Reviews
Amazing place.
Amazing place. Everybody it's super friendly and helpful. Will 100% recommend coming here if you're looking for a new vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
They were able to get me in and out I a very timely
They were able to get me in and out I a very timely manner. I am loving my new car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Have serviced my vehicle here multiples times always get
Have serviced my vehicle here multiples times always get A+ treatment great guys and great facilities
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Purchased a Mercedes here and everything was quick and
Purchased a Mercedes here and everything was quick and easy ! Thank you for getting me in and out. Helping me with the finance !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We were pleased with our experience at Napleton Hyundai
We were pleased with our experience at Napleton Hyundai Carmel !! Looking forward to a Great car!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealership needs kept in check.
Dealership needs kept in check. Actually needs to take accountability of employees and awful costumer service.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I’m sorry for the experience. Can you please call me so I can help and get feedback on how to improve. Dean Saidai General Manager Napleton Hyundai of Carmel Cell-7737241065
Thank you Rick M for stepping up and making sure we were
Thank you Rick M for stepping up and making sure we were taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
HELLO MY NAME IS RICK MOATS SERVICE MANAGER AT HYUNDAI OF CARMEL COULD YOU PLEASE CALL ME AT 317-494-3416 THANKS
Abort!
Abort! Abort! They will not honor their own advertised pricing if you're paying cash. They're mostly interested in moving you to a lease or some kind of financing. We wasted hours to find this out. Wish I could leave zero stars.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Tim, thank you for taking the time to leave us feedback about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (317) 848-4200. We look forward to hearing from you.
We had a fantastic experience working with Pedro!
We had a fantastic experience working with Pedro! From the moment we met him, he was warm, professional, and made us feel like family. He wasn’t pushy at all—just genuinely helpful, honest, and kind. We were so impressed that we recommended him to our other daughter, who ended up buying a car the very next day! Pedro even came in on his day off to walk her through how everything worked in her new vehicle. That level of care and commitment is rare. Napleton Hyundai as a whole really goes the extra mile with customer care—from the thoughtful follow-ups to making sure every detail is just right. We truly felt seen, heard, and valued throughout the process. I can’t say enough good things about Pedro and the whole team. Great experience all around. We'll definitely be back when it’s time to trade up my GV70!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
We had a fantastic experience working with Pedro!
We had a fantastic experience working with Pedro! From the moment we met him, he was warm, professional, and made us feel like family. He wasn’t pushy at all—just genuinely helpful, honest, and kind. We were so impressed that we recommended him to our other daughter, who ended up buying a car the very next day! Pedro even came in on his day off to walk her through how everything worked in her new vehicle. That level of care and commitment is rare. Napleton Hyundai as a whole really goes the extra mile with customer care—from the thoughtful follow-ups to making sure every detail is just right. We truly felt seen, heard, and valued throughout the process. I can’t say enough good things about Pedro and the whole team. Great experience all around. We'll definitely be back when it’s time to trade up my GV70!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!