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LaLonde Chrysler Dodge Jeep Ram

(950 reviews)
Visit LaLonde Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–6:00pm 8:00am–6:00pm
Wednesday 9:00am–6:00pm 8:00am–6:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed
2020 consumer dealer award
View 1 awards
2020 consumer dealer award
New (855) 946-4690 (855) 946-4690
Used (855) 970-3339 (855) 970-3339
Service (888) 962-0071 (888) 962-0071

Reviews

(950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of LaLonde Chrysler Dodge Jeep Ram from DealerRater.

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Very friendly

So nice people and she talked to me with respect. If i didn't understand something she would say it is a different way were i did. And she didn't push to make a deal. Thanks again Allie

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very Happy

Excellent customer service, the whole buying process was smooth, walked in to test drive vehicle I was interested in around 7:30 pm & by 9:30pm I was driving my new car home. Friendly courteous staff. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

A+ Job

3rd vehicle I have bought from Josh. Hard worker. Very knowledgeable. I will always go to him for future vehicle purchases. Makes the process easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very pleasant

As soon as I walked in the door I was helped right away very quick and pleasant experience purchasing a new lease vehicle I would recommend my family others to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Purchase!

Allie was great! Super helpful and responsive. Love the Jeep - Great Ride. Very Satisfied with new Jeep from a Long Time Ford Customer! Thanks Allie!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Worse Experience Ever

We leased a Dodge Ram on June 28th, 2019. Prior to leaving the dealership our sales person, Jeff Gillingham noted that the key fobs were not working properly and had them sent back to service twice. Assuring us that the key fobs were working, we took the truck home only to find that the key fobs did not work, the tire pressure sensors were coming on without providing information and the alarm going off. We returned the truck first thing June 29th. Long story short, the dealership had to replace 6 components and never provided updates and had the truck for 3 weeks. Once the truck was returned it had 2 scratches, a dent and the passenger side mirror was damaged. Needless to say, the truck was sent back to the dealership that next Monday and they had it until Thursday the same week. Truck was returned and now the backup/forward sensor going off all the time and in fact while backing up the brakes came on and slammed us to a hard stop. Dealership contacted and I was advised that Chrysler recognizes there is a problem and just came out with a computer update and my truck has been updated. Well, I am still having the problem. The dealership is now saying Chrysler will not honor the warranty on this issue and that its not a big deal to just turn them off. My customer service experience has been the worse experience I have ever had. Not only do they not want to fix my truck but they lack total communication. When you are being transferred to an extension no one ever answers and they have no messages set up advising who you are even being put in contact with. Stay away from this dealership!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were fast.

Didn't appreciate my credit card being automatically charged. I had a free oil change coming that I was going to use. Hopefully it will be good next time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

New Vehicle Sale

I would totally recommend this dealership. Jeff our sales person was very accommodating did everything he can to make the sale go smooth would definitely be back for another vehicle. Highly reccomend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

A Great Experience

Jeff was a great person to work with. He answered all my questions and kept in touch with me during the entire process from initial contact, to ordering to delivery. I would definitely go back to Jeff for future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Smooth and easy purchase

Sherry made our transaction very pleasant. She was very professional and efficient. It was the best experience I have had with purchasing a vehicle and would highly recommend dealership and Sherry to anyone in the market to buy a new auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.