Reviews
I arrived for my appointment and was waited on.
I arrived for my appointment and was waited on. I did not have to wait long. Everything was done
I arrived for my appointment and was waited on.
I arrived for my appointment and was waited on. I did not have to wait long. Everything was done
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tadd was fantastic.
Tadd was fantastic. Very helpful throughout the process and got me out of a rough spot. I will always use him for advice/next vehicle. Will recommend to family and friends!
Tadd was fantastic.
Tadd was fantastic. Very helpful throughout the process and got me out of a rough spot. I will always use him for advice/next vehicle. Will recommend to family and friends!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I have been a customer for quite some time.
I have been a customer for quite some time. I have never had an issue or complaint.From buying a car,to having it serviced it's been a great experience.I drive the extra miles to use their service.I appreciate the staff who sign me in,the techs and mechanics.and the cashier's who check me out.Their all so friendly and professional.My thanks to all of them.
I have been a customer for quite some time.
I have been a customer for quite some time. I have never had an issue or complaint.From buying a car,to having it serviced it's been a great experience.I drive the extra miles to use their service.I appreciate the staff who sign me in,the techs and mechanics.and the cashier's who check me out.Their all so friendly and professional.My thanks to all of them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Real poor service and kept my car for over 2 months and
Real poor service and kept my car for over 2 months and changed me 1,363 and it's still not fixed
Real poor service and kept my car for over 2 months and
Real poor service and kept my car for over 2 months and changed me 1,363 and it's still not fixed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Everyone is helpful, nice and knowledgeable.
Everyone is helpful, nice and knowledgeable. Quick, great service too. Especially Nicholas Craig and Sam Shepherd.
Everyone is helpful, nice and knowledgeable.
Everyone is helpful, nice and knowledgeable. Quick, great service too. Especially Nicholas Craig and Sam Shepherd.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The Genesis service manager Ken took a personal interest
The Genesis service manager Ken took a personal interest in making sure our 2018 Volt had the maintenance services it needed. And he identified one we weren't aware of (our tire sealant and compressor kit had expired), for which we are most grateful!
The Genesis service manager Ken took a personal interest
The Genesis service manager Ken took a personal interest in making sure our 2018 Volt had the maintenance services it needed. And he identified one we weren't aware of (our tire sealant and compressor kit had expired), for which we are most grateful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The team was very helpful and informative.
The team was very helpful and informative. Cameron has an insurance team that also helped with making the car experience great.
The team was very helpful and informative.
The team was very helpful and informative. Cameron has an insurance team that also helped with making the car experience great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Backup camera and cable needed replacement + new brakes
Backup camera and cable needed replacement + new brakes and oil change. Service consultant Eddie Freeman gave me info I needed to have confidence about repairs needed. Genesis also called GM to advocate that the cam and cable replacement should not be necessary yet and GM agreed to cover much of the replacement cost. And since it would be a day or two before the replacement, the Genesis service manager arranged a loaner car until the truck was ready. This saved me on the 45 minute commute from my home to Genesis! I am a happy customer and glad I went to Genesis!
Backup camera and cable needed replacement + new brakes
Backup camera and cable needed replacement + new brakes and oil change. Service consultant Eddie Freeman gave me info I needed to have confidence about repairs needed. Genesis also called GM to advocate that the cam and cable replacement should not be necessary yet and GM agreed to cover much of the replacement cost. And since it would be a day or two before the replacement, the Genesis service manager arranged a loaner car until the truck was ready. This saved me on the 45 minute commute from my home to Genesis! I am a happy customer and glad I went to Genesis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone was very friendly and understanding.
Everyone was very friendly and understanding. All of my questions were answered. I was able to get the car I wanted.
Everyone was very friendly and understanding.
Everyone was very friendly and understanding. All of my questions were answered. I was able to get the car I wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Everyone is always helpful and friendly and good at their
Everyone is always helpful and friendly and good at their jobs the guy that helped me was very nice @ i would recommend genesis chevrolet to everyone!
Everyone is always helpful and friendly and good at their
Everyone is always helpful and friendly and good at their jobs the guy that helped me was very nice @ i would recommend genesis chevrolet to everyone!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair