Reviews
Not a place I'll be getting my vehicle from , I drove
Not a place I'll be getting my vehicle from , I drove 3 hours to come see this particular vehicle , I had spoke to a salesman The night before and he said the vehicle was ready ready to be seen The next morning I arrived at the dealership after my 3 hour drive there , and the particular vehicle I was interested in had been in the shop for 2 days days for preventative maintenance I was not able to view or test drive the vehicle so I wasted the better part of my day for nothing , it's been over a week 10/7/2022 and I have not heard from the salesmen saying the Vehicle is out the shop. NOT VERY GOOD SALEMENSHIP! ! !
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Not a place I'll be getting my vehicle from , I drove 3 hours to come see this particular vehicle , I had spoke to a salesman The night before and he said the vehicle was ready ready to be seen The next morning I arrived at the dealership after my 3 hour drive there , and the particular vehicle I was interested in had been in the shop for 2 days days for preventative maintenance I was not able to view or test drive the vehicle so I wasted the better part of my day for nothing , it's been over a week 10/7/2022 and I have not heard from the salesmen saying the Vehicle is out the shop. NOT VERY GOOD SALEMENSHIP! ! !
Excellent service
Friendly and efficient staff, excellent buying process and above average facility. Would highly recommend this dealership to my friends and family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
From a Lemon to Lemondade!
We purchased my used Audi from a different dealer out of state. Several issues were discovered with the vehicle and the original dealer some work that resulted in major issues with the vehicle. Checker Flag Audi in Virginia Beach stepped in and resolved these issues quickly, professionally, and with extraordinary care and communication. Tim Lundquist listened to our concerns, addressed them all, and restored our faith in both our vehicle and the Audi brand. Our vehicle will never be serviced anywhere else again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
A flawless experience
Mike was amazing to work with! He’s professional, knowledgeable, and no pressure in his sales approach. It’s obvious he loves the Audi line, and it’s his pleasure to sell it to his customers with zeal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Easy and Tim is the best!
Tim was amazing at keeping me updated and being awesome. He sent me texts, he took care of everything. My rental car was fun too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
As painless a process as possible
Esteban was extremely accommodating and patient with us. The whole process was less pain than past experiences with other dealerships. There was no pressure sales tactic used. A good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Wonderful car buying experience!
Natalie was very engaging with me prior to my appointment with possible options for my new car, and even financing options up front. She was very patient, knowledgeable and not pushy for me to come in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Friendly staff, very professional….Answered all questions and completed all tasks I asked for. Love them the loner program, makes things much easier to get your car in for service. Thanks!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Customer Service
Professionalism, Customer Service, Attention to Detail, Very Detailed on Cleaning vehicle after service, Excellent Vehicle Maintenance, Fantastic Job by everyone and Team Effort.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service, no surprises
Communication with my service contact was excellent. They got me in and out as promised with no hassles or wasted time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
