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Experience Guide
(5 reviews)

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Reviews

Fue una grata experiencia comprar auto en EchoPark, mas

Fue una grata experiencia comprar auto en EchoPark, mas barato, mas facil de seleccionar, puedes hacer los test drives que desees, y el vendedor habla español, que mejor y mas facil. It was a nice experience buying a car at Echopark, cheaper, easier, as many test drive you need, and the salesman speaks Spanih.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

¡Realmente apreciamos sus amables palabras y el tiempo que se tomó para compartir su experiencia aquí en EchoPark en Charlotte! Estamos orgullosos de haber sido parte de su proceso de compra de un automóvil. ¡Por muchos kilómetros seguros y agradables en el camino que tenemos por delante!

Bought a car today from Ryan Batten.

Bought a car today from Ryan Batten. Great service. It was an all around great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with Ryan here at EchoPark in Charlotte. Our goal is to provide you with exceptional service and help you find the perfect vehicle. And don't forget we are here to help after the sale, so reach out to our Guest Loyalty Center if you have any questions or concerns.

Ryan B was awesome, knowledgeable and very helpful!

Ryan B was awesome, knowledgeable and very helpful! He made the car buying experience extremely easy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We call this a win-win. A happy guest and a 5-Star review! We can't wait to share your feedback with Ryan and the team here at EchoPark in Charlotte.

Ryan was patient, thorough and a joy to work with.

Ryan was patient, thorough and a joy to work with. It was a pleasure meeting him today.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words!

Overall, fine experience, until you receive the $699

Overall, fine experience, until you receive the $699 shock that requires the purchase of Permaplate coverage. Breathtaking scam: vehicle protection coverage that you cannot decline! “Everybody’s doing it” was the response I got when I challenged them. Walked.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Hi, thank you for taking the time to tell us about your experience. Reviews like this help us improve.