Reviews
I worked with Dave on the trade of our 2017 for a new
I worked with Dave on the trade of our 2017 for a new 2023. I went over with no expectations. I was surprised with their willingness to deal and try to make the new car affordable for us. To my surprise it all worked out and they even delivered the new car for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Next time instruct your driver to run pickup through car
Next time instruct your driver to run pickup through car wash. It was covered with road salt. Our first view of the pickup was disappointing!
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Had the pleasure with working with Dillon and Darren on
Had the pleasure with working with Dillon and Darren on the purchase of our 2023 Traverse.Was one the smoothest auto purchase we have made and we have many new car purchases in the past at many different dealers. Would recommend them to friends about McGrath Chevy. They only problem I had was with McGrath Hyndai is that they didnt honor my free oil change on my 2021 Hyndai when I was only over by 50 miles. .Thank you Dillon and Darren and rest of crew.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience and service throughout the process.
Great experience and service throughout the process. Wouldn’t hesitate to work with them on our next purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am absolutely thrilled to provide an update on my
I am absolutely thrilled to provide an update on my recent experiences with Pat McGrath car dealerships. Having been a loyal customer who has purchased not one, not two, but three cars from their dealership, I felt compelled to share my recent journey, which, though initially challenging, turned into a truly exceptional experience. Once my concerns were brought to their attention, they went above and beyond to completely rectify the situation, demonstrating their commitment to customer satisfaction. Pat McGrath's team acted swiftly and decisively to address my concerns. The dealership's management, including the general manager, Mark Updegraff, and the used vehicle sales director, Mason Schultz, were both amazing and took my feedback very seriously. They immediately offered to fix things. This gesture demonstrated their commitment to making things right and ensuring my satisfaction. They recognized the importance of providing me with a vehicle that suits my needs as a disabled Army veteran. They have not only addressed the issues I encountered, but have also taken steps to ensure that such situations are less likely to occur in the future. While my recent experience initially left me disappointed, it's their swift and effective response that has ultimately and completely restored my faith in their dealership. Thank you, Pat McGrath dealerships, for making things right! Your efforts have turned a challenging situation into a very positive experience. I look forward to continuing my relationship with your dealership in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Had a wonderful experience purchasing a used 2022 Ram
Had a wonderful experience purchasing a used 2022 Ram 1500 from Brandon Evans at McGrath Chevy. Brandon was attentive and listened to what we wanted. And Brandon's service after the sale has been top notch. Thank you so much!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new Ram 1500! Thank you for taking the time to write about your experience. It's great to know Brandon and our staff were able to provide you with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Gavin McGrath, 319-393-6300
Nathan and John Hermsen were outstanding to work with
Nathan and John Hermsen were outstanding to work with buying new vehicle! Great experience from this dealership!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this amazing review! We really appreciate your business. Sincerely, Josh Orthel, General Manager.
Tyler was great to work with.
Tyler was great to work with. I found my Tahoe online (when originally searching for a Wagoneer) & knew I had to have it. I submitted a request online then received an email/call from Tyler straightaway. I was getting ready to head out of town so I basically dropped everything to go get it because it was the last one they had, in a rare color (which I love), & all of the other 2023s here in CR are all still in transit with no ETA or already spoken for.. He made sure everything was ready to go for me when I got into Dubuque as I requested beings I drove about an hour & a half one way & was on a time crunch. I was nervous about the height of the Tahoe because of the trim level I bought so he literally went to service to grab a tape measure & measured the height so I would know for certain it would fit in my garage! He was nice to help transfer everything from my Pacifica to my Tahoe. He also made sure I was able to get logged into the MyChevy app before leaving the dealership. I even received a thank you text later in the day as well as the next morning making sure I didn’t have any additional questions & a follow up on my ClearGuard appointment. 4 stars because I had a small hiccup in the finance office however the sales manager, Darren addressed right away. Overall it was a painless experience & I am very happy with my new Tahoe. I would definitely recommend Tyler if you’re purchasing a vehicle. He was responsive, knowledgeable about the product, & respectful of my time & budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Josh Orthel, General Manager.
Monique at McGrath Chevy in Dubuque was great to work...
Monique at McGrath Chevy in Dubuque was great to work with. She got me into the car of my dreams, and she really worked some magic. I trust that she did what was best for me, & not necessarily her paycheck. I cannot recommend this place enough
- Customer service 5.0
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for reaching out with your experience. We are lucky to have Monique with us and are so happy you had a great time working with her. Enjoy your dream car!
Clayton Gray and everyone at McGrath made my buying...
Clayton Gray and everyone at McGrath made my buying experience a very positive one. Everyone was very knowledgable, courteous and helpful from start to finish.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks! We do strive for the best and so happy to got to experience that with our team here. Enjoy the new ride!