Westgate Dodge Ram of Wake Forest

This auto dealer will be deceptive in the communication to you. We bought an older truck for our son and though it passed "NC emissions test", we have had to spend over $2k in repairs and we are still finding problems that were not disclosed until under we went completely under the hood. This car has more rust and mechanical problems, than stated and the warranty is a complete joke, that they try to offer. Please do your due diligence as there are plenty of trust worthy people working in the industry before giving this dealer any money.

Awful dealership- will lie to sell a car. Go anywhere else before doing business here. And that pre owned Dodge certified label is a load of bull! Car was not even able to pass inspection due to exhaust .

Very friendly knowledgeable sales staff. No pressure, open with all sales cost. Highly recommend for buying used car

we have never actually talked......i got a lot of messages and some missed calls but after repeated calls back to them i never had anyone pick up the phone. the texts and emails i got were all positive in nature and the car price certainly was great but unfortunately i never got to deal with anyone 1 on 1

Jesse White caused the dealership to lose a sale. Replace this guy. Complete jerk. Played games. High Pressure. I found an equivalent car for a bit cheaper and bought it from another dealer on the spot. I was warned about buying from Westgate and, after meeting Jesse, I now know why.

My experience was terrible tried financing to no avail now I’m still without a stupid car and paid 100 bucks for the taxi. Don’t buy from them period! Not recommended.

DO NOT TRUST THE SERVICE DEPARTMENT!! Recently took my car in for it's first service which was to include an Oil and filter change as well as tire rotation. This service is free provided by Westgate. They were supposed to check the radar sensor as well because I've had trouble with cruise control thats related to that particular sensor. They had the car for 3 days and said they had completed the oil change and Tire rotation, but had not checked the sensor yet. After 3 and a half days, I picked up the car because I couldn't leave with them any longer. When I got home, I noticed that they had NOT rotated the tires. So, I checked the oil and they had not changed the oil either as it was DARK Brown in color. I called the service manager twice and left messages each time, but did not receive a return call. I did however get in touch with the Sales Manager and told him about my complaint. He offered to have the service manager call me but I declined because I was not about to take my car back there again....EVER! This was my first and LAST dealing with Westgate Dodge! Fortunately for me, the lack of service was free. But, had I paid for that service it would have cost me $184.67. I have the invoice to prove it. All I can say is Buyer beware with Westgate Dodge of Wake Forest!

Finance department will buckle and dime you even after you agree to terms that will help you out. Don’t talk to Jesse White he will hang up in your face.

Worst service department ever. Had excellent service department as Chris Leith but under Westgate's management that went off a cliff

On Wednesday December 27th,2023 I contacted this dealership about an email they sent me in regard to purchasing my 2020 Dodge Durango GT Plus from me because they claim they have customers looking for that same year make, and model and they don't have it in stock. So, I contacted Jesse and explained to him that I received an inquiry about you all wanting to buy my vehicle from me and so I scheduled an appointment to go down there on the same day and when I got there, I told them what I was there for and then one of the sales guys said that he was going to be helping me. So, I went into his office, and we were looking at Durango's that they had on the lot because I expressed that I want another Durango but I wanted an SRT so after that they asked me for my payoff on my current Durango and I gave it to them and then they come back and tell me that they can only offer me 26K when my trade in value is 31.5K. So then because they didn't have any SRT's Jesse comes in the office and offers to put me into a RT which I did not want, and he said if I got the RT then he would give me 31K trade in value to help his guy hit his monthly goal and get me a great deal. How is that a great deal when you all are xxxxing people over on their trade in values because you all are hurting and not making any sales and then when you reach out to customers that have the vehicle a customer is looking for you all rip them off on their trade in value so you all can turn around and sell it for way more and make a profit. So, I strongly encourage anybody not to go to this dealership to purchase a car or trade in their current vehicle for a new vehicle because the way they are getting over on people is not right. I will never go back to this dealership and honestly, I hope this dealership goes the xxxx out of business because they are full of xxxx.