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EchoPark Automotive San Antonio - Outlet

(343 reviews)
Visit EchoPark Automotive San Antonio - Outlet
Sales hours: 8:30am to 9:00pm
View all hours
Sales
Monday 8:30am–9:00pm
Tuesday 8:30am–9:00pm
Wednesday 8:30am–9:00pm
Thursday 8:30am–9:00pm
Friday 8:30am–9:00pm
Saturday 8:30am–8:00pm
Sunday 10:00am–6:00pm
2025 consumer dealer award
View 4 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(866) 393-6653 (866) 393-6653

Reviews

(343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive San Antonio - Outlet from DealerRater.

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Visago Garcia was our sales representative and was

Visago Garcia was our sales representative and was extremely helpful on getting us into our new family vehicle. Love the service and the patience. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, you really made our day! We always love to receive a positive review of the care we provided and appreciate you taking the time to rate us!

Very courteous salesman Jimmy P front desk girls were

Very courteous salesman Jimmy P front desk girls were also very helpful and courteous the place and bathroom was clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. Happiness is what we do, and if there’s anything else you need, let us know.

I have bought many vehicles many different dealerships

I have bought many vehicles many different dealerships and echo park San Antonio is the best, fastest and easiest place to get a car or truck of your choice with no Aggressive Tactics or aggressive sales team I highly recommend this place please get with my boy Johnny P and Jess they will take care of you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

This review will make existing guests feel good and new guests see what they can expect from our process here at EchoPark San Antonio.

Love working with “johnny” best salesman really cared for

Love working with “johnny” best salesman really cared for my needs second time buying here, my to go dealer!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear we delivered such a great experience. Please call if there's anything further we can do for you, we are happy to help!

Johnny was very helpful , got us in and out right away.

Johnny was very helpful , got us in and out right away. Listened to what we wanted and made the process so easy and fast. Definitely recommend him for your next purchase

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Your satisfaction is our top priority and we are happy that we were able to provide it. If you have any further questions, please give us a call. We're always happy to help!

Awesome guy, got me approved for a 2023 Altima at 19

Awesome guy, got me approved for a 2023 Altima at 19 years old. I worked hard but he worked harder to get me approved for my own car. Great taste in fishing also! Request Johnny P, I’ll definitely come see him again in 8 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re really feeling the love right now. Thank you so much for leaving this wonderful review.

I went to Echopark today to purchase a Chevy Bolt 2020

I went to Echopark today to purchase a Chevy Bolt 2020 that was listed online. I did not buy the car because I learned that the dealer is still Not registered with the IRS for the Clean Used Vehicle Credit. From what I read online this is a simple, straightforward, fast online registration for dealers. Therefore, they are unable to fill out the one page IRS form 8936 required for me to get the 4k rebate on my federal taxes. Echopark has very competitive prices on their vehicle, but I am able to get a better deal on the same car at a regular dealer that is registered with the IRS after the rebate. I just googled Reddit and learned that several other EV customers that wanted to buy from Echopark had the same impediment. Echopark is a good concept, their locations are very nice convenient, and the salespeople's non pressure culture is fabulous, but as a business it has no future if unable to keep up with simple processes that will save $$ to their customer and generate many more sales . Leadership needs to notice of this and get on top of this small issue soon. I will wait a few months to see if this issue is finally resolved and accordingly revise this review and maybe purchase a used ev.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

I went to Echopark today to purchase a Chevy Bolt 2020 that was listed online. I did not buy the car because I learned that the dealer is still Not registered with the IRS for the Clean Used Vehicle Credit. From what I read online this is a simple, straightforward, fast online registration for dealers. Therefore, they are unable to fill out the one page IRS form 8936 required for me to get the 4k rebate on my federal taxes. Echopark has very competitive prices on their vehicle, but I am able to get a better deal on the same car at a regular dealer that is registered with the IRS after the rebate. I just googled Reddit and learned that several other EV customers that wanted to buy from Echopark had the same impediment. Echopark is a good concept, their locations are very nice convenient, and the salespeople's non pressure culture is fabulous, but as a business it has no future if unable to keep up with simple processes that will save $$ to their customer and generate many more sales . Leadership needs to notice of this and get on top of this small issue soon. I will wait a few months to see if this issue is finally resolved and accordingly revise this review.

Jimmy P assisted us in buying a vehicle for our son.

Jimmy P assisted us in buying a vehicle for our son. He made the process very easy and stress free. We have never been in and out in such a quick manner. His professionalism and knowledge exceeded 5 stars. We will recommend him and EchoPark (because of Jimmy) to all our family and friends! Jimmy P exudes an all-star employee and we will plan to work with him again in the future! EchoPark hired a great employee!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you! Your review proves that our guests leave happier. We can’t wait to tell the team at San Antonio that they made your day.

Amazing experience start to finish, thank you so much for

Amazing experience start to finish, thank you so much for helping us find the perfect ride!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This review will make existing guests feel good and new guests see what they can expect from our process here at EchoPark San Antonio.

Johnny P was really helpful and informative and made the

Johnny P was really helpful and informative and made the buying process very straightforward and easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words. Happiness is what we do, and if there’s anything else you need, let us know.