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Don Hattan Ford

(211 reviews)

Inventory

  • No photo available
    Ford Certified
    2022 Ford Escape SEL
    37,138 mi.
    $23,179
  • No photo available
    Ford Certified
    2022 Ford Edge SEL
    50,129 mi.
    $26,988
  • No photo available
    Ford Certified
    2022 Ford Edge SEL
    42,750 mi.
    $26,403

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Reviews

(211 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great experience.

Great experience. Tory was the sales assoc and was great to work with. Finance dept was fantastic as well.

Great experience.

Great experience. Tory was the sales assoc and was great to work with. Finance dept was fantastic as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for your wonderful review! We at Don Hattan Ford are thrilled to hear you had a great experience with Tory and our finance team. Your satisfaction is our priority, and we look forward to welcoming you back for any future needs. Enjoy your new vehicle! Sincerely, Don Hattan Ford

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I had my oil and filter changed and my tires rotated.

I had my oil and filter changed and my tires rotated. Jessica wrote my truck up. She was very pleasant. Anthony and Gerald (Joey) did an excellent job on my truck. No marks, smears or streaks. They did an excellent job. I want them again when I get my truck serviced! Thank you!

I had my oil and filter changed and my tires rotated.

I had my oil and filter changed and my tires rotated. Jessica wrote my truck up. She was very pleasant. Anthony and Gerald (Joey) did an excellent job on my truck. No marks, smears or streaks. They did an excellent job. I want them again when I get my truck serviced! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Larry! We truly appreciate your kind words and feedback about your oil change and tire rotation at Don Hattan Ford. We're delighted to hear that Jessica, Anthony, and Gerald provided you with excellent service. We'll be sure to pass on your compliments to them. We look forward to seeing you again for your next service! Sincerely, Don Hattan Ford

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Great experience very helpful through the whole process.

Great experience very helpful through the whole process. Helped with finance and returning my rental free of charge they were amazing. Would definitely recommend them to a friend.

Great experience very helpful through the whole process.

Great experience very helpful through the whole process. Helped with finance and returning my rental free of charge they were amazing. Would definitely recommend them to a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with us at Don Hattan Ford. It's fantastic that our team was able to assist you with financing and handle your rental return smoothly. We truly appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, Don Hattan Ford

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Who says you can't find your desired car in another state

Who says you can't find your desired car in another state or on Facebook?! After months of research I found my 22' Nissan Pathfinder Platinum 4wd at a Ford dealership in KS even though we live in TX. ? From beginning to end; via calls, texts, all the way up to test drive and closing the deal, ALL of the staff was kind, prompt & professional. I loved the transparency they offered despite me being almost 600 miles away. Yes, we towed our Civic back and it was a very smooth ride! Of course, I did my research online and through calls to confirm it was legit before driving that far. The photos online were thorough. They even sent me walk around videos to ease my decision. Communication was good through the entire process. They answered all questions I had. It took us longer to drive there than to complete the process. This location WILL take care of you and work hard to earn your business if you're looking to purchase your next car! You have a great group of people. A personal thanks to Brady, Kaden, Dylan, Evan and Micah

Who says you can't find your desired car in another state

Who says you can't find your desired car in another state or on Facebook?! After months of research I found my 22' Nissan Pathfinder Platinum 4wd at a Ford dealership in KS even though we live in TX. ? From beginning to end; via calls, texts, all the way up to test drive and closing the deal, ALL of the staff was kind, prompt & professional. I loved the transparency they offered despite me being almost 600 miles away. Yes, we towed our Civic back and it was a very smooth ride! Of course, I did my research online and through calls to confirm it was legit before driving that far. The photos online were thorough. They even sent me walk around videos to ease my decision. Communication was good through the entire process. They answered all questions I had. It took us longer to drive there than to complete the process. This location WILL take care of you and work hard to earn your business if you're looking to purchase your next car! You have a great group of people. A personal thanks to Brady, Kaden, Dylan, Evan and Micah

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for your wonderful review, Angelia! We're thrilled to hear that you were able to find your 22' Nissan Pathfinder Platinum 4WD with us at Don Hattan Ford, even from so far away in Texas. It's fantastic to know that our team's kindness, promptness, and professionalism made your car-buying experience smooth and enjoyable. We appreciate you highlighting our communication and transparency throughout the process, as we always aim to make our customers feel comfortable with their decisions. We'll be sure to pass along your thanks to Brady, Kaden, Dylan, Evan, and Micah. We look forward to assisting you again in the future—safe travels with your new vehicle! Sincerely, Don Hattan Ford

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I appreciate our Don Hattan Ford dealership Service

I appreciate our Don Hattan Ford dealership Service department. They are helpful and very accomodating according to our needs and are attentive to what we are saying/explaining when dealing with them. Every time I need service or repairs it is easy to make appointments and have them be prompt to that time. Wait time or pick up is efficiently done and often shorter periods of time than expected. Keep up the good work!

I appreciate our Don Hattan Ford dealership Service

I appreciate our Don Hattan Ford dealership Service department. They are helpful and very accomodating according to our needs and are attentive to what we are saying/explaining when dealing with them. Every time I need service or repairs it is easy to make appointments and have them be prompt to that time. Wait time or pick up is efficiently done and often shorter periods of time than expected. Keep up the good work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Walter, thank you for your kind review; we are happy to pass along your comments to the team here at Don Hattan Ford, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Had wonderful trade transaction dealing with Stephanie.

Had wonderful trade transaction dealing with Stephanie. She was very helpful in the selection process and very pleasant to work with.

Had wonderful trade transaction dealing with Stephanie.

Had wonderful trade transaction dealing with Stephanie. She was very helpful in the selection process and very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, William! We’re thrilled to hear you had a wonderful trade transaction with Stephanie at Don Hattan Ford. She takes great pride in helping our customers find the right vehicle. We appreciate your positive feedback and look forward to seeing you again! Sincerely, Don Hattan Ford

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Don Hattan Ford and Austin were very professional and

Don Hattan Ford and Austin were very professional and gave me a great deal on a new F150.

Don Hattan Ford and Austin were very professional and

Don Hattan Ford and Austin were very professional and gave me a great deal on a new F150.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Tucker, for your fantastic review! We’re thrilled to hear that you had a great experience with us at Don Hattan Ford and that you received a great deal on your new F-150. We appreciate your kind words and look forward to assisting you again in the future! Enjoy your new truck! Sincerely, Don Hattan Ford

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Purchased a new F150 from Kaden and he made the whole

Purchased a new F150 from Kaden and he made the whole transaction as seamless and easy as possible. He went above and beyond by coming in on his day off to ensure that I was taken care of in a timely manner. A great salesman and a great dealership to work with.

Purchased a new F150 from Kaden and he made the whole

Purchased a new F150 from Kaden and he made the whole transaction as seamless and easy as possible. He went above and beyond by coming in on his day off to ensure that I was taken care of in a timely manner. A great salesman and a great dealership to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your positive experience! We're thrilled to hear that Kaden went above and beyond to make your new F150 purchase seamless and enjoyable. At Don Hattan Ford, we strive to provide excellent service, and we appreciate your kind words. We look forward to seeing you again soon! Sincerely, Don Hattan Ford

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Kaden Wilson , sales rep, personable knowledgeable,

Kaden Wilson , sales rep, personable knowledgeable, great guy ! Will reffer friends ,and family . Thank you !

Kaden Wilson , sales rep, personable knowledgeable,

Kaden Wilson , sales rep, personable knowledgeable, great guy ! Will reffer friends ,and family . Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Daniel! We’re thrilled to hear about your positive experience with our sales representative. At Don Hattan Ford, we strive to ensure that every customer feels well taken care of. We truly appreciate your referrals and look forward to serving you, your friends, and family in the future! Sincerely, Don Hattan Ford

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Tory was very laid back as a salesman.

Tory was very laid back as a salesman. Worked with us on the cost and gave us good money on our trade in

Tory was very laid back as a salesman.

Tory was very laid back as a salesman. Worked with us on the cost and gave us good money on our trade in

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We're thrilled to hear that Tory provided you with a laid-back and positive experience at Don Hattan Ford. It's great to know you felt supported during the trade-in process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Don Hattan Ford

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