communicated well with me throughout the process. Everything went just as planned, the Avalanche arrived safely and was just as Jeff described ! Thanks to Jeff and everyone behind the scenes for making this a smooth transaction. I highly recommend Jeff and his team for your next vehicle purchase !!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently bought a new 2014 Chevy Silverado from Randy...

I recently bought a new 2014 Chevy Silverado from Randy Reed in St Joseph MO and was very pleased with my dealer Jeff Davey, I HIGHLY recommend him. We have bought several new cars over the years and have never been able to buy locally, we have always had to go to Kansas CIty MO to get the best deal. But not this time.....Jeff Davey with Randy Reed was able to locate the exact truck my husband wanted with every option he wanted and give us a heck of a deal. We are VERY VERY pleased!!! A big shout out to Jeff Davey for winning us back (buying local instead of in KC)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It is a pleasure to write this most positive review of...

It is a pleasure to write this most positive review of Randy Reed Chevrolet in St. Joseph. I had a series of unfortunate events in January. I had visited a few corner lot dealers to find a used car and was dissatisfied at each one. I called RR and spoke to Jeff who asked me to make the drive to see what he had on the lot. He was able to put me into a beautiful car at an outstanding price. He took time to listen to me and comprehend my needs. Chris and the others worked with me on the price and the service department gave it a thorough check and replaced a couple of parts before I took ownership. I had the pleasure also of meeting Randy and his son, Trevin who also took time to talk and make sure I was satisfied with every detail of the experience. I recommend this dealership to anyone looking for a car or truck, new or used. You will not go wrong by shopping at Rand Reed Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bill found me the perfect car. Didnt pressure me to...

Bill found me the perfect car. Didnt pressure me to spend more than I had, just foundme what I wanted. Very easy,very fast. No games. Finance was a breeze, the finance guy was fast,proffessiona,and a lot of fun. It was seriously the best car buying experience I have ever had. Thanks again! Lisa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.