Reviews
The staff at Alderman is fantastic!
The staff at Alderman is fantastic! This is the first time I have officially used them for service, but I brought my vehicle to them recently because of a great customer service experience with their team previously. They are extremely professional and responsive, and they go above and beyond in the way they communicate, explain, and address any issues with your vehicle. Matt was my technician, and the other team members, including Adam, are true professionals.
The staff at Alderman is fantastic!
The staff at Alderman is fantastic! This is the first time I have officially used them for service, but I brought my vehicle to them recently because of a great customer service experience with their team previously. They are extremely professional and responsive, and they go above and beyond in the way they communicate, explain, and address any issues with your vehicle. Matt was my technician, and the other team members, including Adam, are true professionals.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
ZEE AND AUSTIN MADE MY ENTIRE BUYING PROCESS A BREEZE.
ZEE AND AUSTIN MADE MY ENTIRE BUYING PROCESS A BREEZE. I GREATLY APPRECIATE THE EFFORT ZEE PUT IN TO ENSURE A SMOOTHE PROCESS AND ANSWERING ALL QUESTIONS.
ZEE AND AUSTIN MADE MY ENTIRE BUYING PROCESS A BREEZE.
ZEE AND AUSTIN MADE MY ENTIRE BUYING PROCESS A BREEZE. I GREATLY APPRECIATE THE EFFORT ZEE PUT IN TO ENSURE A SMOOTHE PROCESS AND ANSWERING ALL QUESTIONS.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Upfront about everything!
Upfront about everything! Matt did a good job of explaining everything before they did it.
Upfront about everything!
Upfront about everything! Matt did a good job of explaining everything before they did it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The staff in the automotive department are all awesome
The staff in the automotive department are all awesome guys,from the one who answer phone the person who sets up your appointment the person who shows you what your cost will be before work is done.keeping you updated with the progess.From start to finish the whole automotive staff is fantastic.
The staff in the automotive department are all awesome
The staff in the automotive department are all awesome guys,from the one who answer phone the person who sets up your appointment the person who shows you what your cost will be before work is done.keeping you updated with the progess.From start to finish the whole automotive staff is fantastic.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They were very fast and thorough!
They were very fast and thorough! They had great customer service, I would recommend them!
They were very fast and thorough!
They were very fast and thorough! They had great customer service, I would recommend them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was charged $995 extra for lucus oil protection when
I was charged $995 extra for lucus oil protection when zhan wrote on my quote it was to be included in the price. I have the documentation. When i spoke with austin about this he pretty much said there was nothing he could do.
I was charged $995 extra for lucus oil protection when
I was charged $995 extra for lucus oil protection when zhan wrote on my quote it was to be included in the price. I have the documentation. When i spoke with austin about this he pretty much said there was nothing he could do.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Had a wonderful experience purchasing my vehicle at
Had a wonderful experience purchasing my vehicle at Alderman Automotive. Greg, the sales person was very informative and patient with me. Austin, the finance person, was also very informative. It was a wonderful experience! This is my third vehicle purchased from Alderman and I will continue being a lifelong customer!
Had a wonderful experience purchasing my vehicle at
Had a wonderful experience purchasing my vehicle at Alderman Automotive. Greg, the sales person was very informative and patient with me. Austin, the finance person, was also very informative. It was a wonderful experience! This is my third vehicle purchased from Alderman and I will continue being a lifelong customer!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant environment very informative, answered all my
Pleasant environment very informative, answered all my questions in a timely manner and offered necessary add ons
Pleasant environment very informative, answered all my
Pleasant environment very informative, answered all my questions in a timely manner and offered necessary add ons
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication and great service.
Great communication and great service. Was my first time going and they will be servicing my car going forward.
Great communication and great service.
Great communication and great service. Was my first time going and they will be servicing my car going forward.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The dealership was great and everyone was friendly and
The dealership was great and everyone was friendly and attentive to my needs. I would definitely recommend this dealership.
The dealership was great and everyone was friendly and
The dealership was great and everyone was friendly and attentive to my needs. I would definitely recommend this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
