Reviews
Great knowledgeable technicians, customer service,
Great knowledgeable technicians, customer service, efficient and customer oriented. Ted is the best. He always remembers me and my car. Ted is very knowledgeable and willing to help.
Great knowledgeable technicians, customer service,
Great knowledgeable technicians, customer service, efficient and customer oriented. Ted is the best. He always remembers me and my car. Ted is very knowledgeable and willing to help.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I went to Chevy wahlberg and the representative Chad was
I went to Chevy wahlberg and the representative Chad was excellent!!!! I came in and told him exactly what was going on with me and the idea car that I wanted and he delivered ! He was very patient , kind and friendly and made me feel very comfortable to speak with him ! I appreciate him and the Chevy working with me and getting me into a 2025 Chevy Malibu ! My dream car ! Chad I thank you again from the bottom of my heart ! Your are the greatest salesmen and forever will grateful ??
I went to Chevy wahlberg and the representative Chad was
I went to Chevy wahlberg and the representative Chad was excellent!!!! I came in and told him exactly what was going on with me and the idea car that I wanted and he delivered ! He was very patient , kind and friendly and made me feel very comfortable to speak with him ! I appreciate him and the Chevy working with me and getting me into a 2025 Chevy Malibu ! My dream car ! Chad I thank you again from the bottom of my heart ! Your are the greatest salesmen and forever will grateful ??
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind review; we are happy to pass along your comments to the team here at Mark Wahlberg Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
I am choosing a one star because I am unable to leave 0.
I am choosing a one star because I am unable to leave 0. My husband was just here and they said he needs brakes ASAP before snowfall. We took them to another mechanic because they were cheaper and they said that his breaks are perfectly fine and within new status. This had us upset because they lied about a service that cost almost 1K. This is the holiday season and we are strapped for money and don't have 1k to spend on something that is not needed. Then my husband reached out to the finance department to see how to go about getting a payment plan. They told him to go to a website to get started and fill out the information because they can't do it on their end. He went to it, but never filled it out and the website told him to call. He then received an email a few days later stating that his credit loan application for auto service was denied. He called the bank that the application was through and found out that Mark Wahlberg Dealership opened the account on my husband's behalf without his approval of doing this and after they said they couldn't on their end. Which obviously was another lie. This seems like a highly shady business practice and my husband and I will never be back and I will warn EVERYONE to never go to a Mark Wahlberg dealership again! I can't believe they lied about that could potentially be life threatening service repair AND then try to open a credit card account on behalf of someone who NEVER GAVE PERMISSION.
I am choosing a one star because I am unable to leave 0.
I am choosing a one star because I am unable to leave 0. My husband was just here and they said he needs brakes ASAP before snowfall. We took them to another mechanic because they were cheaper and they said that his breaks are perfectly fine and within new status. This had us upset because they lied about a service that cost almost 1K. This is the holiday season and we are strapped for money and don't have 1k to spend on something that is not needed. Then my husband reached out to the finance department to see how to go about getting a payment plan. They told him to go to a website to get started and fill out the information because they can't do it on their end. He went to it, but never filled it out and the website told him to call. He then received an email a few days later stating that his credit loan application for auto service was denied. He called the bank that the application was through and found out that Mark Wahlberg Dealership opened the account on my husband's behalf without his approval of doing this and after they said they couldn't on their end. Which obviously was another lie. This seems like a highly shady business practice and my husband and I will never be back and I will warn EVERYONE to never go to a Mark Wahlberg dealership again! I can't believe they lied about that could potentially be life threatening service repair AND then try to open a credit card account on behalf of someone who NEVER GAVE PERMISSION.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Upon arriving I was greeted by a service person.
Upon arriving I was greeted by a service person. He was less than personable and seemed like I was bothering him when I approached. I was told to wait and he would be with me in a moment. Another service person came back to their desk and asked if I needed help. She was very friendly and the opposite of the first person. She couldn't have been more helpful and was a pleasure to talk to. I believe her name was Kris? She definitely turned my opinion around after helping me. I would have given a pretty sour review before she stepped in and assisted me. Based on my experience dealing with her this review went from a 2 to a 5.
Upon arriving I was greeted by a service person.
Upon arriving I was greeted by a service person. He was less than personable and seemed like I was bothering him when I approached. I was told to wait and he would be with me in a moment. Another service person came back to their desk and asked if I needed help. She was very friendly and the opposite of the first person. She couldn't have been more helpful and was a pleasure to talk to. I believe her name was Kris? She definitely turned my opinion around after helping me. I would have given a pretty sour review before she stepped in and assisted me. Based on my experience dealing with her this review went from a 2 to a 5.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matt, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I had the worse experience when I purchased my vehicle.
I had the worse experience when I purchased my vehicle. First of all the sales person was not there when I picked my vehicle up. Nobody knew me when I picked the vehicle up. They treated me like a nobody. When I purchased my vehicle the salesman stated he would give me an extra oil change because I had just gotten an oil change on the vehicle I traded in.well when I told the service dept they said it has to be in writing. So warning if anyone at Mark Wahberg tells you something , you better get it in writing. Manager Bryan Gilmore did nothing to help. They have no personality at this location and they are not friendly. At least they weren't to me.
I had the worse experience when I purchased my vehicle.
I had the worse experience when I purchased my vehicle. First of all the sales person was not there when I picked my vehicle up. Nobody knew me when I picked the vehicle up. They treated me like a nobody. When I purchased my vehicle the salesman stated he would give me an extra oil change because I had just gotten an oil change on the vehicle I traded in.well when I told the service dept they said it has to be in writing. So warning if anyone at Mark Wahberg tells you something , you better get it in writing. Manager Bryan Gilmore did nothing to help. They have no personality at this location and they are not friendly. At least they weren't to me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Service department
Everything got fixed correctly. Ryan was my advisor and he made sure everything was correct.
Service department
Everything got fixed correctly. Ryan was my advisor and he made sure everything was correct.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Richard, we're happy you found our staff to be so supportive during your experience here at Mark Wahlberg Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
Bob Treese made the purchase of my car seemless, and
Bob Treese made the purchase of my car seemless, and great! Definitely recommend Mark Wahlberg Chevy. Thanks Bob!
Bob Treese made the purchase of my car seemless, and
Bob Treese made the purchase of my car seemless, and great! Definitely recommend Mark Wahlberg Chevy. Thanks Bob!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Laura, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
Body repair shop .
Excellent body repair shop. Repair was very well done , looks like new . Michelle Busy was very knowledgeable and helpful in every aspect of the repair. A true asset to the company.
Body repair shop .
Excellent body repair shop. Repair was very well done , looks like new . Michelle Busy was very knowledgeable and helpful in every aspect of the repair. A true asset to the company.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Howard, we are so happy to read such a great review about Mark Wahlberg Chevrolet! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Mary Bowen
Great salesman Dave showed us multiple cars there and we bought car for my daughter and then went back year in half later and bought myself a SUV.
Mary Bowen
Great salesman Dave showed us multiple cars there and we bought car for my daughter and then went back year in half later and bought myself a SUV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Very unhappy with my experience.
I purchased a used 2010 F-150. It had to go to the repair shop 3 times in the first 30 days. I was told they weren't going to repair anything further. I took it to Precision Alignment and the repairs were $2,000 for brake system and misc. Now the truck was just towed in for a blown engine after owning it only a few months and a few thousand miles driven. I realize it is a used vehicle but they claim they did a multi-point inspection prior to purchase but I find that hard to believe after all the issues I've had basically since I drove it off the lot. I've reached out to customer service regarding these issues and did not get any response. Would I recommend this dealership? Absolutely not!
Very unhappy with my experience.
I purchased a used 2010 F-150. It had to go to the repair shop 3 times in the first 30 days. I was told they weren't going to repair anything further. I took it to Precision Alignment and the repairs were $2,000 for brake system and misc. Now the truck was just towed in for a blown engine after owning it only a few months and a few thousand miles driven. I realize it is a used vehicle but they claim they did a multi-point inspection prior to purchase but I find that hard to believe after all the issues I've had basically since I drove it off the lot. I've reached out to customer service regarding these issues and did not get any response. Would I recommend this dealership? Absolutely not!
- Customer service 1.0
- Buying process 2.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jack, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager, Brian Gilmore, at (614) 500-4414 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!