Reviews
Highly Recommend
Great experience! Brian and his team were easy to work with and took the hassle out of the purchasing process. Highly recommend The Auto Factory.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Painless car buying experience. I can’t say enough good things about Nick, Jay and the rest of the team. I will definitely recommend Auto Factory to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great overall experience
Brian in sales and John in the service department were so helpful and clear with the process. My car had an issue and they got me right in to fix it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome service great selection
Bill assisted us in getting a great ford f150. Easy and painless process best team and service hands down makes you feel part of the family
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Expensive lemon!!!!!
Bought a car here in February of 2022 and 7 months later the engine is no good! They obviously sold us a lemon and ripped us off for $19,000!!!!!! I hope they can make things right! If not my lawyer will be getting involved!!! 😡
- Customer service 2.0
- Buying process 3.0
- Quality of repair 1.0
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Service
This store has the best service around. I had issues with my SUV that I always brought to a franchise dealer and the problem was never fixed, right down to the air pressure in my tires. Auto Factory fixed all the issues, pressure is the same in all my tires (it’s been years). And much cheaper than the franchise dealership. You will not be sorry, if you bring your car here for service. Five star service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best price & best service
The service is amazing they are super fast. They are always quick to respond with a text or call. A wide selection of cars. The service is the best
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience I’ve had purchasing a vehicle
Great experience purchasing my vehicle here. Great customer service, amazing work. They gave me an amazing deal with my trade in. Bill was the most professional and friendly sales men I have ever worked with. He listened to everything I needed and helped me find the perfect vehicle for me.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great customer service, friendly highly recommend
Great experience, great customer service Helped me get into my new car. Jay was a great salesman. Will be coming back soon for my next truck
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great value and fast process
Auto factory doesn't have a large amount of cars, but they have good quality cars. They also service their cars on site. Bill was excellent to work with, and he guided me to a used vehicle that was actually 7 years old but a great value and in great condition. He didn't try to upsell me on the more expensive car I was originally there to test drive. He is a straight shooter and overall nice person. It was a great experience after searching for a used car for months in a very bad market to be buying. The car was reasonably priced and in great condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase