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Vatland Chrysler Dodge Jeep Ram

(198 reviews)
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 7:00am–1:00pm
Sunday Closed Closed

Reviews

(198 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Survey

Great Experience both in sales and service; very concerned and understanding in my situation

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Repair at Vatland

The engine light went on, and they were able to fix it and then re-fix it when it went back on a few day later. Vatland issued a warranty on the part as well. From the time of purchase of my 2016 Jeep Cherokee until now, I have had excellent service there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Dealership

Captain George was an awesome sales rep. Took care of everything we needed and was responsive to all our requests.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep repair

quick easy had a rental got the jeep bat the next day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast friendly and fix

Just had vehicle in for warranty repairs both my issue were resolved and in a timely manner. Debbie is a true professional great customer service is wonderful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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overall excellent but 45 min oil change long

I was the first vehicle in for an oil change. It says express so 45 minutes felt long. The service itself and staff were excellent just to slow.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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OK experience

I was in communication with someone online regarding a certain car for a few days. Was told I would see a certain person. I made an appointment with that person and they happened to be in a meeting which would be over at my appointment time. The meeting was over and about 10 min goes by and they didn't come over. Someone came to see if they helped me yet. They apologized and went to get the person and told me they'd be right with me. Another 10 min goes by and they asked what they could help me with and what I was looking for. For them to not have the info already with them was unacceptable. Not a good start. So after introducing themselves they pass me on to someone else. The only thing I was impressed with was Shena. She was very helpful and had a great personality. If it wasn't for her I wouldn't have bought there.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Challenger

Staff was great , professional,friendly. The only thing was, I thought they couldve done a little better on the price also being this was the second car I bought in 6 months. Everything else was top notch!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ms Nancy Luther

Josh Rivera was referred to me by one of his friends and it turned out to be a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Darlene Wong Kam

I had to return because there was a problem with the door. The panel on the inside of the vehicle was not put on properly and the door couldnt be opened. It was fixed on the second visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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