Reviews
Zack was awesome to work with he went above and beyond to
Zack was awesome to work with he went above and beyond to make sure I got the deal I wanted. The rest of the team was fantastic every one was so nice. I was a repeat customer and I will always look here first. Thanks all again for your help.
Zack was awesome to work with he went above and beyond to
Zack was awesome to work with he went above and beyond to make sure I got the deal I wanted. The rest of the team was fantastic every one was so nice. I was a repeat customer and I will always look here first. Thanks all again for your help.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, we're delighted to hear that Zack and the team at McGovern GMC of Westborough made your experience exceptional. Thank you for being a loyal customer; we look forward to assisting you again in the future!
Omar was fantastic to work with purchasing a new vehicle
Omar was fantastic to work with purchasing a new vehicle he is very personable and carries him self in a professional manner he was knowledgeable in all aspects of selling vehicles thank you
Omar was fantastic to work with purchasing a new vehicle
Omar was fantastic to work with purchasing a new vehicle he is very personable and carries him self in a professional manner he was knowledgeable in all aspects of selling vehicles thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Omar provided you with such a positive experience at McGovern GMC. Thank you for the kind words and enjoy your new vehicle!
Worked with me through multiple different avenues and
Worked with me through multiple different avenues and didn’t hesitate to help, they didn’t give up till we found the right solution for me.
Worked with me through multiple different avenues and
Worked with me through multiple different avenues and didn’t hesitate to help, they didn’t give up till we found the right solution for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that our team at McGovern GMC was able to explore various options and find the perfect solution for you. Thank you for sharing your experience with us!
Our sales person Tom, was able to show me vehicles
Our sales person Tom, was able to show me vehicles according to my requirements. Tom was full of knowledge on each vehicle I looked at.
Our sales person Tom, was able to show me vehicles
Our sales person Tom, was able to show me vehicles according to my requirements. Tom was full of knowledge on each vehicle I looked at.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Tom provided you with knowledgeable assistance and helped find the right vehicle at McGovern GMC. Thank you for sharing your experience!
Over charge, manufacturer error.
Over charge, manufacturer error. Facing bankruptcy. I bought a 2018 GMC Sierra 1500 5.3L "Elevation". I have been upside down on this loan since I purchased it. I bought the truck at 30,000 miles in August 2021. By the time I was at 40,000 miles, I owed more than $13,000 than the truck was worth. Not to mention, one of the rims was scratched before I drove it off the lot. This truck loan has been impossible to escape, it was financially ruining me. It is really upsetting to see them charge me the price of an SLT, when this is a basic trim level. This is just slimy. Now I am at 90,000 miles. The truck does not start. It abruptly stalled and stopped running. There are metal shavings in the oil. This could be up to $10,000 in damages. My truck is totaled and I am facing bankruptcy. GMC claims NO RESPONSIBILITY. GMC claims that there is NO MANUFACTURER ERROR. A lifter valve seriously fell out, and destroyed the engine, and motor. And they want me to pay for this. This is devastating, and it all started with unethical sales. DO NOT BUY FROM McGOVERN. DO NOT BUY A SIERRA. THEY WILL LET YOU DOWN. THE TRUCK WILL FAIL. THEY WILL NOT COMPENSATE YOU.
Over charge, manufacturer error.
Over charge, manufacturer error. Facing bankruptcy. I bought a 2018 GMC Sierra 1500 5.3L "Elevation". I have been upside down on this loan since I purchased it. I bought the truck at 30,000 miles in August 2021. By the time I was at 40,000 miles, I owed more than $13,000 than the truck was worth. Not to mention, one of the rims was scratched before I drove it off the lot. This truck loan has been impossible to escape, it was financially ruining me. It is really upsetting to see them charge me the price of an SLT, when this is a basic trim level. This is just slimy. Now I am at 90,000 miles. The truck does not start. It abruptly stalled and stopped running. There are metal shavings in the oil. This could be up to $10,000 in damages. My truck is totaled and I am facing bankruptcy. GMC claims NO RESPONSIBILITY. GMC claims that there is NO MANUFACTURER ERROR. A lifter valve seriously fell out, and destroyed the engine, and motor. And they want me to pay for this. This is devastating, and it all started with unethical sales. DO NOT BUY FROM McGOVERN. DO NOT BUY A SIERRA. THEY WILL LET YOU DOWN. THE TRUCK WILL FAIL. THEY WILL NOT COMPENSATE YOU.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Ryan, thank you for the review. We’re sorry to hear about your disappointment with the manufacturer's warranty. One of our team members will be in contact with you today in hopes of finding a vehicle that better suits your needs.
I have to say that buying my new truck threw McGovern GMC
I have to say that buying my new truck threw McGovern GMC was a great experience.Ben Fasano was my salesman he went above and beyond my expectations I would definitely recommend McGovern GMC and Ben Fasano.
I have to say that buying my new truck threw McGovern GMC
I have to say that buying my new truck threw McGovern GMC was a great experience.Ben Fasano was my salesman he went above and beyond my expectations I would definitely recommend McGovern GMC and Ben Fasano.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Ben exceeded your expectations during your truck purchase at McGovern GMC! Thank you for recommending us, and we hope you're enjoying the new ride.
Ben is an outstanding salesman.
Ben is an outstanding salesman. Very professional and I would definitely recommended him (and McGovern). Will definitely be coming back when I need a new vehicle. 5/5
Ben is an outstanding salesman.
Ben is an outstanding salesman. Very professional and I would definitely recommended him (and McGovern). Will definitely be coming back when I need a new vehicle. 5/5
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Ben provided such a professional experience at McGovern GMC! Thank you for recommending us, and we look forward to assisting you with your next vehicle purchase.
Zak and his team guided me thru the process with ease.
Zak and his team guided me thru the process with ease. Great to work with !!! They went the extra mile. Buy with confidence!
Zak and his team guided me thru the process with ease.
Zak and his team guided me thru the process with ease. Great to work with !!! They went the extra mile. Buy with confidence!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Zak and the team made your experience at McGovern GMC smooth and enjoyable! Thanks for sharing your positive feedback, and we're thrilled you felt confident in choosing us.
Outstanding service 100% Satisfied with the sales process
Outstanding service 100% Satisfied with the sales process and all questions answered. My sales rep Tom was excellent
Outstanding service 100% Satisfied with the sales process
Outstanding service 100% Satisfied with the sales process and all questions answered. My sales rep Tom was excellent
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Tom provided outstanding service and answered all your questions at McGovern GMC! Thank you for sharing your satisfaction with the sales process. Enjoy your new vehicle, Matt!
I had all my homework done before I bought the truck, was
I had all my homework done before I bought the truck, was easy. Be your own advocate and assertive all should go well.
I had all my homework done before I bought the truck, was
I had all my homework done before I bought the truck, was easy. Be your own advocate and assertive all should go well.
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear that your truck purchase went smoothly at McGovern GMC! It's great advice to be prepared and assertive, and we're here to support you every step of the way. Thanks for choosing us!