Reviews
I bought a 2023 S5 and was assisted by Will.
I bought a 2023 S5 and was assisted by Will. Will was awesome and made my purchase very quick and smooth. Will and Jerry were very friendly and communicative and didn’t make me feel pressured to buy. Great team, great cars, highly recommend MB motors. Thank you Will for helping us and entertaining my daughter during the process with all the amine talk.
I bought a 2023 S5 and was assisted by Will.
I bought a 2023 S5 and was assisted by Will. Will was awesome and made my purchase very quick and smooth. Will and Jerry were very friendly and communicative and didn’t make me feel pressured to buy. Great team, great cars, highly recommend MB motors. Thank you Will for helping us and entertaining my daughter during the process with all the amine talk.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Had never purchased a vehicle remotely and all online
Had never purchased a vehicle remotely and all online before. Dave Irvine and the staff at MB Motors were responsive, friendly, patient and very helpful throughout the process. I had a lot of questions, probably annoyed them a bit with my online research but even when I asked crazy stuff Dave patiently informed me of the reality and without judgement:) thank you all for making this purchase as smooth as it was! I would recommend you to anybody in the market for a vehicle! Kevin in CA
Had never purchased a vehicle remotely and all online
Had never purchased a vehicle remotely and all online before. Dave Irvine and the staff at MB Motors were responsive, friendly, patient and very helpful throughout the process. I had a lot of questions, probably annoyed them a bit with my online research but even when I asked crazy stuff Dave patiently informed me of the reality and without judgement:) thank you all for making this purchase as smooth as it was! I would recommend you to anybody in the market for a vehicle! Kevin in CA
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Unprofessional and Dishonest Experience at MB Motors LLC
Unprofessional and Dishonest Experience at MB Motors LLC (Bellingham) I had a deeply frustrating experience with MB Motors LLC, specifically involving David and another employee named Emil. I scheduled a test drive for a 2015 Subaru Outback 2.5i Limited (VIN: 4S4BSALC9F3260382)—a silver, AWD vehicle with around 73,000 miles listed for $14,500. I drove over an hour on June 23, 2025, to see it in person. When I arrived, the staff couldn’t find the car in their system and initially told me it had likely been sold. After about 20 minutes of confusion, they realized the car was still available—but it was in the shop with a cracked bumper that was never disclosed or shown in the online listing photos. I was told I couldn’t test drive it because the paint “needed to set,” but they encouraged me to leave a $500 deposit to hold the vehicle. I agreed, despite all the red flags. The next day (June 24), David texted me that the car was ready. I replied that I could come pick it up on Thursday, and I also asked a simple question: “Would I be able to take the car to a mechanic in town for a pre-buy inspection?” That’s when communication completely broke down. David never responded. Instead, I received vague texts from an unfamiliar number, asking me to call a different number—with no mention of MB Motors or the vehicle. It felt like spam. I texted David again with my availability and still got no reply. When I finally called the number, I reached someone named Emil, who told me that because I asked about a pre-purchase inspection, they refunded my deposit and sold the car to someone else. I read my original message to Emil word-for-word and asked how that could justify canceling my sale. He called it a “miscommunication.” I told him I was shocked and disappointed at how unprofessionally the whole thing was handled—and he hung up on me without saying a word. Summary: Car: 2015 Subaru Outback 2.5i Limited VIN: 4S4BSALC9F3260382 Visit Date: June 23, 2025 Deposit Paid: $500 Outcome: Car sold to someone else after I asked about a pre-buy inspection Employees Involved: David (sales), Emil (unconfirmed role, phone contact) I now believe they didn’t want the car inspected because it may have had serious undisclosed issues, and they preferred to pass those off to an unsuspecting buyer. Their disorganized communication, refusal to engage, and lack of transparency raise serious red flags. Avoid MB Motors LLC if you expect honesty, professionalism, or even basic courtesy as a buyer. One of the worst dealership experiences I’ve ever had.
Unprofessional and Dishonest Experience at MB Motors LLC
Unprofessional and Dishonest Experience at MB Motors LLC (Bellingham) I had a deeply frustrating experience with MB Motors LLC, specifically involving David and another employee named Emil. I scheduled a test drive for a 2015 Subaru Outback 2.5i Limited (VIN: 4S4BSALC9F3260382)—a silver, AWD vehicle with around 73,000 miles listed for $14,500. I drove over an hour on June 23, 2025, to see it in person. When I arrived, the staff couldn’t find the car in their system and initially told me it had likely been sold. After about 20 minutes of confusion, they realized the car was still available—but it was in the shop with a cracked bumper that was never disclosed or shown in the online listing photos. I was told I couldn’t test drive it because the paint “needed to set,” but they encouraged me to leave a $500 deposit to hold the vehicle. I agreed, despite all the red flags. The next day (June 24), David texted me that the car was ready. I replied that I could come pick it up on Thursday, and I also asked a simple question: “Would I be able to take the car to a mechanic in town for a pre-buy inspection?” That’s when communication completely broke down. David never responded. Instead, I received vague texts from an unfamiliar number, asking me to call a different number—with no mention of MB Motors or the vehicle. It felt like spam. I texted David again with my availability and still got no reply. When I finally called the number, I reached someone named Emil, who told me that because I asked about a pre-purchase inspection, they refunded my deposit and sold the car to someone else. I read my original message to Emil word-for-word and asked how that could justify canceling my sale. He called it a “miscommunication.” I told him I was shocked and disappointed at how unprofessionally the whole thing was handled—and he hung up on me without saying a word. Summary: Car: 2015 Subaru Outback 2.5i Limited VIN: 4S4BSALC9F3260382 Visit Date: June 23, 2025 Deposit Paid: $500 Outcome: Car sold to someone else after I asked about a pre-buy inspection Employees Involved: David (sales), Emil (unconfirmed role, phone contact) I now believe they didn’t want the car inspected because it may have had serious undisclosed issues, and they preferred to pass those off to an unsuspecting buyer. Their disorganized communication, refusal to engage, and lack of transparency raise serious red flags. Avoid MB Motors LLC if you expect honesty, professionalism, or even basic courtesy as a buyer. One of the worst dealership experiences I’ve ever had.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Tanner, I'm truly sorry to hear about your disappointing experience with us, and I understand how frustrating it must have been to deal with the confusion and lack of communication regarding the vehicle. Your feedback is invaluable, and we take these matters seriously as we strive to improve our services. To clarify few points you have mentioned, doing a pre-purchase inspection is always recommended by our team when client request it. In your case today, the inspection request came in after the fact you placed the hold. Please note our policy for placing hold is valid unless client wants to do pre-purchase inspection, as other clients would be willing to buy the car the way it is and therefore we can’t just hold the vehicle for you and that’s why we would have not collected a hold from your end. When you advised David that you would like to do an inspection on it automatically the car is no longer on hold for you, as we had other client who was ready to just buy it. Keep in mind all our cars are available to be inspected by any shop in our area of the choice of our clients. I can understand how you would jump into that conclusion, is trying to hide something about the car, however that is never ever the case. We took the car on trade and had small damage to the bumper that yet to be addressed and fixed. I totally understand your frustration when you find a car you really like and get sold before you get a chance. I hope this help clarify the confusion and we will ensure to improve our communications in the future. The Team at MB Motors.
Thank you Dave for helping my daughter and I find the car
Thank you Dave for helping my daughter and I find the car right for her and making the experience quick and painless 😂
Thank you Dave for helping my daughter and I find the car
Thank you Dave for helping my daughter and I find the car right for her and making the experience quick and painless 😂
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David sold me this amazing truck I have been looking at
David sold me this amazing truck I have been looking at online! He came right out and helped. Absolutely amazing job and helping me and so friendly! Would definitely recommend him for anyone looking for a car!
David sold me this amazing truck I have been looking at
David sold me this amazing truck I have been looking at online! He came right out and helped. Absolutely amazing job and helping me and so friendly! Would definitely recommend him for anyone looking for a car!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David took extra care to ensure that we got a vehicle
David took extra care to ensure that we got a vehicle that was suitable for someone with disabilities. Now, we have a safe vehicle and can worry less. Thanks David!
David took extra care to ensure that we got a vehicle
David took extra care to ensure that we got a vehicle that was suitable for someone with disabilities. Now, we have a safe vehicle and can worry less. Thanks David!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a truck from David Irvine.
Bought a truck from David Irvine. David was super helpful and wasn’t pushy at all helped me make sure I was getting a good deal and get part of the air conditioning/ heater fixed on the truck. Would definitely recommend seeing him for your next car purchase!
Bought a truck from David Irvine.
Bought a truck from David Irvine. David was super helpful and wasn’t pushy at all helped me make sure I was getting a good deal and get part of the air conditioning/ heater fixed on the truck. Would definitely recommend seeing him for your next car purchase!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’m not going to speak for everyone at the dealership
I’m not going to speak for everyone at the dealership but, my helper was extraordinary. His name is Nadim. The man went above and beyond to ensure that everything go smooth. From buying to shipping the vehicle there was no hiccups. I definitely would recommend my guy to everyone. way to go..
I’m not going to speak for everyone at the dealership
I’m not going to speak for everyone at the dealership but, my helper was extraordinary. His name is Nadim. The man went above and beyond to ensure that everything go smooth. From buying to shipping the vehicle there was no hiccups. I definitely would recommend my guy to everyone. way to go..
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had a great experience with excellent customer service
I had a great experience with excellent customer service from Mb Motors. As an out-of-state buyer, Mb Motors worked with me to send extra videos of the vehicle I was interested in, reserved the vehicle so that I could fly in to take a test drive and stayed past closing time to complete the transaction. George and the staff at Mb Motors were easy to deal with and not pushy at all. We will definitely come back to Mb Motors when we are looking for our next vehicle.
I had a great experience with excellent customer service
I had a great experience with excellent customer service from Mb Motors. As an out-of-state buyer, Mb Motors worked with me to send extra videos of the vehicle I was interested in, reserved the vehicle so that I could fly in to take a test drive and stayed past closing time to complete the transaction. George and the staff at Mb Motors were easy to deal with and not pushy at all. We will definitely come back to Mb Motors when we are looking for our next vehicle.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words! We're thrilled you had a positive experience with Mb Motors. We appreciate your business and look forward to serving you again in the future. The Team at MB Motors.
Was shopping around for a new truck and Emil helped me on
Was shopping around for a new truck and Emil helped me on purchasing one! My experience was great. Everyone was kind and helpful and Emil made the process super fast and easy !
Was shopping around for a new truck and Emil helped me on
Was shopping around for a new truck and Emil helped me on purchasing one! My experience was great. Everyone was kind and helpful and Emil made the process super fast and easy !
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind words! We're glad Emil made your truck buying experience smooth. The Team at MB Motors.
