Reviews
Darlene Larsen Made My Genesis Purchase Effortless and
Darlene Larsen Made My Genesis Purchase Effortless and Enjoyable! I first met Darlene Larsen during the pandemic when I was considering a new Genesis. The timing wasn’t right, and I told her I’d need to pass for now but asked if she could follow up down the road. And she did. That follow-up wasn’t just a courtesy, it was the beginning of a truly exceptional experience. Darlene was knowledgeable, patient, and genuinely listened to what I wanted in a vehicle. There was never any pressure, just honest guidance and thoughtful recommendations. When I was finally ready, she and the dealership team made the process seamless. The showroom was spotless, the staff was professional, and I drove off in my new GV80 the same afternoon as my appointment. If you're looking for a consultant who treats you like more than just a sale, Darlene is the one. She made the entire experience feel personal, easy, and exciting. I couldn’t be happier with my GV80 or the journey that led me to it.
Darlene Larsen Made My Genesis Purchase Effortless and
Darlene Larsen Made My Genesis Purchase Effortless and Enjoyable! I first met Darlene Larsen during the pandemic when I was considering a new Genesis. The timing wasn’t right, and I told her I’d need to pass for now but asked if she could follow up down the road. And she did. That follow-up wasn’t just a courtesy, it was the beginning of a truly exceptional experience. Darlene was knowledgeable, patient, and genuinely listened to what I wanted in a vehicle. There was never any pressure, just honest guidance and thoughtful recommendations. When I was finally ready, she and the dealership team made the process seamless. The showroom was spotless, the staff was professional, and I drove off in my new GV80 the same afternoon as my appointment. If you're looking for a consultant who treats you like more than just a sale, Darlene is the one. She made the entire experience feel personal, easy, and exciting. I couldn’t be happier with my GV80 or the journey that led me to it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simply the best car buying experience I have ever had,
Simply the best car buying experience I have ever had, and the overall service is exemplary!
Simply the best car buying experience I have ever had,
Simply the best car buying experience I have ever had, and the overall service is exemplary!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dropped my car off over two months ago for a faulty
Dropped my car off over two months ago for a faulty camera on driver side mirror. My mirror was recently replaced by them and now the camera would go blank and not work. Was told they fixed that problem but when they did it caused my whole screen display to go blank and won’t turn on. They replaced the front harness and still nothing. Now going on week 13 without my car and no plan on when i will get it back. Never again will I buy a Genesis or recommend it to others.
Dropped my car off over two months ago for a faulty
Dropped my car off over two months ago for a faulty camera on driver side mirror. My mirror was recently replaced by them and now the camera would go blank and not work. Was told they fixed that problem but when they did it caused my whole screen display to go blank and won’t turn on. They replaced the front harness and still nothing. Now going on week 13 without my car and no plan on when i will get it back. Never again will I buy a Genesis or recommend it to others.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
We purchased our new Genesis from Michigan.
We purchased our new Genesis from Michigan. Our sales consultant was Brady Ryan. Brady offered outstanding support before, during and after the sale. Dealership picked me up at the train station and made delivery day a breeze. Very impressed with dealership and all staff that helped support my purchase.
We purchased our new Genesis from Michigan.
We purchased our new Genesis from Michigan. Our sales consultant was Brady Ryan. Brady offered outstanding support before, during and after the sale. Dealership picked me up at the train station and made delivery day a breeze. Very impressed with dealership and all staff that helped support my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Transaction was extremely painless.
Transaction was extremely painless. Dealership was very professional and was quick to get us through the paperwork and out the door. Would definitely recommend going to Genesis of Milwaukee.
Transaction was extremely painless.
Transaction was extremely painless. Dealership was very professional and was quick to get us through the paperwork and out the door. Would definitely recommend going to Genesis of Milwaukee.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Knowledgeable , easy to contact , respectful Convenient
Knowledgeable , easy to contact , respectful Convenient location Attractive customer lounge Good customer reviews Positive experience
Knowledgeable , easy to contact , respectful Convenient
Knowledgeable , easy to contact , respectful Convenient location Attractive customer lounge Good customer reviews Positive experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing care, kind, helpful and sincere.
Amazing care, kind, helpful and sincere. Truly one of the best human beings on planet.
Amazing care, kind, helpful and sincere.
Amazing care, kind, helpful and sincere. Truly one of the best human beings on planet.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Derrick is always a pleasure to work with.
Derrick is always a pleasure to work with. He's on top of everything and communicates well each time.
Derrick is always a pleasure to work with.
Derrick is always a pleasure to work with. He's on top of everything and communicates well each time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Darlene provided one of the best new car buying
Darlene provided one of the best new car buying experiences I've ever had! My wife and I were impressed with her common sense, wit, and transparency! No pressure to buy at all - her best trait was actually listening to what we had to say! I'd recommend this dealership, and her specifically, to any of my friends who are interested in a Genesis. Even if they're not currently interested, when they see us drive up in the GV70 they will be!
Darlene provided one of the best new car buying
Darlene provided one of the best new car buying experiences I've ever had! My wife and I were impressed with her common sense, wit, and transparency! No pressure to buy at all - her best trait was actually listening to what we had to say! I'd recommend this dealership, and her specifically, to any of my friends who are interested in a Genesis. Even if they're not currently interested, when they see us drive up in the GV70 they will be!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We enjoyed working with Andy on the purchase of our used
We enjoyed working with Andy on the purchase of our used vehicle. He was able to get us exactly what we needed!
We enjoyed working with Andy on the purchase of our used
We enjoyed working with Andy on the purchase of our used vehicle. He was able to get us exactly what we needed!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
