Reviews
Fast efficient and very nice to do business with.
Fast efficient and very nice to do business with. Professional costumer service very clean dealership
Fast efficient and very nice to do business with.
Fast efficient and very nice to do business with. Professional costumer service very clean dealership
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I had a major breakdown at 36,000 miles where the
I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty.
I had a major breakdown at 36,000 miles where the
I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Horrible service department, untrustworthy used car
Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys
Horrible service department, untrustworthy used car
Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys
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- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We appreciate your concerns regarding our service department and your experience with Bettenhausen Certified Used Car Mega Store. We take such matters seriously and are committed to transparency and quality. We encourage you to reach out to us directly so we can discuss your experience in more detail and work towards a resolution. Your feedback is important to us, and we want to ensure all our customers have a positive experience. The Bettenhausen Certified Pre-Owned Megastore Team
Sam was a delight to deal with from start to finish.
Sam was a delight to deal with from start to finish. I know this is crazy to say about a salesperson but he was honest and I actually trusted him. He delivered above and beyond our expectations. Your service department (Jessica) was also very helpful. My car was cleaned and polished, I didn't get the name of who cleaned/polished it but it looked brand new! Great job! Everything that was promised was delivered to me in a prompt time frame. I would recommend Sam and your dealership to all. You all made buying a car a delight rather than a hassle. If I could give more stars I would. THANKS!
Sam was a delight to deal with from start to finish.
Sam was a delight to deal with from start to finish. I know this is crazy to say about a salesperson but he was honest and I actually trusted him. He delivered above and beyond our expectations. Your service department (Jessica) was also very helpful. My car was cleaned and polished, I didn't get the name of who cleaned/polished it but it looked brand new! Great job! Everything that was promised was delivered to me in a prompt time frame. I would recommend Sam and your dealership to all. You all made buying a car a delight rather than a hassle. If I could give more stars I would. THANKS!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with Sam and our service department, especially Jessica. It’s fantastic to know that everything exceeded your expectations, including the cleaning and polishing of your car. We truly appreciate your kind words and recommendations. Bettenhausen Certified Used Car Mega Store is here for you anytime, and we look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team
Bought two cars from Bettenhausen.
Bought two cars from Bettenhausen. A Jeep and a Town & Country in the same year. Absolutely the worst decision. They are great at selling warranties but the service department does everything they can to not honor them. Management couldn’t care less. Made a complaint with Chrysler and they told me not to use Bettenhausen specifically. Hope this helps the next family.
Bought two cars from Bettenhausen.
Bought two cars from Bettenhausen. A Jeep and a Town & Country in the same year. Absolutely the worst decision. They are great at selling warranties but the service department does everything they can to not honor them. Management couldn’t care less. Made a complaint with Chrysler and they told me not to use Bettenhausen specifically. Hope this helps the next family.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us. We understand your frustrations regarding the warranty service for your Jeep and Town & Country. Your feedback is valuable, and we take it seriously as we strive to maintain high standards at Bettenhausen Certified Used Car Mega Store. We encourage you to reach out to us directly so we can address your concerns more effectively. Your satisfaction is important to us, and we want to ensure that your future experiences are more positive. The Bettenhausen Certified Pre-Owned Megastore Team
John Jaber was awesome.
John Jaber was awesome. It was a great experience. I would highly recommend Bettenhausen. Great experience.
John Jaber was awesome.
John Jaber was awesome. It was a great experience. I would highly recommend Bettenhausen. Great experience.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear that you had a great experience with us at Bettenhausen Certified Used Car Mega Store. Your recommendation means a lot to us! We hope to see you again soon. Safe driving! The Bettenhausen Certified Pre-Owned Megastore Team
Salesman push a lifetime warranty and the service
Salesman push a lifetime warranty and the service department does everything to not honor it. Terrible communication. Would go anywhere else on 159th.
Salesman push a lifetime warranty and the service
Salesman push a lifetime warranty and the service department does everything to not honor it. Terrible communication. Would go anywhere else on 159th.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing your experience, Marty. We understand your concerns regarding the lifetime warranty and communication. At Bettenhausen Certified Used Car Mega Store, we strive to meet the needs of our customers, and your feedback is important to us. Please reach out to us directly so we can address your concerns and work towards a resolution. We appreciate your feedback and hope to improve your experience. The Bettenhausen Certified Pre-Owned Megastore Team
Sam Jody did a great job and was very patient during my
Sam Jody did a great job and was very patient during my sale. This is the 4th car I have purchased from this dealer. Service is great also
Sam Jody did a great job and was very patient during my
Sam Jody did a great job and was very patient during my sale. This is the 4th car I have purchased from this dealer. Service is great also
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful feedback! We're thrilled to hear that Sam Jody provided you with excellent service and patience during your sale. It's fantastic to know that you've chosen Bettenhausen Certified Used Car Mega Store for your car purchases multiple times. We appreciate your loyalty and look forward to helping you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team
Professional, friendly and respectful went out of their
Professional, friendly and respectful went out of their way to answer all my questions. Amazing
Professional, friendly and respectful went out of their
Professional, friendly and respectful went out of their way to answer all my questions. Amazing
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that our team at Bettenhausen Certified Used Car Mega Store was professional, friendly, and respectful during your experience. It's our goal to provide exceptional service and ensure all your questions are answered. We appreciate your feedback and look forward to assisting you again in the future! The Bettenhausen Certified Pre-Owned Megastore Team
Great dealership great people to work with will
Great dealership great people to work with will definitely come back Keep up the great work
Great dealership great people to work with will
Great dealership great people to work with will definitely come back Keep up the great work
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We at Bettenhausen Certified Used Car Mega Store truly appreciate your kind words. We're glad to hear you had a positive experience with our team. We look forward to seeing you again next time! The Bettenhausen Certified Pre-Owned Megastore Team