Reviews
Write a reviewGood experience
We bought a used Subaru Forester and worked with Marshall. The car was older but a good price. Marshall was helpful and very straight down the line. In my view, he seemed honest in all the dealings we had and he was fair. So far, the car has performed well and not been any trouble. I would be glad to recommend Marshall. Do your homework, be familiar with the market and prices, and know what to look for. You cannot expect an older used car to be perfect but in my experience Marshall was honest and we got a fair deal.
Good experience
We bought a used Subaru Forester and worked with Marshall. The car was older but a good price. Marshall was helpful and very straight down the line. In my view, he seemed honest in all the dealings we had and he was fair. So far, the car has performed well and not been any trouble. I would be glad to recommend Marshall. Do your homework, be familiar with the market and prices, and know what to look for. You cannot expect an older used car to be perfect but in my experience Marshall was honest and we got a fair deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Beware, they don't tell all
Update on my review: All totaled so far my repairs after the sale is $1525.00 for the rack and pinoin, $400.00 for the intermediate shaft, broken shackle which they say has been broken for a long time, and you need to replace them in pairs is costing me $1232.67.and the front seal on the engine which again they say has been leaking for a long time is another $1,500.00 to fix. So I will not be recommending them.
Beware, they don't tell all
Update on my review: All totaled so far my repairs after the sale is $1525.00 for the rack and pinoin, $400.00 for the intermediate shaft, broken shackle which they say has been broken for a long time, and you need to replace them in pairs is costing me $1232.67.and the front seal on the engine which again they say has been leaking for a long time is another $1,500.00 to fix. So I will not be recommending them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great help
Great after the sale service. Marshall does everything possible to help with any problem I might have. From showing me how to set my clock to a strange noise I heard. Good job and GREAT guy.
Great help
Great after the sale service. Marshall does everything possible to help with any problem I might have. From showing me how to set my clock to a strange noise I heard. Good job and GREAT guy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Big Mistake
Took less that 2 months for my car to become a xxx on wheels. Boy did Marshall see a sucker when I walked in. Sorry the day I walked in.
Big Mistake
Took less that 2 months for my car to become a xxx on wheels. Boy did Marshall see a sucker when I walked in. Sorry the day I walked in.
- Customer service 2.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
car sales man?
I dont know if this was really a good thing in disguise maybe? But my husband and I have bad to fair credit. So we heard about this salinausedcars dealership and thought we would just look online. Well if course we found a vehicle and we called to ask about it. The gentleman seemed Very excited to handle our purchasing a car there. We let him know we had a down payment and all our info. He ran the credit and said he would call back. He called the next day and said he could get us into something. He told us how high the financing would be and agreed it was out of this world. And said he "guessed" he would be able to find something if we wanted to come down and test drive one. However, we decided to go elsewhere due to his overly happy to help excited ( NOT) attitude! It shocked me he really seemed either annoyed at helping us or bored to tears.
car sales man?
I dont know if this was really a good thing in disguise maybe? But my husband and I have bad to fair credit. So we heard about this salinausedcars dealership and thought we would just look online. Well if course we found a vehicle and we called to ask about it. The gentleman seemed Very excited to handle our purchasing a car there. We let him know we had a down payment and all our info. He ran the credit and said he would call back. He called the next day and said he could get us into something. He told us how high the financing would be and agreed it was out of this world. And said he "guessed" he would be able to find something if we wanted to come down and test drive one. However, we decided to go elsewhere due to his overly happy to help excited ( NOT) attitude! It shocked me he really seemed either annoyed at helping us or bored to tears.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase