Reviews
Write a reviewDo You Want To Feel The Joy?
Do you want the most satisfying and fulfilling car buying experience? Do you want the fastest, most quality service? So did I. That's why I choose Cochran Nissan of Monroeville. That's why I buy with Ralph Nelson. It's been a superlative experience. Even better than 5 years ago, when I bought my first Versa. This time, I got top dollar plus for my trade. I received maximum attention and effort to find my new upgraded Versa! No problems, no hassles, full happiness. Ask for Mr. Nelson, you can share my joy! Happy Holidays!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind words and continued loyalty, Mr. Bozik! It's our pleasure to create the smoothest buying experience possible for you. We look forward to exceeding your expectations even more in the future.
Cochran lives-up to it's logo reputation-as #1.
Staff very Professional, Competent, and Personable. Assistance with purchasing my New Nissan Kicks was outstanding!! Also very pleased with the Dealership Amenities included with a Cochran vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent car buying experience.
I have nothing but positive things to say with my recent new vehicle purchase. The salesman, Hosea was extremely attentive to our needs and very knowledgeable about any vehicle that we inquired about. Highly recommend this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your kind words! It's our pleasure to make sure that you are completely satisfied when leaving your showroom. We look forward to seeing you on the road!
Great Experience! Excellent Salesman.
If you are looking for a new car don't hesitate to call Stan Grandy at #1 Cochran in Monroeville. He answered all my question quickly and professionally and gave us a great deal on our new SUV. My experience was fabulous and I would highly recommend him to anyone shopping for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your kind feedback, Scott. Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing you on the road.
I want to thank Chris Rachel and Thomas McNeese for the...
I want to thank Chris Rachel and Thomas McNeese for the exceptional service I received on my company pickup truck on 9/22-21. They took me in last minute toward the end of the day serviced my truck. And sent me on my way. It was a very good experience these are two good people and that's what makes the world go round thank you guys you have my business.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for your kind words. We're happy to get your company truck in and out so your workday can continue as smoothly as possible. We look forward to working with you again in the future!
Worst Service and most unprofessional place I have ever...
Worst Service and most unprofessional place I have ever in my 45 years of life dealt with!!!!!!!!!!!!!!!!!!!!!!!!!!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a review. Very sorry your experience wasn’t what you’d hoped. We would be happy to look into this for you. If you could provide more details to feedback@cochran.com, a member of our Customer Care team will reach out to discuss a solution.
This was my first time buying a car and my salesman Jamie...
This was my first time buying a car and my salesman Jamie helped me out immensely! There was so much I didn’t know about the financing process and Jamie was very helpful, knowledgeable, and kind throughout the whole process. We were able to find a great deal on a Nissan Sentra that was within my college student budget and I am extremely satisfied with my new car. I can not thank Jamie enough for how easy and stress-free he made my first time buying a car. Everyone at the dealership was very pleasant to work with and I would definitely do business with them again in the future!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled to get this kind of feedback. Thank you for allowing us to make your first car purchase a positive one. Enjoy your new Sentra!
I just bought my Nissan Rogue yesterday in Monroeville....
I just bought my Nissan Rogue yesterday in Monroeville. Hosea Brassell is professional and proficient at what he does. Not only did he make the entire process run smoothly but he also gave me the comfort in knowing I was in a trustworthy environment. I will be going back to Hosea when the time comes for me to purchase another vehicle. I highly recommend cochran especially for first time car buyers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind feedback, Carrie! Thank you for giving us the opportunity to assist in your search for the right vehicle. We look forward to seeing you on the road.
Excellent experience
Working with Rob Smola was such a great experience. He was very professional, accommodating, and knowledgeable. I felt like I was buying a car from a friend not a high pressure salesman.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad to learn your experience was a positive one, Julianne. It's our pleasure to help you find the right vehicle. We look forward to seeing you on the road.
Stan was great
Overall a great experience. Thanks again Stan for coming to my home on your day off…I would definitely recommend to friends and family when buying a vehicle
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the kind words, Matt. We are happy to exceed your car-buying expectations. Enjoy the new ride!