Reviews
Absolutely shady dealer.
Absolutely shady dealer. We had an agreement to purchase a used BMW at full price and while we waited a day for the dealer to submit it for financing the sold it out from under us…… after hours! Stay away!
Absolutely shady dealer.
Absolutely shady dealer. We had an agreement to purchase a used BMW at full price and while we waited a day for the dealer to submit it for financing the sold it out from under us…… after hours! Stay away!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We're truly sorry to hear about your experience. It's never our intention to cause stress or frustration during the buying process, especially when you're making such an important decision. While we do our best to honor every verbal and pending agreement, the vehicle remains available until a deal has been finalized with signed paperwork or a deposit. We'd welcome the opportunity to speak with you directly and hopefully come to a solution or help you find another vehicle. Please reach out to us at kalamazoozeigler@gmail.com.
Had the best experience when trading in my M4 with the
Had the best experience when trading in my M4 with the New M4 CS. Everything was very professionally handled in no time at all. Sales manager Tony was very professional and made the transaction the best experience I have had at any Dealer. Highly recommended for any Customer.
Had the best experience when trading in my M4 with the
Had the best experience when trading in my M4 with the New M4 CS. Everything was very professionally handled in no time at all. Sales manager Tony was very professional and made the transaction the best experience I have had at any Dealer. Highly recommended for any Customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, ChiefJohn, for choosing Zeigler BMW of Kalamazoo! We're thrilled to hear that trading in your M4 for the new M4 CS was smooth, professional, and handled with the care you deserve. Tony takes great pride in delivering the ultimate automotive experience, and it's wonderful to know he made this your best dealership experience yet. Your recommendation means so much to us, and we look forward to assisting you again in the future. Congratulations on your incredible new ride, and enjoy every mile!
HZ employees were exceptionally helpful and were willing
HZ employees were exceptionally helpful and were willing to address any concern or question I raised. They were aware of a time constraint I had and made it a priority to get everything handled in a timely manner. I was very pleased with the whole process.
HZ employees were exceptionally helpful and were willing
HZ employees were exceptionally helpful and were willing to address any concern or question I raised. They were aware of a time constraint I had and made it a priority to get everything handled in a timely manner. I was very pleased with the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
10/10 review
Patrick Corcoran sold me my car and he was amazing he was finding the best car that fit me and what I was looking for and I am very impressed with the level of customer service there and I highly recommend buy a car from them.
10/10 review
Patrick Corcoran sold me my car and he was amazing he was finding the best car that fit me and what I was looking for and I am very impressed with the level of customer service there and I highly recommend buy a car from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Excellent sales, finance assist, delivery, and service.
Excellent sales, finance assist, delivery, and service. Lukas was a great sales person and walked us through the process with confidence. The staff is a pleasure to work with.
Excellent sales, finance assist, delivery, and service.
Excellent sales, finance assist, delivery, and service. Lukas was a great sales person and walked us through the process with confidence. The staff is a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patrick did a great job for me and my car!
Patrick was super friendly and helpful, I went in with a pretty specific idea of what I wanted and he pulled up some cars within my restrictions and they were perfect. I went for some test drives and I walked out a couple hours later with a beautiful Subaru forester. I will definitely be coming back for my next upgrade!
Patrick did a great job for me and my car!
Patrick was super friendly and helpful, I went in with a pretty specific idea of what I wanted and he pulled up some cars within my restrictions and they were perfect. I went for some test drives and I walked out a couple hours later with a beautiful Subaru forester. I will definitely be coming back for my next upgrade!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Connor Koryto helped me in a stressful situation with my
Connor Koryto helped me in a stressful situation with my car, going above and beyond my expectations for service. He is personable, knowledgeable, and has excellent follow-through. Service like this makes the purchase of my BMW that much more worthwhile. Thank you, Connor!
Connor Koryto helped me in a stressful situation with my
Connor Koryto helped me in a stressful situation with my car, going above and beyond my expectations for service. He is personable, knowledgeable, and has excellent follow-through. Service like this makes the purchase of my BMW that much more worthwhile. Thank you, Connor!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trustworthy dealership!
Great experience. Brandon Hass and his business manager Ed were not only extremely easy to work with but also very trustworthy. My husband and I feel like Brandon helped us make the correct decision, and he showed tons of flexibility as we worked through the process!
Trustworthy dealership!
Great experience. Brandon Hass and his business manager Ed were not only extremely easy to work with but also very trustworthy. My husband and I feel like Brandon helped us make the correct decision, and he showed tons of flexibility as we worked through the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Dealer & Knowledgable Staff
The experience working with this dealership was great. I went with them versus a dealer closer as they had great information. As my car was being built- Brandon texted me along the way. Delivery was seamless. Very happy!
Great Dealer & Knowledgable Staff
The experience working with this dealership was great. I went with them versus a dealer closer as they had great information. As my car was being built- Brandon texted me along the way. Delivery was seamless. Very happy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very easy to work with!
I highly recommend Zeigler. Their Sales and service departments were very friendly and professional. It was a seamless transaction from the beginning to the end.
Very easy to work with!
I highly recommend Zeigler. Their Sales and service departments were very friendly and professional. It was a seamless transaction from the beginning to the end.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase