Reviews
Give Mears a try. You won't regret it!
I enjoyed the car buying experience at Mears. Riley, my salesman was very knowledgeable and made sure that all of my questions were answered. He was very helpful and made making a deal an easy process. Dustin made the financing process as painless as possible. I highly recommend Mears!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave a review for us at Mears Nissan. We're happy we could exceed your expectations! We appreciate your business and look forward to serving you again in the future! Thank you for being a part of the Mears Nissan Family! Have a great day and remember at Mears Nissan, "It's All About You!”
Wish all dealers could memmick Mears!!!!!
None better. Personal are exceptional, the quality of work is wqual to or better than other dealers, very friendly personal in the service department as well as very caring.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Eugene, Thank you for your review! We are delighted we could provide you with a great service experience! Please give us a call 330-639-4411 when you are ready to schedule your next service appointment. Have a great day and remember at Mears Nissan, "It's All About You!”
Mears Nissan, treated like family
Mears Nissan is a great dealership to purchase a vehicle or service your vehicle. There staff are very friendly and knowledgeable. You are treated like a family member.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Lance, Thank you for your review and thank you for your business. We have a great bunch of employees and they take care of our customers they way we want to be taken care of. Thanks again for being a part of the Mears Nissan family, and have a great day!
Best ever
Bought a vehicle from Mears Nissan Canton and had problems even before we could get it home. Talked to them the very next day and they took care of everything. Talked to the general manager Jeff Wine and was the nicest person around. Best dealership around
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi James, Thank you for taking the time to write this review. We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Beware
I have purchased motorcycles, trucks and suv from Mears auto group in Canton and green Ohio. I tried twice in the last 3 years to purchase a car from Mears Nissan in Perry and have been totally treated like a 2nd class citizen. The Manager and sales person have to be the most self centered and arrogant people in Stark county. Nothing like the Mears that ran the motorcycle and car dealer in Canton and Green.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Tim, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to me Jeff Wines at your earliest convenience at (330) 639-4411 x 518.
rogue sport
previous quote on trade in was deducting for tires.Didn't trade in and understand usually get better deal (not so). Rogue purchased had worse tires than trade in. Supposedly I hear you get better deal without trade in (nope). When I got my FREE oil change at.. 4000 miles I was told soon would need tires and brakes. Salesman t0ld me leased cars were in new car condition. Also didn;t notice the FEE tacked on till later. First Nissan that has been a disappointment
- Customer service 4.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Lou We would like to have a better understanding about your experience. Please reach out to us at (330) 639-4411 x 118 at your earliest convenience and we will do our best to resolve this with you. , thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
Vehicle lasted 2 months then the frame broke
I bought a vehicle from Mears Nissan dealership in Canton, August 2019 and the frame broke in December 2019. Mears offered NO help with the issue. I do not recommend this place to anyone for any reason.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Issues with service
I had two negative experiences with the service department. The first cost me 400 dollars after my extended warranty was suppose to cover the cost. The dealership did not communicate with me properly and ordered the 400 dollar part without my approval, then installed it. The second occurred with a recall of my abs. That was not the issue. The technician completed a rear brake inspection without my approval and did not tighten my lug nuts. My wheel almost came off and I lost a lug nut on the highway.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Shawn, I truly would like to apologize for this experience here at our Dealership. I've been in touch with our Service Manager and he said you did stop back in but didn't want to give us an opportunity to make it right. I can understand your frustration here and please know that we cannot get better unless you take the time to let us know, which you did. If you would like to discuss this matter further please do not hesitate to give me a call 330.639.4411. ext 118
My children and I were flipped off
The sales person flipped my children and I off because my daughter decided to walk away from a deal after he disclosed the current recall which was engine related. He thanked us for wasting his time and put us out. As we left he called us a name, I looked back at him and he flipped us the bird. I was disgusted and hurt that my children had to experience such abuse.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. As we discussed yesterday I will be in touch with you very soon.