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Ken Ganley Chrysler Dodge Jeep Ram Hyundai Norwalk

(736 reviews)
Visit Ken Ganley Chrysler Dodge Jeep Ram Hyundai Norwalk
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (419) 465-8104 (419) 465-8104
Used (419) 465-8108 (419) 465-8108
Service (888) 828-4349 (888) 828-4349

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Chrysler Dodge Jeep Ram Hyundai Norwalk from DealerRater.

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When I took my truck was waiting in the lobby some guy

When I took my truck was waiting in the lobby some guy asked if I can get you anything water or something

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

I purchased a dodge ram.

I purchased a dodge ram. My experience with them was great. Salesman did a great job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

They did a great job finding my electrical problem and

They did a great job finding my electrical problem and fixed it quickly. Very professional staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Sean in service did a great job getting my jeep gladiator

Sean in service did a great job getting my jeep gladiator repaired and getting me a great loaner to drive

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Bill, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Josh was very helpful and patient throughout the whole

Josh was very helpful and patient throughout the whole experience, he got me into the vehicle I wanted!! I'm forever grateful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Norwalk. Feel free to reach out to us if you need anything. Have a wonderful day.

Everyone so professional in helping us pick the car

Everyone so professional in helping us pick the car through financing and trade in. We came out with an awesome car and financing. Nolan and his coworkers made sure we had the best financing and buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Susan, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Chrysler Dodge Jeep Ram Norwalk. We are always more than happy to assist you if anything else comes up. Take care!

We had a very good experience purchasing a RAM 2500 with

We had a very good experience purchasing a RAM 2500 with Sales Consultant Joshua Medina. We found the truck online and it did not disappoint us when seeing it on the lot. I felt we negotiated a fair price and the paperwork for the sale was professionally handled by Jenny. I would not hesitate to purchase a vehicle through them again. Josh is a very nice and professional young man, and he represents Ken Ganley's dealership very well. Also, their home delivery option was very helpful for us and was an unexpected bonus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai Norwalk! We hope you have a great day!

Service team was personable professional & on time.

Service team was personable professional & on time. Took care of 2 recalls & as a new car owner helped me set up a few gadgets.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Very Helpful explaining features of vehicle.

Very Helpful explaining features of vehicle. Also explaining 3 year oil change benefits and warranty information.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Hyundai Norwalk. Please let us know if there is anything else we can do for you; we are more than happy to help!

The call to schedule my appt was not friendly.

The call to schedule my appt was not friendly. The guy I spoke to could have been more friendly. He was short on the phone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!