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Genesis of Milwaukee

(1,654 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–5:00pm
Wednesday 9:00am–8:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–8:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00am
Sunday Closed Closed
2025 state dealer award
View 6 awards
2025 state dealer award 2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

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New (877) 876-5932 (877) 876-5932
Used (888) 899-4279 (888) 899-4279
Service (888) 836-3612 (888) 836-3612

Inventory

See all 163 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2022.

Service center

Phone number (888) 836-3612

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–5:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
8:00am–12:00am
Sunday
Closed

Meet our employees

Reviews

(1,654 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Milwaukee from DealerRater.

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Darlene Larsen Made My Genesis Purchase Effortless and

Darlene Larsen Made My Genesis Purchase Effortless and Enjoyable! I first met Darlene Larsen during the pandemic when I was considering a new Genesis. The timing wasn’t right, and I told her I’d need to pass for now but asked if she could follow up down the road. And she did. That follow-up wasn’t just a courtesy, it was the beginning of a truly exceptional experience. Darlene was knowledgeable, patient, and genuinely listened to what I wanted in a vehicle. There was never any pressure, just honest guidance and thoughtful recommendations. When I was finally ready, she and the dealership team made the process seamless. The showroom was spotless, the staff was professional, and I drove off in my new GV80 the same afternoon as my appointment. If you're looking for a consultant who treats you like more than just a sale, Darlene is the one. She made the entire experience feel personal, easy, and exciting. I couldn’t be happier with my GV80 or the journey that led me to it.

Darlene Larsen Made My Genesis Purchase Effortless and

Darlene Larsen Made My Genesis Purchase Effortless and Enjoyable! I first met Darlene Larsen during the pandemic when I was considering a new Genesis. The timing wasn’t right, and I told her I’d need to pass for now but asked if she could follow up down the road. And she did. That follow-up wasn’t just a courtesy, it was the beginning of a truly exceptional experience. Darlene was knowledgeable, patient, and genuinely listened to what I wanted in a vehicle. There was never any pressure, just honest guidance and thoughtful recommendations. When I was finally ready, she and the dealership team made the process seamless. The showroom was spotless, the staff was professional, and I drove off in my new GV80 the same afternoon as my appointment. If you're looking for a consultant who treats you like more than just a sale, Darlene is the one. She made the entire experience feel personal, easy, and exciting. I couldn’t be happier with my GV80 or the journey that led me to it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Simply the best car buying experience I have ever had,

Simply the best car buying experience I have ever had, and the overall service is exemplary!

Simply the best car buying experience I have ever had,

Simply the best car buying experience I have ever had, and the overall service is exemplary!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dropped my car off over two months ago for a faulty

Dropped my car off over two months ago for a faulty camera on driver side mirror. My mirror was recently replaced by them and now the camera would go blank and not work. Was told they fixed that problem but when they did it caused my whole screen display to go blank and won’t turn on. They replaced the front harness and still nothing. Now going on week 13 without my car and no plan on when i will get it back. Never again will I buy a Genesis or recommend it to others.

Dropped my car off over two months ago for a faulty

Dropped my car off over two months ago for a faulty camera on driver side mirror. My mirror was recently replaced by them and now the camera would go blank and not work. Was told they fixed that problem but when they did it caused my whole screen display to go blank and won’t turn on. They replaced the front harness and still nothing. Now going on week 13 without my car and no plan on when i will get it back. Never again will I buy a Genesis or recommend it to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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We purchased our new Genesis from Michigan.

We purchased our new Genesis from Michigan. Our sales consultant was Brady Ryan. Brady offered outstanding support before, during and after the sale. Dealership picked me up at the train station and made delivery day a breeze. Very impressed with dealership and all staff that helped support my purchase.

We purchased our new Genesis from Michigan.

We purchased our new Genesis from Michigan. Our sales consultant was Brady Ryan. Brady offered outstanding support before, during and after the sale. Dealership picked me up at the train station and made delivery day a breeze. Very impressed with dealership and all staff that helped support my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Transaction was extremely painless.

Transaction was extremely painless. Dealership was very professional and was quick to get us through the paperwork and out the door. Would definitely recommend going to Genesis of Milwaukee.

Transaction was extremely painless.

Transaction was extremely painless. Dealership was very professional and was quick to get us through the paperwork and out the door. Would definitely recommend going to Genesis of Milwaukee.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Knowledgeable , easy to contact , respectful Convenient

Knowledgeable , easy to contact , respectful Convenient location Attractive customer lounge Good customer reviews Positive experience

Knowledgeable , easy to contact , respectful Convenient

Knowledgeable , easy to contact , respectful Convenient location Attractive customer lounge Good customer reviews Positive experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Amazing care, kind, helpful and sincere.

Amazing care, kind, helpful and sincere. Truly one of the best human beings on planet.

Amazing care, kind, helpful and sincere.

Amazing care, kind, helpful and sincere. Truly one of the best human beings on planet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Derrick is always a pleasure to work with.

Derrick is always a pleasure to work with. He's on top of everything and communicates well each time.

Derrick is always a pleasure to work with.

Derrick is always a pleasure to work with. He's on top of everything and communicates well each time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Darlene provided one of the best new car buying

Darlene provided one of the best new car buying experiences I've ever had! My wife and I were impressed with her common sense, wit, and transparency! No pressure to buy at all - her best trait was actually listening to what we had to say! I'd recommend this dealership, and her specifically, to any of my friends who are interested in a Genesis. Even if they're not currently interested, when they see us drive up in the GV70 they will be!

Darlene provided one of the best new car buying

Darlene provided one of the best new car buying experiences I've ever had! My wife and I were impressed with her common sense, wit, and transparency! No pressure to buy at all - her best trait was actually listening to what we had to say! I'd recommend this dealership, and her specifically, to any of my friends who are interested in a Genesis. Even if they're not currently interested, when they see us drive up in the GV70 they will be!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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We enjoyed working with Andy on the purchase of our used

We enjoyed working with Andy on the purchase of our used vehicle. He was able to get us exactly what we needed!

We enjoyed working with Andy on the purchase of our used

We enjoyed working with Andy on the purchase of our used vehicle. He was able to get us exactly what we needed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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