Reviews
Very helpful and Courteous.
Very helpful and Courteous. Answered questions. Followed up and made sure I was satisfied and happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.
From start to finish I was absolutely satisfied with my
From start to finish I was absolutely satisfied with my experience! Brad and the team were awesome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Brad and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Matt knew the car inside and out.
Matt knew the car inside and out. It was a very easy transition to my new car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Drew! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Genesis of Waukesha.
Michael and Jessica were awesome to work with.
Michael and Jessica were awesome to work with. Never pushy only supportive in what I wanted. Both followed up with me after I made my purchase. I feel I can come in anytime with my questions.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Genesis of Waukesha are glad to have you as a customer.
Thr person who assisted me was pushy to get additional
Thr person who assisted me was pushy to get additional work done instead of respecting my initial answer.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
We're sorry to hear this, Antoine. We'd like to discuss your visit in greater detail. Please reach out to us at your convenience.
Very unpleasant negotiating experience on a used vehicle.
Very unpleasant negotiating experience on a used vehicle. The sales rep was ok but the sense I got from the sales manager was that he’s truly out to screw customers. Not what I would expect from a reputable dealer that valued customer loyalty.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Brad was outstanding!
Brad was outstanding! He worked with the sale and pick up of vehicle. It went smoothly . We love the vehicle. Realized it needs new tires in the front that we didn’t count on, but we had a great trip to Wisconsin. The staff was easy to work with and made us feel comfortable throughout the process.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to leave us a review! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brad met your expectations. Thank you again for choosing Genesis of Waukesha; we look forward to having you as one of our valued customers for many more years to come. Congratulations on your new purchases!
I was a really good experience.
I was a really good experience. We did have to make a couple of trips to from Racine to Waukesha to finalize the deal, but we are happy with how it turned out. Only a couple of days driving my new G70 so far, but I love it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us, Mark. We are delighted to learn about your positive experience and congratulations on your new G70! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
everything was A- one here.
everything was A- one here....great experience working with everyone, especially Matt. Love my car...thanks to everyone
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Pamela. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
I was in for service and I probably only had time for my
I was in for service and I probably only had time for my cup of coffee and a little relaxation before they were done. Everyone is always very professional there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Genesis of Waukesha, we look forward to having you as one of our valued customers for many more years to come!