Reviews
Other than waiting for three hours for oil change it was
Other than waiting for three hours for oil change it was ok. Everyone I spoke with were professional and friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are eager to better your return experience.
Great customer service, always prompt and personable.
Great customer service, always prompt and personable. They always have my Jeep ready before in great time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
My service technician was very nice and cooperative to me
My service technician was very nice and cooperative to me when I came in on Saturday
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!
The sales part of my experience was excellent.
The sales part of my experience was excellent. The service department could use some work. I waited outside “by my vehicle” for over 10 minutes while watching the service managers doing things that were clearly not work related. I finally went inside and spoke to a service manager who was on his computer. I had an appointment at 10:00 am for a recall but didn’t get out of there until almost 10:30. The customers who are waiting outside should be waited on first. Oh and when I called to set up the appointment, I couldn’t get a human on the phone until I had called the service manager who I had a business card for.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
"Beth123" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@capecoralcdjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.
Great communication while waiting for the service to be
Great communication while waiting for the service to be completed. Good experience overall. Will be back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!
Our tech Rasiel did a great job of getting our problem
Our tech Rasiel did a great job of getting our problem corrected. Communication with the service dept. is still a challenge. I called to check on my vehicles status and the woman that answered was not pleasant and then after being put on hold for several minutes, with no hold music, I was disconnected. No one called me back. It would be nice if you could have a progress app similar to when you order a pizza, giving you an update through the process, waiting, in shop, testing, ready?
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your feedback and are eager to better your return experience.
Friendly, professional , patient and easy to do business
Friendly, professional , patient and easy to do business with. Very clean and great inventory of new vehicles
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!
I was very pleased with dealing with Albert Doninguez for
I was very pleased with dealing with Albert Doninguez for our Jeep Wrangler Willy’s Purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!
Great place!
Great place! Loved our dealer, she was amazing! Made things easy and fast. Only complaints to her!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!
Great buying experience!
Great buying experience! Damian and Kimberly were amazing! Very smooth and easy process. Highly recommend this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.