Walser Polar Mazda

Brought my car in 10 days ago replace the exhaust valve afterwards the car had a very strong chemical smell brought it back. They smelled the smell said they couldn’t find the problem yet. I was charged $230 for no resolution! AND I already paid and had it in 10 days ago! When I had it in 10 days ago was told warranty wouldn’t pay it all, I had to pay an extra $100 on top of the $100 deductible. Called warranty and they said they DID approve ALL of it!!! Robert claimed to have argued with warranty to pay the extra $100, warranty said that never happened! Seems very scammy! Just like charging me AGAIN, acknowledging the issue of the smell is left, yet no resolution! Especially since I was told need to bring it in, smell could be toxic! NOT HAPPT AT ALL!

The service rep was very friendly and helpful! I had lots of questions and answered each one, with patience.

I appreciated you letting me take all the time I needed to decide to buy. I haven’t needed to use the service department yet, luckily. Jaida was very helpful and patient with me

Kind, thorough, helpful, no pressure. Everyone at Walser Polar Mazda was great. I strongly recommend purchasing a Mazda through them.

Mazda's service is great! Thank you for your kindness and respectful approach when attending your clients!

We are so happy! Louie was awesome to work with, we had a great experience purchasing our new vehicle with him!

I always feel that my car is being given their complete attention and that they are showing and telling me an honest assessment of what does or doesn’t need to be done.

Oil change and new keys made. Great job. They had to go through all sorts of stuff to get a new set of keys made for my 2001 Miata, but they did it and I am happy. (They said it was like reading morse code to get the new key programmed) Also very happy with the inspection video they provide with the Oil Change Service. I was very impressed with the waiting area and the cleanliness of the shop area. Pats on the Back!

The service was excellent 15 words is a little difficult. And didn't take long to complete the things they needed to do

Everyone is always very helpful and knowledgeable about their vehicles and services. The place is always clean and amenities available.