Reviews
Disappointing Service
If you are thinking of buying a car from HGreg make sure to have an independent mechanic look at it first. Bought a car for our son in August before he went to school there and the day after he drove it off the lot the engine light came on. HGreg had him bring it back to their service department the following week and they said they "fixed" it and all it was that the battery and ac needed to be recharged. Three weeks later the engine light came on again, but it was over the weekend so HGreg said we'd have to call back on Monday to arrange service. I had my son take to a mechanic by campus and that our friends recommended to us and they told us that whole ac was shot along with a few other things that would be $2500 to fix. I ended up paying for it and car runs great and hasn't had any problems since. I didnt expect HGreg to fully reimburse me since it was my decision to go elsewhere, but I contacted HGreg twice and asked them for half and they have completely blown me off. Our sales rep Carlos was nice, but he even noted during test dry the ac seemed warm and that might need to be looked at. Don't trust their service department...spend the few extra bucks to have someone else check out. I wish we did!
- Customer service 1.0
- Buying process 3.0
- Quality of repair 2.0
- Overall facilities 5.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Great customer service! Fast, easy and great vehicle selection Sean took the time to show me around and explain the entire process. I will return to buy another car and will recommend to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
SHOUT OUT TO DAIRO MORENO
Dairo Moreno at HGreg was able to help me find a car I genuinely liked and finish everything in less than an hour. He went out of his way to help me find a car that was better then what I could ever imagine. I had my eye on a car already from HGREG but he was patient and showed me other cars so that I had more options. Thank you Dairo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
10/10
Kyle Bonilla was great! He helped my mother find the right car for her. Kyle was very helpful and very professional, 10/10 experience. Thank you sir!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean K
Sean made the whole process simple and was very knowledgeable. Would definitely recommend. Was very fast and friendly. Will come back for next car. Rob
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Sean is very helpful, positive attitude, willing to help, i would recommend him at any time. went above and beyond to help me with what I'm looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
sean k
Sean was very respectful and kind , he had wonderful guest service and was really honest and fast most defiantly will recommend him to others.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sean K
We worked with Sean K and he made the entire deal pleasant to work with. He was very upfront and informative about the process and the vehicle we were looking at. I would highly recommend asking for him. Thank you Sean!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Pilot
Great service, friendly staff, highly recommend. Carlos Rodríguez was my agent. Great person to work with. Thanks so much for all the service I’ll be back for another car in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Job Moises
I recently purchase a vehicle, and had the pleasure of working with Moises Cintron. His professionalism and attention to detail made my experience the best I ever had. Great job Mioses. I wish there was more people like you in the auto sales industry. I will be back with my fiance to buy a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase