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Gunn Nissan of Denton

(326 reviews)

Reviews

(326 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

Susana was very friendly and helpful,the service was very professional and the wait time was good.I highly recommended Gunn Nissan of Denton.Thank you Gunn Nissan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We’re glad Susana could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

Good experience

Kevin was very responsive and knowledgeable. The buying process was relatively seamless. We are happy with our purchase. Would definitely come back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Friendly Dealership for your car needs

I purchased a car from this dealership and doing all the services work also. The services provided by them are pretty good and quality. Each time they sent video of what has changed and recommendations for future service is really good.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We are so glad to hear that! Thank you for choosing Gunn.

Great Experience

I went in for a routine oil change. They were friendly and quick. While I waited I connected to WiFi, had snacks and worked remotely in the comfort of their lobby/waiting area. Good experience overall!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jm, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Wonderful great sales team

Sergio is a great and wonderful sales person. He went out of his way to make sure my new Nissan Altima is in good condition and shape. He is patient and has great customer care and services. I would recommend Gunn Nissan to any buyer. The management team is also great and caring. Have received follow up emails and concerns on my new car. Thumps up team. Long life Gunn Nissan Denton.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Mary! We’re glad Sergio and the team could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

Internet Inquiry

We purchased a 2019 Acura MDX from an internet inquiry. Excellent experience, very helpful and friendly, no pressure. All completed in just a few hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We are so glad to hear that! Thank you for choosing Gunn.

Another Service Call

James Seher took outstanding care of me as he does each time I bring my truck in for service. I would highly recommend using GUNN and James.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mark, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

Hometown Attitudes with Hi-Tech Service

I've been a customer of the Service Department at Gunn Nissan Denton for ~3 years. They communicate clearly, appointments generally run on time and dept seems organized as a team which means for me instant info about my car when I ask. I recommend Nik Baker.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Stewart, thank you for the 5-star review. We appreciate your continued loyalty. We look forward to welcoming you back soon!

Easy process

John Mango and Eric Logan took great care of us! Very thorough and very easy process to purchase a vehicle. Great customer service! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you! We’re glad John and Eric could take good care of you. We’ll be sure to pass your review along. Please let us know if there is ever anything that we can do for you. We hope to see you again soon!

Anthony service was great!

Anthony went above and beyond with his service after my oil change. He answered my questions and made sure that my car was taken care, ready, and clean.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jonathan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!