Reviews
Great experience
We had a great experience at Checkered Flag. Harvey was knowledgeable about all the vehicles and allowed us to take our time aND make our own decision. I would recommend this dealership to all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for this nice review! Harvey truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
New Sonata 2016
Very professional staff. Very knowledgeable. Staff made you feel as if they were friends, not sales people. I would highly recommend! Love my new car and the service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Ask for Geoff with a G!
Ask for Geoff with a G! Geoff worked very hard to help us get the best car for us and got us a great deal! Easiest car buying - no stress! Call and make an appointment with "Jeff with a G"
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us, Angela. We appreciate your feedback and are happy to hear that Geoff was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Best Experience with a Dealer Ever
I worked with Jacqueline, and she was a great help and wonderful to work with throughout the process! A++++! Would recommend! She's the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear your time spent with Jacqueline was pleasant. If you have any questions or concerns, please come back to visit us. We look forward to seeing you in the future. Take care! Best, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Purchasing my new car
I had a great experience at Checkered Flag Hyundai buying my new car. Jacqueline was the specialist that worked with me. She was professional and knowledgeable of all products and the different trim levels. After my experience with Checkered Flag and Jacqueline I certainly will recommend both to my friends.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dale, on behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. Jacqueline is a great people person and she strives to create a positive buying experience for every customer.She will be very happy to hear she was successful in that endeavor. If you have any questions or concerns, please do not hesitate to come see us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Survey answers
Would highly recommend Checkered Flag dealership to anyone looking to purchase a vehicle. Very straightforward. No hassle. Everything was presented in an easy to understand way.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for writing this fantastic review, Mary! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Need oil change? Schedule a service first available in 5 day
Need oil change? You have to Schedule a Service, but (surprise) first available in 5 days?! Are you nuts? Give me a break.....This is Hyundai. Unbelievable! Hyundai Service sucks.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to provide us with this feedback. We appreciate hearing from our customers because it allows us to constantly improve ourselves and the service we offer. We are sorry for the impression you received with our service department. If you would like to discuss this situation further or if you have any questions, do not hesitate to contact us directly. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com
A great experience!
Carlos, our sales rep was delightful to work with and met every request. I ended out with a great car and great deal. The whole experience was very positive.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Karen, thanks for this nice review! Carlos truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Wonderful experience
Harvey was great and knowledgeable about all the cars. He showed us our options and allowed us to choose the best one for us. We came to purchase a used car and ended up buying a new one, but it was our own personal decision.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for this nice review! Harvey truly knows his stuff. We make sure all of our employees are knowledgeable and courteous, and he will be glad to hear about your experience. Feel free to visit us if you have any further needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700
Go Jacqueline
I want to thank Jacqueline Abitbol for a job well done and for making it so easy and painless. I had not purchased a new vehicle since 1969 so I was a little nervous to say the least not only was she professional but she made me feel very comfortable and that she really cared. Thanks Again Richard & Darlene James
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share with us, Richard and Darlene! The goal of the Checkered Flag team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that Jacqueline was able to provide you a positive experience. Please remember that we're always here to assist you with any future auto needs. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700