Reviews
I just want to let everyone that is going here to
I just want to let everyone that is going here to purchase a used car just be very careful because even though the car is not on Carfax somehow I got a vehicle that has damaged the 2023 Chevrolet Blazer someone had done some poor work supposedly someone did they're telling me it wasn't them they try fixing it but still not up to standards and what's bad about it that you're already signed papers and everything so just be aware make sure you look at the car up and down because they have to send it out to New Braunfels to do any kind of work on it and try to get a hold of customer service they're owned by Sonic automotive and it's very hard to get ahold of everyone it all goes through a third party this is ridiculous but real quick to take your down payment and do a trade in but when you try contacting them it's a very hard to get in contact with anyone there at the office location on 1604 and I-10 I regret buying a car there don't do the same it was funny that they add a $599 paint stain upholstery which is a scam automatic add it you cannot take it off it should be your choice if you want that or not for a warranty protection paint and interior it's ridiculous that they can't take it off and the other thing they charged almost $4,000 for a warranty and when I purchase my vehicle it doesn't even have a front license plate I had to purchase it on the side from the dealer wants to charge me $100 to install my license plate bracket that's ridiculous they know here in Texas you have to have a front license plate why should that be my fault why should i pay out of pocket I think and paid enough for everything I will be calling customer service this morning hacker I would see that it was a small dealer but eco park san antonio tx see if they try to make this right be aware anyone looking to buy a car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, Please reach out to our customer service team. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback.
I purchased a 2023 Alfa Romeo Giulia from EchoPark San
I purchased a 2023 Alfa Romeo Giulia from EchoPark San Antonio on 2/28/2025, expecting a quality vehicle. Less than two weeks later, the front bumper started detaching, revealing it had been fraudulently “repaired” with super glue before the sale—undisclosed prior damage that was clearly concealed. When I reported the issue, EchoPark refused to take responsibility, denying any knowledge of the fraudulent repair. This is a clear violation of the Texas Deceptive Trade Practices Act (DTPA) and an unethical business practice. ⚠️ BUYERS BEWARE! If you value honesty and integrity, take your business elsewhere. I will update this review if EchoPark resolves this issue, but for now, I strongly warn against purchasing from them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, I'm aware that we are working on this issue for you, if you still need assistance you can reach us at 210-951-3815
Eco Park salesman Ivan was great.
Eco Park salesman Ivan was great. Professional and efficient, always available to answer any questions and give good advice about the cars I was interested. Ivan and his manager were able to work me a sweet deal that work for both of us. Excellent experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear we delivered such a great experience. Please call if there's anything further we can do for you, we are happy to help!
Christopher C helped me with my purchase and provided
Christopher C helped me with my purchase and provided excellent service. I was told this dealership was registered with the IRS but it was not. Really wish I could recommend this place to anyone considering buying a used vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My first time buying a car and Jimmy was more than
My first time buying a car and Jimmy was more than helpful when assisting us during our visit.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, you really made our day! We always love to receive a positive review of the care we provided and appreciate you taking the time to rate us!
Jhonny B He is really helpful all off our questions he
Jhonny B He is really helpful all off our questions he answered right and help us to think some other options one of the best salesmen and highly recommend
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive San Antonio they made your day. Please let us know if there's anything further we can do for you, we are happy to help!
Jimmy is great to work with.
Jimmy is great to work with. He’s very professional and made our auto buying experience smooth and easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This review will make existing guests feel good and new guests see what they can expect from our process here at EchoPark San Antonio.
Professional staff.
Professional staff. Clean showroom. Benny and Terrell did an excellent job showing my son and I some vehicles. Very efficient purchasing process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive San Antonio they made your day. Please let us know if there's anything further we can do for you, we are happy to help!
Excellent.
Excellent. Calm and professional. I am very happy he took care of me with such professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind words! We’re glad you’re happy with our guest experience and we hope you have a great day.
Great salesman!
Great salesman! Great and quick service. No haggle, no stress. Great prices for solid vehicles
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! Your review is proof that our guests leave happier. We can’t wait to tell the team at EchoPark Automotive San Antonio they made your day.