Ricart Ford

I contacted them about a mustang listed $70050. They told me the price was really MSRP of $75110. I notified cars.com as they said it was an error. The price corrected for a week. It now shows $70,928. This appears to be a bait and switch. If they honored the cas.com original price of $70,050 I would have bought it b

Ricart has a mustang advertised on cars.com for $70,050 but I inquired to make a deal to purchase, they want full MSRP. Telling me cars.com is “third party”. Sheister car dealers with the bait you in pricing.

They were very quick and responsive. I was hoping to trade in our car for a Bronco but the negative equity was too high. Hopefully in the future we can do business as I haven't used Ricart in a long while due to Nourse Ford has been making better deals for my last 8 car purchases.

Great experience! Thank you for being helpful, honest and patient as an expensive purchase was thought through!

Appointment for oil change scheduled for Friday Dec 6th 9am. When arrived was told it would be a “long wait”, over 2 hours. I received 4 emails and 4 text messages confirming the appointment, one of each requesting response! Received email and text one hour before the appointment confirming appointment. Service advisor said they were busy, but I saw only one other car was in the 3 lanes of the service garage. I won’t be back. Went to another Ford dealer same day without an appt and got out in 45 minutes.

They’re always courteous. They do a good job on my car when I’m there for service good atmosphere.

I had to get my car towed here after hitting an object in the roadway that caused the rim to explode, literally. The tow company delivered the vehicle to the wrong lot unbeknownst to me or the dealership and they refused to locate the vehicle. They told me I would need to come to their large automall and find the vehicle which I was able to locate by simply calling the fleet department and asking if it was sent their on accident. Pure laziness from the service department for ford. After I finally was able to get someone to offer to take the vehicle to the service lot, I got quoted $1300 for a new rim and tire, alignment, mount and balance, and new ball joints. I asked around and was quoted $800 by NTB for the same service. I found the OEM rim for a third of the price Ricart was asking and decided to get it towed to NTB. Ricart then tried to charge me a diagnostic fee and refused to release my vehicle unless I paid it. I had to go in and make a stink about the situation considering I already knew what was wrong with the vehicle. I later found out they didn’t even do anything but “kick the tire” as the service technician stated. They removed the fee and I was able to get the vehicle to NTB. However, when the vehicle arrived at NTB, they told me Ricart had already installed the donut in order to move the vehicle from the lot. Meaning, they already knew the vehicle just needed an alignment and new rim and tire. I would never recommend this dealership as they are clearly dishonest and phishing for “extra” services to charge unsuspecting customers.

Very easy to work with and our sales consultant was friendly and thorough. Very pleasant experience.

As dishonest as they come. Agreed on a price. Told the salesmen i would call the next day to let them know. I called and was told that they could no longer the deal. I have the paper with the numbers on it! I was told they would sell it to the next guy for more than what I was getting it for

Unprofessional, poor communications, excuses, and more. Car was in service for 29 days bc they wouldn’t initially perform a necessary (and backed by photographs) Ford recall, which then broke while driving away from the dealership.