Reviews
Excellent customer service, reasonably priced.
Excellent customer service, reasonably priced. The dealership had a " shuttle" when I was getting repairs. Declan and Mayane gave me friendly and polite treatment. I highly recommend this business. 5 Stars.
Excellent customer service, reasonably priced.
Excellent customer service, reasonably priced. The dealership had a " shuttle" when I was getting repairs. Declan and Mayane gave me friendly and polite treatment. I highly recommend this business. 5 Stars.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
From the moment I met Miya she was warm and welcoming .
From the moment I met Miya she was warm and welcoming . Extremely professional yet down to earth . I didn’t care for the vehicle I originally came in to test drive but she showed me a Toyota rav4 , and that was the one I had to have . I had a trade in as well and we bargained back and forth a few times till we both agreed on a price . I am so pleased with the product and with Miya’s expertise, the whole experience and the end result was very satisfying . Next time I am in the market for a newer vehicle . I sure hope Miya is still with kelowna Toyota , respectfully, Jenine Stickler
From the moment I met Miya she was warm and welcoming .
From the moment I met Miya she was warm and welcoming . Extremely professional yet down to earth . I didn’t care for the vehicle I originally came in to test drive but she showed me a Toyota rav4 , and that was the one I had to have . I had a trade in as well and we bargained back and forth a few times till we both agreed on a price . I am so pleased with the product and with Miya’s expertise, the whole experience and the end result was very satisfying . Next time I am in the market for a newer vehicle . I sure hope Miya is still with kelowna Toyota , respectfully, Jenine Stickler
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Just purchased a 2024 highlander hybrid XLE.
Just purchased a 2024 highlander hybrid XLE. Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was excellent to work with and very knowledgeable. Overall, a very good experience and would recommend Kelowna Toyota and Wendell.
Just purchased a 2024 highlander hybrid XLE.
Just purchased a 2024 highlander hybrid XLE. Our 4th Toyota and 2nd highlander hybrid. Toyota reliability and resale value is main reason for staying with this manufacturer. Wendell Gillis was excellent to work with and very knowledgeable. Overall, a very good experience and would recommend Kelowna Toyota and Wendell.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Outstanding dealership!
Outstanding dealership!! From the minute you walk in the team at Toyota Kelowna ensures all your needs are met. The staff go above and beyond to support and provide the best services for your vehicle. An extra warm thank you to Cary in services and Kevin the sales manager for going the extra mile to provide incredible service to my vehicle and accommodating all needs & beyond. Truly the best service shop and dealership in the Okanagan!
Outstanding dealership!
Outstanding dealership!! From the minute you walk in the team at Toyota Kelowna ensures all your needs are met. The staff go above and beyond to support and provide the best services for your vehicle. An extra warm thank you to Cary in services and Kevin the sales manager for going the extra mile to provide incredible service to my vehicle and accommodating all needs & beyond. Truly the best service shop and dealership in the Okanagan!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
This is my third car from Kelowna Toyota with Wendell in
This is my third car from Kelowna Toyota with Wendell in the last few years. He and the dealership are top level in my books. Always helpful and accurate in their dealings with me. Will be back in the future.
This is my third car from Kelowna Toyota with Wendell in
This is my third car from Kelowna Toyota with Wendell in the last few years. He and the dealership are top level in my books. Always helpful and accurate in their dealings with me. Will be back in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great sales person to work with, Wendell.
Had a great sales person to work with, Wendell. Was recommended by a friend that has done business with Kelowna Toyota. He was great to work with and was knowledgeable about the Tundra I purchased.
Had a great sales person to work with, Wendell.
Had a great sales person to work with, Wendell. Was recommended by a friend that has done business with Kelowna Toyota. He was great to work with and was knowledgeable about the Tundra I purchased.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I traded in my truck for a 2024 Rav 4 XSE Hybrid and was
I traded in my truck for a 2024 Rav 4 XSE Hybrid and was helped by Tala Crossley. He kept in touch with me over the almost year-long period that it took for me to finalize my decision, make the down payment, have the vehicle arrive. He answered all my questions and explained differences between trim packages and the USA / Canadian variants. He went above and beyond to show me other Rav 4's as they were coming in for other customer's orders so I could make my mind up on which one I wanted. It was a really good experience.
I traded in my truck for a 2024 Rav 4 XSE Hybrid and was
I traded in my truck for a 2024 Rav 4 XSE Hybrid and was helped by Tala Crossley. He kept in touch with me over the almost year-long period that it took for me to finalize my decision, make the down payment, have the vehicle arrive. He answered all my questions and explained differences between trim packages and the USA / Canadian variants. He went above and beyond to show me other Rav 4's as they were coming in for other customer's orders so I could make my mind up on which one I wanted. It was a really good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wendell was easy to deal with and I love my new tundra .
Wendell was easy to deal with and I love my new tundra .. Will tell other people to go there to buy a vehicle
Wendell was easy to deal with and I love my new tundra .
Wendell was easy to deal with and I love my new tundra .. Will tell other people to go there to buy a vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I got my Car from Wendell in Toyota Kelowna and my
I got my Car from Wendell in Toyota Kelowna and my experience with him was exceptional . He has such a radiant personality and his knowledge on each model was exquisite. I was very invested in learning all the key features as he explained the dynamics of the car in a way that catered to my learning style. He was Very attentive to all of my requests , big or small , I left Toyota with a smile and a new vehicle
I got my Car from Wendell in Toyota Kelowna and my
I got my Car from Wendell in Toyota Kelowna and my experience with him was exceptional . He has such a radiant personality and his knowledge on each model was exquisite. I was very invested in learning all the key features as he explained the dynamics of the car in a way that catered to my learning style. He was Very attentive to all of my requests , big or small , I left Toyota with a smile and a new vehicle
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Loved the car I got, the prices and the condition of the
Loved the car I got, the prices and the condition of the car I purchased on September 2022. I bought a Toyota Corolla SE and fell in love of with the car! The service from front desk and everyone was great BUT my experience with Maja was terrible. At the beginning all good and professional but things quickly went downhill. I was supposed to pick up the car by the end of August or first week of September and finish paying for the car once the car arrived. The car arrived end of August and I was in the USA. I explained maja that by the first week of september I would pick the car and finish the payment. Maja totally changed since that day become rude and manipulate, she wanted to have that on hey next paycheck, which she mentioned. Well... one year later I call her to send me the features of the car as I am selling my car. She was so rude. Did not even said hi or how are you and didn't want to help me out at all. Hopefully, someone can check those phone calls. Terrible costumer service. Never buying a car in Toyota Kelowna. Ended up selling my car to a dealership in Vancouver so I do not have to deal with this lady.
Loved the car I got, the prices and the condition of the
Loved the car I got, the prices and the condition of the car I purchased on September 2022. I bought a Toyota Corolla SE and fell in love of with the car! The service from front desk and everyone was great BUT my experience with Maja was terrible. At the beginning all good and professional but things quickly went downhill. I was supposed to pick up the car by the end of August or first week of September and finish paying for the car once the car arrived. The car arrived end of August and I was in the USA. I explained maja that by the first week of september I would pick the car and finish the payment. Maja totally changed since that day become rude and manipulate, she wanted to have that on hey next paycheck, which she mentioned. Well... one year later I call her to send me the features of the car as I am selling my car. She was so rude. Did not even said hi or how are you and didn't want to help me out at all. Hopefully, someone can check those phone calls. Terrible costumer service. Never buying a car in Toyota Kelowna. Ended up selling my car to a dealership in Vancouver so I do not have to deal with this lady.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
