Reviews
Good people.
Good people.,good cars they don't pressure you on to something didn't want.All of them real peoples persons nice treatment nice prices.John,Joe,Dylan,Chris.The best dealership Smart Auto Sales,Thanks guyz!!!
Good people.
Good people.,good cars they don't pressure you on to something didn't want.All of them real peoples persons nice treatment nice prices.John,Joe,Dylan,Chris.The best dealership Smart Auto Sales,Thanks guyz!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I have bought 2 cars from here and they made an error my
I have bought 2 cars from here and they made an error my most recent purchase, or so I thought. They overcharged me 2000 + tax on the agreed advertised price. They admitted to it and try to make excuses on why they had to do that. Either way it is illegal to overcharge a price advertised in the the state of CT. I tried to work it out with them but was met with resistance and a bad attitude by Jake who clearly doesn't have any good customer service skills. At least Chris was still trying to make it seem legit but at the end of the day it is illegal and wrong. Now I will be seeking further action to rectify there swindling of extra money from the less fortunate.
I have bought 2 cars from here and they made an error my
I have bought 2 cars from here and they made an error my most recent purchase, or so I thought. They overcharged me 2000 + tax on the agreed advertised price. They admitted to it and try to make excuses on why they had to do that. Either way it is illegal to overcharge a price advertised in the the state of CT. I tried to work it out with them but was met with resistance and a bad attitude by Jake who clearly doesn't have any good customer service skills. At least Chris was still trying to make it seem legit but at the end of the day it is illegal and wrong. Now I will be seeking further action to rectify there swindling of extra money from the less fortunate.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Dylan was friendly and professional and upfront with
Dylan was friendly and professional and upfront with out-the-door pricing. My daughter's car died and was unfixable. We needed something affordable and quick. Dylan showed us a number of great cars and let us test drive everything we wanted. My daughter loves her choice. Dylan made it happen and was awesome to work with. And he made sure that everything was checked twice before we left with a new car. Thank you so much!
Dylan was friendly and professional and upfront with
Dylan was friendly and professional and upfront with out-the-door pricing. My daughter's car died and was unfixable. We needed something affordable and quick. Dylan showed us a number of great cars and let us test drive everything we wanted. My daughter loves her choice. Dylan made it happen and was awesome to work with. And he made sure that everything was checked twice before we left with a new car. Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Dylan for my Kia Optima on today.
Thanks Dylan for my Kia Optima on today. Thanks for making the car buying process simple and smart. Thanks again to all the wonderful employees at Smart Buy
Thanks Dylan for my Kia Optima on today.
Thanks Dylan for my Kia Optima on today. Thanks for making the car buying process simple and smart. Thanks again to all the wonderful employees at Smart Buy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
He sold us travel trailer that was “like new”.
He sold us travel trailer that was “like new”. It had so much damage by mice. Horrible. He took a mattress pad out of the loft and supposedly held it for us. We returned from Tulsa and he made plans to meet us. Never showed and put us off for over 3 hours. Got mad at us and told us our trade had been wrecked. It had not. Wouldn’t answer phone during those hours we waited. Run from this dealer.
He sold us travel trailer that was “like new”.
He sold us travel trailer that was “like new”. It had so much damage by mice. Horrible. He took a mattress pad out of the loft and supposedly held it for us. We returned from Tulsa and he made plans to meet us. Never showed and put us off for over 3 hours. Got mad at us and told us our trade had been wrecked. It had not. Wouldn’t answer phone during those hours we waited. Run from this dealer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Patrick was awesome
The experience was amazing. My husband and I walked around for a few and here came Patrick the amazing car salesmen with a wonderful approach my question to him was are you ready to sell a car. He made the experience easy. He helped us pick the car that fit right for our needs. he was friendly honest and most importantly he saved us money . I’d recommend you guys go check him out.
Patrick was awesome
The experience was amazing. My husband and I walked around for a few and here came Patrick the amazing car salesmen with a wonderful approach my question to him was are you ready to sell a car. He made the experience easy. He helped us pick the car that fit right for our needs. he was friendly honest and most importantly he saved us money . I’d recommend you guys go check him out.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DONT BUY HERE
These guys xxxxxxxx at this dealership. Definitely not professional whatsoever ever. Sold the car from underneath me was on the way to the dealership. I would recommend you going to a dealership that accepts the posit because you guys may have the same experience as me where the car gets sold on you. They are so bad they don't even deserve one star. Hope you guys heed the warning.
DONT BUY HERE
These guys xxxxxxxx at this dealership. Definitely not professional whatsoever ever. Sold the car from underneath me was on the way to the dealership. I would recommend you going to a dealership that accepts the posit because you guys may have the same experience as me where the car gets sold on you. They are so bad they don't even deserve one star. Hope you guys heed the warning.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Classy
Patrick is the MAN. Smart buy auto sales is lucky to have a colleague working with them. My daughter’s first official car purchase was exceptional. Patrick treated my daughter with such kindness and shared his knowledge and explained everything clearly. I’m one grateful mom to know that my daughter drove off their lot in her new car worry free. Thank you
Classy
Patrick is the MAN. Smart buy auto sales is lucky to have a colleague working with them. My daughter’s first official car purchase was exceptional. Patrick treated my daughter with such kindness and shared his knowledge and explained everything clearly. I’m one grateful mom to know that my daughter drove off their lot in her new car worry free. Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great service
Our experience was great! Patrick was awesome, funny, and very attentive to my daughters needs with her new car. She was driving her car out the same day!
Great service
Our experience was great! Patrick was awesome, funny, and very attentive to my daughters needs with her new car. She was driving her car out the same day!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Painless purchase
Lets face it buying a used car is possibly the WORST activity on this planet... But after weeks of looking and talking to some shady characters, I stumbled upon this group. Phil was direct and honest asked the right questions and really helped us stay within the parameters we set for our son's first car purchase. Jake explained all the financials so that as parents we understood everything and could further help our son understand this overwhelming process. My son will pick up his new to him car later this week!
Painless purchase
Lets face it buying a used car is possibly the WORST activity on this planet... But after weeks of looking and talking to some shady characters, I stumbled upon this group. Phil was direct and honest asked the right questions and really helped us stay within the parameters we set for our son's first car purchase. Jake explained all the financials so that as parents we understood everything and could further help our son understand this overwhelming process. My son will pick up his new to him car later this week!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase