Empire Ford Inc.

Purchased a nissan a few months ago from tioni and one of the best experiences i’ve encountered. from the process to the vehicle no complaints! thanks guys!!

purchased not 1 but 2 vehicles from the young lady… 1 truck and another for my wife… thank you roberto and t.. if anybody is looking for a vehicle.. empire ford is where to buy..

Ray Howard was a wonderful sales representative. We traded our 2024 Volkswagen TAOS for a 2025 Ford Escape, 4162 miles with a listing price of $40,985.00. The Volkswagen listing price was $19,500.00. We love our new car. Ray also showed us the rear yard with all the new 2025 Fords and trade-ins. It was incredible. We originally was looking for 2025 Ford Escape, but he showed the used car that had was much more electric controls. We scheduled the car to go back on Monday, 27th for our rain guards, Owners Manual and Maintenance Schedule. We will also get an Inspection Sticker. Ray Howard did a fantastic job of listing everything our new car offered. OS

Fast and easy! Great deal! Couldn’t be any happier to have gone in and get it all done!

Empire Ford has a very knowledgeable and courteous sales staff and excellent new and used vehicle inventory.

Maybe???? I would recommend this dealership.I have very mixed feelings about it, as you can read in my review. On the late evening of September 29, 2025, I met with Mr. Kevin Pereira, Empire Ford of Fall River's sales manager. The meeting was to decide whether to purchase or lease a 2025 Ford Mustang Mach E electric SUV . We agreed on a $58,840 price for the car. In trying to make the decision, I offered my $25,000 Acura as trade in and an additional $20,000 in cash, with the rest of the purchase, taxes, dealer prep, and other costs to be financed over 3 years. Mister Pereira quoted a seven percent financing interest rate for the 3 year term. That rate made the monthly financing payments too expensive for me. For that reason I decided to lease the car rather than purchase. Reading up on Ford interest rates when I got home, I discovered that the interest rate I had been told was not true. The rate was actually 0% interest for the Ford Mustang Mach E., not 7 %. Leasing would cost me about $15,000 more to buy the car at the end of the lease than it would have if I bought it right then as I offered to do. The next day I asked that the least be cancelled. I was refused. Despite my assumption that that Mr. Pereira's information was true, and making my decision based on it, he said the lease had already been signed and he could do nothing to reverse it. Mr. Pereira also stated that he did not know that Ford was offering 0% interest on the Mustang Mach E rather than 7% . Did not know? Is it not the responsibility of Empire Ford’s General Manager Bryce Sewell to make sure that all of his staff know the relevant interest rates for their vehicles so that they can offer their customers the best choices. I know Empire Ford staff worked hard to get me a good lease. But I would have preferred to buy. I am disheartened that the wrong information cost me the opportunity to save thousands of dollars. I would hope that in the future Empire Fords sale’s policy is not caveat emptor, or to loosely paraphrase, not inform the buyer of significant factors in the decision making process.

Large selection. Organized and clean facility with a non aggressive sales staff. Would buy from again.

Chris, Chris and Roberto were totally awesome in getting us into a brand new used vehicle!!! Flippin’ awesome work guys!! Thanks a lot and we will be seeing you guys soon for an oil change!!

I just wanted to share my exceptional experience with Empire Ford Inc. The truck I purchased looked even better in person than it did in the photos! I really appreciated Bryce's transparency and his forthcoming nature during our initial call. Additionally, Rob was incredibly patient as I traveled to the dealership, despite the personal delays I encountered along the way. Thanks again for the wonderful service! Best regards, Vernon Bostic

I can not thank the Empire Ford service team enough, they are a wonderful team! After a horrible experience at another dealership which I will not name but is located in Cranston. Empire Ford got my family a service appointment quickly, diagnosed the issue same day and ensured my family was safe while using our vehicle. They earned a customer for life today! Thank you again Empire team!