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HGreg.com Orlando

(1,531 reviews)
Visit HGreg.com Orlando
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,531 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of HGreg.com Orlando from DealerRater.

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They give the extended warranty plan.

They give the extended warranty plan. But they put down wrong stuff and now you aren't covered for certain things. They say you get two keys but you don't. Read the fine print on everything you initiate before doing it. They didn't clean the car, had to remind them to fill the tanks and they stayed acting like they weren't. But said it was part of the agreement. They did it. I Wieland get there xxxxxxxxx warranty. I would go with someone else on that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sean did a good job helping me find the right car, very

Sean did a good job helping me find the right car, very nice set up here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We appreciate the great review, Jaime! We will be sure to give Sean a shout-out for his great help. We thank you for your business and wish you safe travels in your new ride! -- The HGreg Orlando Team

Sean was very helpful trying to get a car for me,

Sean was very helpful trying to get a car for me, hopefully it will work out

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for reviewing Sean and HGreg Orlando! We hope to see you again down the road!

I sent in request for information on a 2015 Jeep

I sent in request for information on a 2015 Jeep Wrangler. I was contacted via email then text. I was asked several questions like my number didn’t match my location, and if I was from Canada. The dealership never contacted me by phone call

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Went in to look at a Van, was appointed Kris as our sales

Went in to look at a Van, was appointed Kris as our sales person and he was AWESOME. Professional, kind, no pressure to buy and knowledgeable. Victor was our finance officer and he was also very professional and great to work with. This place definitely took that 'dread' to go into a car dealership away.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're so glad to know that Kris and Victor made your visit at HGreg Orlando a positive one! Our team is dedicated to providing professional, no-pressure service. Thanks for sharing this great feedback with us!

Sean was very helpful and gave us all the information

Sean was very helpful and gave us all the information that we needed. We will be back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Jaimie, we're delighted to hear Sean could offer informative assistance that accommodated your needs! Thank you for choosing HGreg Orlando!

Sean was knowledgeable and helpful during the car buying

Sean was knowledgeable and helpful during the car buying process. Highly recommend!wiill come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Rebecca, we are so glad to hear that Sean provided you with top-notch assistance throughout the car-buying process here at HGreg Orlando. We will be sure to pass along your kind words and positive feedback. Safe travels in your new ride!

Sean made it really easy for us to look for a family car.

Sean made it really easy for us to look for a family car. We were not able to find one when we went but we will return

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

Wendy, we're glad to know that Sean was able to assist you in your search for a family car at HGreg Orlando. We look forward to seeing you again soon!

I found the car i had been looking for.

I found the car i had been looking for. It had low miles and an unbelievably low price! This dealership responded promptly. They sent me an email confirming if was interested in the M8. They followed up with a phone call. I asked a few questions about the car. They confirmed it was on the lot. I spoke with them and let them know I'd attempt to come by the following day. Later in the day, I confirmed that I'd be coming by the following day. The day of our agreed to test drive, they reached out to make sure I was on my way. I confirmed I'd be there when they opened. I made the 45 minute drive to the dealership. Upon going inside, they seemed disorganized and had no idea who I was or why I was there. After I explained myself, they looked for the car for 30 minutes. They then informed me the car was driven home by the manager and he wouldn't be in for 3 hours. I left very disappointed. Then after going home, I did further research on Carfax and found that the car had been previously damaged. They have listed as no damage or accidents. So I guess I actually got lucky. This car had been on their lot now for almost 3 months, obviously there are some issues considering how low it's priced to comparable ones. PROCEED WITH CAUTION ⚠️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Sean did a great job helping us find a good car that we

Sean did a great job helping us find a good car that we liked for the family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Justin, thank you for sharing a positive review of Sean and HGreg Orlando!