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Bob Allen Ford-Ottawa

(115 reviews)
Visit Bob Allen Ford-Ottawa
Sales hours: 9:00am to 5:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–5:00pm 7:00am–6:00pm
Tuesday 9:00am–5:00pm 7:00am–6:00pm
Wednesday 9:00am–5:00pm 7:00am–6:00pm
Thursday 9:00am–5:00pm 7:00am–6:00pm
Friday 9:00am–5:00pm 7:00am–6:00pm
Saturday 9:00am–4:00pm 7:00am–3:00pm
Sunday Closed Closed
New (877) 431-4705 (877) 431-4705
Used (877) 438-0917 (877) 438-0917
Service (877) 438-9538 (877) 438-9538

Reviews

(115 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I found sales people to be helpful and professional.

I found sales people to be helpful and professional. They were easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent car buying experience!

Excellent car buying experience! DJ is very knowledgeable, friendly & polite answering all my questions. Plus he returned all my calls & texts. I would highly recommend DJ & the entire staff I worked with at Bob Allen Ford in Ottawa.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Top notch service from start to finish.

Top notch service from start to finish. Very pleased with the entire process. Would be glad to recommend them for your next automobile purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had the most amazing experience buying my new truck.

I had the most amazing experience buying my new truck. DJ was exceptional. He was above and beyond excellent. Was very enjoyable for me. He is so helpful and does what he says. Loved my experience Thank you DJ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great place for a new Ford!

Great place for a new Ford!! I’d recommend for sure!!!! Friendly and Professional! They’ll get the right new vehicle for your needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Everyone was very friendly and helpful.

Everyone was very friendly and helpful. Made us feel very welcome and comfortable. They did an excellent job! Would highly recommend DJ and the rest of the team

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Overall a great experience.

Overall a great experience. DJ was awesome to work with and made the whole process easy and pressure free!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have purchased 2 trucks from Bob Allen Ottawa now.

I have purchased 2 trucks from Bob Allen Ottawa now. Both trucks are great! The sales experience was a breeze and painless. I will come back when it's time to another truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The process was seamless and the staff was friendly,

The process was seamless and the staff was friendly, helpful and very professional. We are repeat customers and both of our daughters and a granddaughter have purchased vehicles from the same store as we did. We dont' look anywhere else because of the staff and choices of vehicles at the Ottawa Bob Allen dealership and DJ is an incredible salesperson to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This is my first time dealing with Bob Allen Ford, had a

This is my first time dealing with Bob Allen Ford, had a good experience. Was looking for a truck, & saw one I liked. DJ took care of us and did a great job. Process was smooth, DJ was going to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.