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Checkered Flag Hyundai World

(1,796 reviews)
Visit Checkered Flag Hyundai World
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday 12:00pm–5:00pm Closed
2022 state dealer award
View 12 awards
2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2014 state dealer award 2013 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (757) 337-4183 (757) 337-4183
Used (757) 337-3485 (757) 337-3485
Service (757) 337-5689 (757) 337-5689

Reviews

(1,796 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Checkered Flag Hyundai World from DealerRater.

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Awesome service by Geoff!!

Geoff at Checkered Flag was great. He was polite, helpful, and provided great service. Will definitely go back to him next time we go car shopping at Checkered Flag.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking time to leave us a great review! We are pleased to hear Geoff did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Awesome

Very good service. Came in test drive car. Everything worked smoothly. Left with a new car. Car is AWESOME. Thank you for being a caring dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the nice review, Maria! We really appreciate this feedback and I'll be certain to share your compliments to the team. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. We look forward to working with you again and we hope that you enjoy your new car! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Excellent service

This was my second vehicle from checkered flag. Jeffrey Griffin was great! I will definitely be returning to checkered flag for my next car and will recommend them to all my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to read about your second car-buying experience at Checkered Flag Hyundai Volkswagen. We are pleased to hear Jeffrey did a great job in assisting you in your purchase. Thanks for your recommendations and we look forward to working with you or anyone you might send our way in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Excellent, friendly, stress free.

Geoff at Hyundai made the purchase pleasant. he found the car we wanted and worked until he got the price we wanted. in the mean time, it was all very pleasant and fun.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Sanford , thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Geoff was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great salesman

Joey Swearingin was my salesman and provided excellent service. I was test driving several SUV vehicles of different makes and he arranged to have some from other Checkered Flag dealerships brought to his location so both my wife and I could test drive and compare features. My son had previously bought both and Accent and a Sonata from Checkered Flag and I was with him both times. On both those occasions the staff was helpful, courteous, and experienced which was one of the decisions for me to start my search for a new vehicle there. I know he has also been very pleased with the service department which also is a very important part of a dealership.. Overall, very satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your new car. We strive to provide excellent customer service, and we're glad that this was the case for you! Until we have the opportunity to work with you and your family again, take care!

Dealer response

Thank you for recognizing your experience at our store. It is great to know that we were able to provide you and your wife with a pleasant time purchasing your new car. We strive to provide excellent customer service, and we're glad that this was the case for you! Until we have the opportunity to work with you and your family again, take care! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

CFH

Everyone, even if they didn't have direct contact, was friendly and professional. Jeff Griffin was and still is great to work with. I have already recommended friends to consider CFH for their next vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to give us feedback on your latest purchasing experience at Checkered Flag Hyundai. We're glad to hear that Jeff and the rest of our team were able to give you an overall positive experience. Thank you for your recommendation; we look forward to the opportunity to service you in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Unexpected Experience. ..

I normally dread the car buying experience, but they made it simple! Thanks to everyone who helped us get the perfect car for our daughter!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

we love hearing about customers who have a great experience at Checkered Flag Hyundai Volkswagen and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. I’m so happy to hear we were able to help find the perfect vehicle for your daughter. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Straighforward & efficient professional dealership

Many thanks to Harvey at Checkered Flag Hyundai for the responsiveness to our needs as we prepared to buy a car as soon as we arrived from overseas. It was great to have no surprises in price when we arrived, and Harvey was super responsive to our need to make the experience as efficient as possible since we had tired kids with us. Everyone we encountered at the dealership was professional and friendly. Thanks so much for the great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Harvey and our staff were able to provide you with such exceptional service. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Happy driving! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Awesome

Even though my first visit I wasn't buying a car Joey still stayed there and answered all of my questions. He is the only reason why I came back. I went to another dealership and told them I wasn't buying a car and they immediately ignored me but not Joey.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We are truly grateful for this awesome review! We are thrilled that Joey was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700

Great Experience

David, Bryan and Lesley at Checkered Flag Hyundai were AMAZING!! Not only were they beyond helpful but very personable and made the entire process stress free, relaxed and exciting! My husband and I were very impressed and left feeling like we made the best possible decision by leasing our new car through them. I will absolutely be referring all of our friends and family to Checkered Flag Hyundai.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback and referral. It is reassuring to know David, Bryan and Lesley provided you with a hassle-free and great shopping experience. I'm happy to know you feel confident in your decision to choose Checkered Flag Hyundai Volkswagen as your dealer. We look forward to working with you or anyone you might send our way in the future. Sincerely, Bryan Lane - General Manager - blane@checkeredflag.com; 757-490-1111 Ext. 4700