Reviews
Terrible
These guys are out of control. Marking up a $29,500 Civic Si by $15,500! Stay away from this place, they are just trying to take advantage of people.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Very rude and pushy salespeople
The salesman didn't make an attempt to be friendly at all and was just trying to push a deal throughout the entire test drive asking me overly personal questions about my income and credit score. The worst part was when I told him I came in with the intent of only doing a test drive and not purchasing he said "there must be something you didn't like about the car" No! I just wasn't ready to buy that night. Then he brought in his manager who tried to push the same scheme and persuade me to buy a below average car. Really thought people were better than this. Plus they have a $2500 hidden fee for a chemical treatment that does nothing and is a complete scam.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
The best sales manager ever 2022 Freddy Navarro.
The best sales manager ever 2022 Freddy Navarro. I came in with my wife for a window shop but this guy made everything turns around to buy our favorite Honda from them. Needs a thumbs up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very good experience
I bought a car from Gersom Jimenez. I recommend working with him. He was very patient with me. He answered all my questions and concerns. After purchasing the car he told me to call him if I have any questions. He called me a week later to see if everything was fine. Thank you so much for all your assistance.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
RICK, and, AJ are great sales persons all always welling
RICK, and, AJ are great sales persons all always welling to help and answering cuestions
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey there, thanks a bunch for your kind words. It's reviews like this that make us at North City Honda excited to come into work every day.
I had an OUTSTANDING experience at North City Honda.
I had an OUTSTANDING experience at North City Honda. Sales consultant, FREDDY, was amazing in every way. From the very start, he demonstrated professionalism, knowledge, excellent communication, and genuine interest in me as a valued customer. Those fine qualities continued throughout the leasing experience creating an environment conducive to productive exchange. If you can, find Freddy! He will make sure you have the best experience from when you walk in the door to when he thoroughly reviews all aspects of the car and sends you on your way feeling positive and forever in good hands. Just as impressive was sales manager, ARTHUR, who went above and beyond to get me the car and deal that put a smile on my face. His exemplary efforts and ability to make things happen were impressive and very appreciated. I can never thank him and Freddy enough for what they did for me. Finally, my experience with LUIS, the financial advisor, made certain to review all the financial paperwork and answer any and all questions I had. I appreciated him taking time to do so as well as explaining each document before I signed. Not only were they extremely competent in their respective roles, but also thoughtful, friendly, and welcoming. I would highly recommend North City Honda, especially the individuals whom I mentioned above. I have high standards in regard to how people work together. I promise you will have a great experience and feel like a valued customer. When my lease is up in three years, my intention is to return to North City Honda. A special shout out to JAMES who remembered me from three years prior when I leased a car. Thank you North City Honda!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey there, our team appreciates your kind words, and are so glad to hear that your experience at North City Honda met your expectations. We truly care for our clients and are delighted to know that our dedication shows. Take care, and thank you again for the review.
Go elsewhere
After verbal agreement the manager jacked price $6K over MSRP. Stay away from this place. I would never do business there. Read the other reviews posted.
- Customer service —
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
They will try and take advantage of you
They are not trying to give you a good deal, lots of add ons to the price. They are not honest and straightforward. I haggled $7,000 of the price and still felt like I wasn’t getting a good deal and didn’t even want to buy from them at that point. They will guilt you into not buying from them but don’t give in to their tactics.
- Customer service 3.0
- Buying process 1.0
- Quality of repair 3.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I recently bought a CR-V from Antonio and I had a great
I recently bought a CR-V from Antonio and I had a great experience , he was very knowledgeable and kind . Would highly recommend him 10/10
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey There! Thank you for taking the time to share your detailed feedback! We are thrilled to hear that you have nothing but amazing things to say about our team at North City Honda and what we offer.
I highly recommend this dealership.
I highly recommend this dealership. Bought a car and they made it very easy and pleasant. Eddy was great and the managers were pleasant to deal with. Great team ...... Cudos to everyone at North City Honda
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hey there! Thank you for your kind comments about our staff here at North City Honda. We truly are committed to ensuring the satisfaction of our clients and are happy that you had a positive experience. Thank you for the feedback; have a wonderful day.