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Shifferly Automotive

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–1:00pm Closed
Sunday Closed Closed

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(260) 301-3346 (260) 301-3346

Inventory

See all 74 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since August 2018.
We are a family owned an operated business in Decatur Indiana. We opened our doors in 1967. We have been a Chrysler Jeep Dodge and Ram new car dealership for 26 years and in 2018 we sold our new car franchise. We have gone back to our roots and the backbone of our dealership selling and servicing high quality preowned vehicles. Don and Ruth Shifferly started this business 51 years ago and today the Shifferly family is proud to keep that great legacy alive and well in Decatur. Our sign may have changed but our commitment to our customers will never change. Stop in and say hello all the familiar faces are still here!
Extra nice late model cars!

Service center

Phone number (260) 301-3346

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (8 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Shifferly Automotive from DealerRater.

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Everyone at Shifferly Automotive was incredibly friendly.

Everyone at Shifferly Automotive was incredibly friendly. I was greeted immediately when I walked in the door. I told them I saw their Subaru Crosstrek on cars.com. He offered me a test drive, and handed me the keys. The car was in awesome shape, and the price was right in my budget. I think I met the whole Shifferly family while I was there. They made it such a pleasant experience.

Everyone at Shifferly Automotive was incredibly friendly.

Everyone at Shifferly Automotive was incredibly friendly. I was greeted immediately when I walked in the door. I told them I saw their Subaru Crosstrek on cars.com. He offered me a test drive, and handed me the keys. The car was in awesome shape, and the price was right in my budget. I think I met the whole Shifferly family while I was there. They made it such a pleasant experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Courteous, helpful and profesional in meeting my need.

Courteous, helpful and profesional in meeting my need. Friendly atmosphere. No pressure to buy anything I did not want.

Courteous, helpful and profesional in meeting my need.

Courteous, helpful and profesional in meeting my need. Friendly atmosphere. No pressure to buy anything I did not want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Helpful and friendly.

Helpful and friendly. With my purchase. Thanks for all your help they were very prompt at getting back with me

Helpful and friendly.

Helpful and friendly. With my purchase. Thanks for all your help they were very prompt at getting back with me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
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Great experience

Had 2 rear shocks replaced on my 2012 Dodge Grand Caravan. Fast and friendly! Will go there again. I would recommend their service to my family and friends

Great experience

Had 2 rear shocks replaced on my 2012 Dodge Grand Caravan. Fast and friendly! Will go there again. I would recommend their service to my family and friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfied Customers

I had a pleasurable and painless Car buying experience with SHIFFERLY AUTOMOTIVE. Bought sight unseen, their knowledge of inner state sales made the transition seamless and smooth. Matt was in constant communication and was very attentive throughout the shipping process of the vehicle. I recommend Shifferly's automotive for your next car buying experience. Thanks Matt another satisfied customer.

Satisfied Customers

I had a pleasurable and painless Car buying experience with SHIFFERLY AUTOMOTIVE. Bought sight unseen, their knowledge of inner state sales made the transition seamless and smooth. Matt was in constant communication and was very attentive throughout the shipping process of the vehicle. I recommend Shifferly's automotive for your next car buying experience. Thanks Matt another satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good people to do business with!

They were very knowledgeable about the RAM pickup I was looking at. I never felt rushed or pressured. They were able to answer all my questions and as a plus to me, they are also Jeep guys.

Good people to do business with!

They were very knowledgeable about the RAM pickup I was looking at. I never felt rushed or pressured. They were able to answer all my questions and as a plus to me, they are also Jeep guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Don, Thank you for your business and the nice review. Enjoy your new Ram and let us know if you need anything. Thank you!

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Best car buying experience I've ever had!

After working with both dodge dealers in fort wayne for 2+ months to find us a town & country and have no luck (getting the run around, being treated like just one of a thousand customers) we decided to look elsewhere and Im so glad we did! Shifferly had exactly what we were looking for! There were a couple issues with the van that they repaired. They checked the brakes, hoses, oil change, balanced and rotated tires, and even replaced the keys! Matt was incredible to work with. I cannot say enough good things about our experience at Shifferly!

Best car buying experience I've ever had!

After working with both dodge dealers in fort wayne for 2+ months to find us a town & country and have no luck (getting the run around, being treated like just one of a thousand customers) we decided to look elsewhere and Im so glad we did! Shifferly had exactly what we were looking for! There were a couple issues with the van that they repaired. They checked the brakes, hoses, oil change, balanced and rotated tires, and even replaced the keys! Matt was incredible to work with. I cannot say enough good things about our experience at Shifferly!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.
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Good family business to deal with!!!

As good as many of the awarded others, nice family business!

Good family business to deal with!!!

As good as many of the awarded others, nice family business!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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